This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, True Kings Towing Inc in Jacksonville, FL scores 97/100 with overwhelmingly positive sentiment. Customers highlight professional, friendly drivers, very fast arrivals (often 10–30 minutes), careful handling of low cars and motorcycles, fair/low pricing, clear communication with texts and drop-off photos, easy payment, and helpful shop referrals; Spanish-speaking staff noted. Strengths: punctuality, value, and trust. Common complaint: occasional failure to answer despite 24/7 listing, hinting at minor availability gaps. No clear data on inventory variety, yard organization, or parts-finding.
Robert was very professional and very pleasant. This is the 3 time I used this company and not once have they ever treated me differently. I would recommend them and I do to everyone. Great job
Incredible service, they was on time and great customer service. I admire how the driver explained the process. They sent me a text with the pictures and where they dropped it off. Thank you
By far the best towing experience I've ever had. Went above and beyond and treated me as a friend and not like he was doing a service. Also treated my car with care and gave me the best price in town. Will definitely be calling True Kings for all my towing needs.
On 10/13/25 I had the absolutely best towing experience with Robert of True Kings! His customer service was outstanding from beginning to the end! Long story short, our Honda Accord car wouldn’t start and we were stuck in a parking lot. I had no idea who to call, but my gut told me to call True Kings! Robert picked up the phone, got our details, quoted us $75 in cash or $80 with a card, and said he could be there in less than 30 minutes! When he arrived, he checked out what was wrong with our car, and him being a previous mechanic, he tried to problem-solve the issue before even trying to tow our car. We had originally decided we were going to tow it a nearby Firestone, but Robert made several phone calls and offered to tow us to a mechanic he personally knew who would do an excellent job and could fix it at a more affordable price. He then muscle-pushed and towed our car and brought us to Ruben’s Automotive. He then personally introduced us to Ruben, Gloria, and their amazing team who were able to fix our car at a great price! In conclusion, Robert of True Kings is the best guy to tow your car! From beginning to end, he made sure our car was taken care of and more importantly, he made us feel comfortable in knowing that we could trust him and his expertise! Million thanks to you, Robert!! You’re the best!!
Driver showed up on time. Price and pay options were fair. Needing a vehicle towed can be stressful, overall experience was easy and timely. Highly recommend!
Thank you, Robert for your services today! It is a pleasure dealing with a trustworthy and honest person these days. The time you took to take care of my car and help my husband and I is priceless! If i could give more than five stars I would.
Google says they are 24 hours but they dont answer the phone, they send you a text instead but never reply back. Ive used many tow services in the past but this one definitely should not be around since they are unreliable.
Perfect timing, very professional, great experience. AAAAAA+ service!! Will recommend over and over! Thank you Roberto for taking care of my daughter’s car. Times like these when your child is on the side of the road, safety and timing is most important, you made sure she was OK!!
A beautiful job well done. The guy was extremely helpful, efficient and kind. Not to mention it’s the cheapest place in town. TRUE KINGS TOWING INC IS THE GREATEST OF ALL TIME
Great towing company..My motorcycle clutch cable broke..He was honest and said it would be a 1hour to 1/1/2..He showed up early took his time loading my street glide..Has really good rates.I highly recommended. True Kings Towing..Thank You Again
Excelente servicio y el mejor precio de todas las compañías de grúa que llame para el remolque de mi carro! El dueño fue muy profesional y cuidadoso con mi carro. Además de llegar bien rápido a resolver mi problema! Gracias y los recomiendo al 100%
Very professional and reliable, fast and efficient.. Best prices in town hands down.. I will recommend their service time after time! Thank you guys for the great service.
Very professional, answered all my questions and were very quick and efficient in responding to me. Also, the prices are reasonable. I greatly appreciate your assistance.
1730 Evergreen Ave, Jacksonville, FLTruck repair shop
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