This rating is based on customer reviews, inventory size, pricing, and service quality
In Austin, TX, AUSTIN JUNK CARS is largely well-reviewed: quick cash offers, smooth transactions, punctual towing, and standout professionalism (Sophia often praised). Strengths include fast, same-day pickups and clear communication, often beating competitor quotes. Common complaints: occasional rude phone interactions, low initial offers, and one report of on‑site lowballing; pricing can be inconsistent. Little info on inventory, yard organization, or parts-finding, so unclear there. Wait times are generally short. Overall score: 89/100.
Since opening in May 2012, AUSTIN JUNK CARS has been buying cars, trucks, vans and SUVs with clear titles in Austin and surrounding areas. We offer FREE towing for all vehicles purchased, running and not running, in Austin and surrounding areas extending out 25 miles. We work with our exclusive network of local and national salvage buyers and yards to match and beat competitor's offers with flexible pickups and friendly, professional service. We help keep Austin and central Texas safe and beautiful by towing non-working and damaged vehicles safely and responsibly for reuse and recycling of vehicle components. We do not purchase parts, vehicle shells, abandoned vehicles or those with no title. Also, we don't buy motorcycles, boats or RVs.
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM
Sunday
10:00 AM - 4:00 PM
What clients say about AUSTIN JUNK CARS in Austin (TX)
I needed help ASAP and they were able to come right away when many other places couldn't. Sophia was especially helpful on the phone and in-person to talk to.
Austin Junk Cars bought my car I have had Parked for a year they were fast friendly super understandable when a couple bumps in the road
Occurred. Overall experience was FANTASTIC I will definitely recommend and use them again in the future
I had an SUV die on me and knew I needed to get a new car. I needed help and didn't know what I was doing. I had the best experience. They took great care of me from start to finish. I can't tell you how valuable their customer service was to me.
Sophie is the best.
Sophia was outstanding!!! She found the best deal on the market for my vehicle and arranged the transaction for me!!! I highly recommend these guys!!!!
Explaining that an offer on a car is low because of not being a used car dealer but because of buying it for parts is an extremely poor excuse and it has been in this industry for decades. Cars are worth many times more when parted out than as a whole car. Offering just a few hundred dollars for a car because you're buying it for parts is shameful. You should be offering MORE for a car for parts than a used car dealer. Some cars are worth 10 to 15 times more in the sum of their parts rather than as a whole car.
Just because y’all argue back at customers on reviews you get 1star I was going to call and sell my 2017 infinity for parts but after reading reviews I’ll pass. Feel free to argue back with me too and make it seem y’all aren’t the problem for future ppl that read this lol y’all garbage
Horrible service ! I called to sell an extra vehicle I no longer need, battery is the only issue on the vehicle. Unfortunately the woman on the other end of the line was a bit rude . she asked what was I asking for the vehicle I responded $500.00. She said that she could not offer me that due to it being a 2002 . So I asked her what will she offer, which her response was if I wanted $500.00 then I should try craigslist ! Again I asked her what would she offer me for the vehicle and got No answer. Seriously a wast of my Time !!
I give them two stars because my car will still be sitting in the parking lot. Sophie offered me $100.00 for a car that is in running condition. This was after she said all the quote specialist were gone for the day. All it needs is a battery and you quote me a $100.00. I DO NOT RECOMMEND YOU CALL THEM WASTE OF TIME.
Simply great experience. I called them on the phone around 5:30 and had cash in hand by 8:30 the same night, at a price way above my initial expectations. The fellow who worked with me was professional, polite, and funny! Nobody looks forward to junking a car, but these guys made it easy.
Avoid using this place. They just jerk you around. They gave me a price and then low-balled me once they got there when they said they wouldn't do that on the phone. I was expecting this company to have great service because of the reviews but I was very let down. I cannot recommend this company
We just had the most positive experience selling our old truck that would not pass State inspection. One very pleasant phone call; a very positive experience with the young man who picked up our truck; he picked up the tuck at the time that worked for us; the entire transaction was so easy and so good feeling. Fair price - paid cash. I highly recommend this company.
Very quick and pleasant service, towing was on time and no hassle, check cashed immediately with no problems, excellent customer service, very courteous and helpful employee's. Overly satisfied, definitely recommended.
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