This rating is based on customer reviews, inventory size, pricing, and service quality
Based on available recent reviews, sentiment on El Tejano Motors in Austin, TX is mixed: 65/100. Strengths: several customers praise service and reasonable tire pricing; some mention broad model availability. However, recurring issues center on professionalism and customer service, including reports of unsafe on-site behavior, poor communication, and a delayed vehicle title; one review notes language barriers and an abandoned look. Pricing seems fair, but inventory clarity, yard organization, part-finding ease, and wait times aren’t well covered. If purchasing vehicles, proceed with caution.
What clients say about El Tejano Motors in Austin (TX)
I was a outside spectator, idk how these guys run buisness but dude one of they're employees brought a pit bull unleashed to they're work and the pit bull just attacked someone luckly Noone got hurt and then when the man was asked if it was his dog he threw middle fingers up and all like a punk then proceeded to walk back in the building talking as if he was gonna come back with a gun. I can't believe it, potential customers wouldnt believe it. I mean like seriously? Manager needs to put his foot down and have common sense this is not okay at all.
DO NOT do business with this place. Extremely unprofessional, I wish I could give them zero stars. The actual property looked abandoned at first but it wasn't. Purchased a vehicle from them and was told the title was clean and as soon as I paid the vehicle off completely the title would be signed over to me. I paid the vehicle off, no title. Been getting the run around from the owner for months meanwhile I have a car in perfect working condition that I CANT drive because I can't get the title to register it. It's getting to the point that I'm seriously considering hiring a lawyer to handle the situation. The owner of this place is a incompetent wanna be business man who cares nothing about his paying customers and only about himself. Stay far away from this place.
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