Rocha's Towing Service in
Austin (TX)

They gave me wrong information saying that their charge for a wrens out for $350 will be covered by my car rental company instead of waiting for my own roadside service for $79. Not only that’s not true, and Hertz rental company will charge 7-10 days rental cost in addition to the full towing and Rocha’s daily $90 parking fee. So when I called them back after trusting them with the car and car key; they told me it’s not $449 total, and they have no one with the car. So they can only help when I arrive in the parking lot location for hen they can s be someone within an hour.

Got rear ended last night and cops called Rocha towing on Burleson. Today we arrived to pick up our elantra at exactly 4:40pm i even notified them in advance and when we got there they said they were closed. Even though their hours say open until 6pm sounds like someone just wanted an early Friday. He very rudely helped us get the car but was clearly bothered about having to complete his duties. Now i know who NOT to call for towing services

This was one of the most stressful and disappointing service experiences I’ve ever had I clearly provided the correct address and confirmed it multiple times. The driver refused to write it down and said he already had it. Somehow, my car still ended up in the wrong place. Instead of owning their mistake, they blamed us and tried to charge more money to correct it. We were left dealing with the consequences of their carelessness and lack of attention to instructions. No accountability. No professionalism. No concern for customers. They will not make their mistake right. Avoid this company if you value your time, money, and peace of mind.

Absolutely unacceptable experience with Rochas Towing. I clearly verbally provided them with the correct drop off address, confirmed it more than once and as he was leaving I told him to right down the address because its not the sales department and he said "he doesnt need it, I looked it up already", and they still took my vehicle to the wrong location even though the guy Jackson said "he lived in that area around mustang ridge". This isn’t a small mistake giving an address is literally the most basic part of a towing job. On top of that, communication was poor and there was zero accountability when I pointed out their error. They wanted to charge us again for 125$ extra to move it 10 miles to the right location. My fiance and I were left dealing with the consequences of their negligence. Completely unprofessional, and I would never use or recommend this towing service.

Rocha’s to the rescue again! Even in the middle of the ice storm of 2026, they were fast, friendly and got my broken down car to the shop without a single worry. Jackson is kind and professional.

Great customer service! David was very helpful.

I was in an accident and my car was inoperable. Jackson was mighty helpful and patient! My Tesla had completely powered down and we had to jump the smaller battery just to get the doors to unlock. He took the time to help and was quite knowledgable about what to do!

Amazing and quick service! Gerado Baraza has been such a great help to getting my mustang towed. I would recommend his services to anyone looked for the very best!

Rochas towing is the best towing service in Austin. I’ve used their services for my job and also my personal vehicle. Their team is always kind and helpful. If you need a tow, you’ll always be in good hands here.

Jackson picked up my car for shipping across the country and was super friendly and professional. He checked the car very thoroughly and made the whole thing very easy and painless for me. Definitely would recommend him for any kind of car pickup/towing.

Rocha’s Towing helped us quickly when my son’s car stopped working. We called and then David arrived promptly, helping us with the car. David was easy to communicate with, professional, and helped us a great deal.

This 5 star review is for Gabriel. I got in a bad accident today that left me very shaken and upset. He came over to me while I was crying and was incredibly kind and helpful. I was shaking and having a hard time with the keys and he offered to help me. He made me feel safe when I felt the complete opposite in that situation. I could not thank him enough, truly. Thank you a million times for being there, and being calm with me, while I was a crying mess girl.

Jesus was absolutely incredible! He was so kind, knowledgable, patient and understanding. I wish to publicly thank him for his hard work and cordial demeanor. It’s rare to see that in towing company personnel. HE DESERVES A RAISE! Also, thank you, Amy, for everything you do!

Had an incredible experience with this tow company! Manuel Arrived promptly was super friendly and helpful, Seemed to know the police officer that was present, And got my car up on the flatbed and record timing. I’ve never seen anything like it. His professionalism, kindness and help was a huge relief after getting in a car accident. I also called them and Jonathan picked up on the phone and was wonderful at getting me the information advice and help that I needed. If I ever need a tow in the future, these will be the first people that I call. Thank you!

Had a lot of good help from Rocha’s towing service. Needed to get my car out of an impound lot, and they were kind enough to meet exactly at the time we scheduled, and even stayed and waited when we had an issue so things took longer than expected. Thanks to David and the rest of the team at Rocha’s, will use again!

