This rating is based on customer reviews, inventory size, pricing, and service quality
Based on a limited recent sample, reviews for A&R AUTO SALVAGE LLC in Jacksonville, FL are mixed, trending negative: 51/100. Shoppers praise the wide Toyota parts selection and fair pricing, with staff often friendly and helping locate hard-to-find items. However, recurring complaints cite misrepresented part condition, refusal to share photos, last-minute “sold” notices, unreliable holds, long drives wasted, and price changes at pickup. Inventory variety is a plus, but inconsistent customer service and communication are the main risks when comparing junkyards.
Address:
6608 Old Kings Rd, Jacksonville, FL, United States
What clients say about A&R AUTO SALVAGE LLC in Jacksonville (FL)
I was referred to this business by my Mechanic. My car is at his shop, but they don't do body work, and my car has a bend in what may be the frame. He sent pictures to David of San Jose collision. After looking at the pictures David's assessment was that the frame was damaged and would most likely be totaled out by the insurance. He then told me his shop was booked up for a month and a half and told me I should call th e insurance and have them recommend a place. I told him that my insurance told me to take it anywhere, and my Mechanic recommended them. He basically blew me off, refused to recommend another shop that could possibly help me, a d made me feel as if he really didn't care at all that he couldn't help me. If that's how they do business, I wouldn't recommend this place to my worse enemy. Thank you again for nothing David
Really happy with my experience here. They’ve got a great selection of used parts and the prices are actually really reasonable. Steve was super friendly and didn’t rush me at all — they helped me find exactly what I needed. Definitely my go-to spot for parts from now on.
Stay away from this seller – he is a scammer!
I asked him for photos of the part, he refused to send them. I drove 4 hours to see him, and he tried to pass off the wrong part because he doesn’t even know what he’s selling. I confirmed the correct part with an official dealer before going,
so there’s no mistake on my side. This seller wasted my time, my money, and showed zero honesty or professionalism. Avoid him at all costs!
Definitely a good spot The employees are very knowledgeable . I definitely enjoy doing business with these guys. They're easy to work with. And have a lot of great parts for wide range of Toyotas
Waste of time. I drove 4 hours one way to pick up the frame which was promised to be in perfect condition, rust free. When we arrived, it occurred that the frame is eaten away by rust in majors points. He didn’t mention any of those and the provided photos showing only „good parts of the frame”. He promised that all frame looks like it which was very far from truth. He basically wasted my all day, fuel etc. Do not recommend. Make sure that you have detailed pictures before you make your trip. Don’t trust what they say
Talked to them a day before I was going to buy something left work early and drove an hour and when I was 5 minutes away I got a text saying it was sold so I wouldn’t recommend trying to buy something that they post online
Texted the night before asking for a part and agreed on a price. Called 40 minutes before I drove across town asking if the part was still there and it was. Arrived to someone telling me they sold the whole car and apparently a guy put a deposit on it at an unknown time. Wasn’t notified. Wasted 2 hours of my day.
Also seems very illegitimate. Some nice cars sitting around getting ripped apart. Definitely avoid at all costs.
These guys have a great selection of Toyota parts and was able to find what I needed for both my Tacoma truck and 4Runner. Prices were the best I could find, and Steve and Roshan were very helpful and made everything easy on Facebook marketplace. I will definitely be coming back in the future, thanks for all your help.
Good Selection of Toyota parts, my driveshaft broke on my tundra. I needed a yoke that I could not find anywhere. The dealership wanted $1400 for a driveshaft they do not sell the yoke separate. They sold me a complete driveshaft ready to bolt in for $200. Also gave me a part I needed for my brakes for free. Steve is good people. Prices are fair. I will definitely be returning in the future
Giant waste of time. Found a similar Tacoma to mine that had been in a front end collision. Needed a rear passenger door. Asked specifically if there was any damage on the door from the accident, pictures looked okay but was assured there was zero damage not a mark on it. Made it clear I was coming from a ways away and what I was looking for. After driving down over 250 miles I go look at the truck and the door I asked about and was assured was in great shape had a sideswipe down the entire length. Sheet metal was creased its clear there was damage. "Oh sorry buddy, next one i'll give you a $100 discount." Not sure if they're inconsiderate or incompetent. Regardless proceed with caution at your own risk as most likely you'll have a similar experience to the other reviews a giant waste of time. Really enjoyed spending 8 hours driving today for nothing.
If I could leave 0 stars I would. The service is terrible. I drove 30 minutes to the place and wasted my time. I went to look for the front bumper of a Toyota Camry and he told me it was sold when he noticed it was available last night. He is a terrible businessman.
Biggest joke will accept an offer just for you to get there (3hr each way) then they tell you it's 2 times the price of the post. Will not deal with and if you call them out they will just block you and I'm referring to the original interaction on July 5th yesterday they offered $50 off for the inconvenience that doesn't even cover my gas I wasted so when I called out another guy that worked there he blocked me so yes I said that to this guy after the 3rd interaction. They are scum and will change the price the original post was an exhaust for $400 that had been up for over a month I offered $100 they accepted and gave me the address. I went down there (3 hrs each way) and was called stupid for thinking they would sell it at that price and he told me that guy didn't know what he was doing and it would be 800 for it....your post says 400 you agreed to 100 and wasted 6 hrs of my time plus gas on something your worker told me
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