Gerardo Barraza did a great job towing my truck. I was running a little late to meet him for the drop off, but he placed the truck exactly where I wanted it! Thank you very much, Gerardo and the rest of the Rocha's Towing Service!

FIVE stars for Jonathan (front desk) and an employee working in the back lot. I received so much compassion and offers of help while there collecting the personal effects from my son’s car, which had been totaled. My son will be ok but I was still a bit frazzled. These guys were so sweet and made this mom’s experience as pleasant as it could be, given the circumstances. ONE star to the tow truck driver and the company manager. My son gave the driver the address of our body shop and asked that his car be taken there. This required payment up front, which my son agreed to. One of the officers on scene came over to talk to my son and, while they were talking, the car was towed off. It was taken directly to their impound lot, which we only discovered when our body shop called several hours later to let us know the car had not yet arrived. After three attempts to reach the company manager with no reply, our insurance took over the process for us. I hope Rocha’s realizes how fortunate they are to have the two employees I mentioned above. These guys and their commitment to customer service are what keeps your business afloat.

Geraldo was very helpful and came immediately after a wreck. Manny was great on the phone and gave me info about next steps. The north storage location was convenient. Thank you!

On 6/18/24 my daughter Courtney was in a car accident off Slaughter Ln. and Brodie Ln. APD requested Rocha’s Towing Service to remove the car from the scene of the accident. We met Mr. Henry, the towing driver, he was very professional, he asked if Courtney was feeling fine, explained the paperwork, gave his business card, and said” everything is going to be alright!” His professionalism was outstanding! Be Safe Out There!

I had a great experience… after I paid through the nose! The delivery of my car was great! Gerardo B. was great. Very professional and explained what he was doing and delivered my car exactly where I needed it to work on later.

Me and my niece had to go to their daisy drive location in order to retrieve her car from their lot. We originally went to the Burleson and they directed us here, once we got here we rang the doorbell many many times, no answer. We called the other location and the number for this location and were just told a driver would be sent to us. We have been for more than 30 mins for someone to show and so far nothing. The Daisy Location is not managed, there is no one here and if there is they are obviously not prepared or wanting to do their job. I am writing this review on the floor of their porch as we wait to get our vehicle. We were not given an ETA just simply told a driver would get out here when they could. I am very upset with my experience with Rochas towing and will not recommend to anyone. They also have no parking! Parked on the side or the road waiting in the hot sun When we originally went to the Burleson location we were TOLD to come to the daisy location for our vehicle, very unprofessional to direct someone to a place where there is obviously no one working. Waste of time on our part having to sit here and wait because they were unprepared As you can see in the photos NO ONE IS HERE

We have used rochas for the past 14 years, before at our bmw shop and now for our ww2 themed mini golf course. They brought us out 1946 Willys Jeep and took special care of it in transport. Thanks again Rocha’s for the great customer service and timely transport?

Very professional crew who did an amazing job taking care of my prize possession… My boat that caught fire. They went beyond their normal duties to help me deal with this sad situation and I am sincerely grateful.

I’ve used Rocha’s Towing on multiple occasions, both for an accident and a broken down car. The service from their drivers and office staff was great. Maggie was very helpful and understanding with me on the phone.

They Would Not Let Me Bring In My Truck To Get My Motorcycle, Which I Understand, But No One Offered To Help Me Roll It Out Of Yard (Which Is About 75 - 100ft). The Motorcycle Had A Bent Rim From An Accident. Some Workers Watched As I Dragged It Out And Never Offered To Help. I Was Able To Get It Half-way In The Truck When The Owner Of Mack's Towing Service Helped Me Get The Other Half in The Bed.

I was 2,000 miles from home and wrecked my bike in a strange city. When Manny from Rochas showed up he really helped me out and brainstormed options for me when I was in a rough place, giving me hope and even saving me money. I've dealt with many towing companys and never have I been towed by a more helpful and considerate person. If I'm ever in Austin again, I'd choose Rochas.

This past weekend our vehicle was vandalized in our apartment complex. They stole the "factory" rims and tires off of our Cadillac DTS. We called one towing company but no one was experienced. I gave Rocha's a ring and they sent DAVID SALAZAR out. He was absolutely great. This was a difficult tow due to the vehicle have no wheels. He managed to get the vehicle on the tow truck without damaging anything.It took lots of patience and not once did David get agitated with all the work that needed to be done to put the car on the tow truck. I would definitely recommend Rocha's Towing to everyone. Big Thanks to David S. for getting our vehicle to the Shop with no problem......