This rating is based on customer reviews, inventory size, pricing, and service quality
Austin Tows in Austin, TX scores 97/100 with a strongly positive trend. Reviews praise fast response times, clear updates, careful handling, and friendly, professional staff; pricing is generally fair and they make selling junk cars straightforward. Strengths include reliability in bad weather, tough locations, and smooth communication. Complaints are rare but note occasional billing/receipt issues and a pricing gripe. Little to no detail on parts inventory, yard organization, or ease of finding parts—so that’s unclear. Overall, quick, trustworthy service with minor admin hiccups.
Address:
7605 Colton-Bluff Springs Rd, Austin, TX, United States
My daughter was in a wreck and my nerves were already all over the place and Joe made everything as smooth as possible. It was our first time ever using Austin Tows and they will now be the only tow company we ever use when the need arises. He made a stressful day much more manageable with his quick response time. We definitely recommend them! Thank you again Joe!
This is my go to spot for parts now!
I’ve come out to their yard twice so far to pick up parts and I gotta say, both times have been a great experience. Very reasonable on price with a pretty decent size inventory of vehicles to choose from.
Needed a tow in Austin and these guys came through. Fast response, friendly driver, smooth loading, and fair pricing. Made a stressful situation much easier. Highly recommended.
First time using Austin Tows, but will absolutely use again and recommend to anyone who needs towing or are looking for any car parts. Joe responded quickly, provided upfront pricing and was fair when I needed a few extra parts. He meet on time, was very friendly and helpful!
Excellent! Coordinated an icy rescue of stranded college kids with the panicked mom in Houston. Took great care of the car and the kids got home safe! Great job!
Great communication & fast service, In any weather condition or long distance they will make sure to help you. I would recommend this company to anyone needing assistance with their vehicle.
Joe and Jay came out immediately to help us in bad cold weather with kindness, curtiousness, and professionalism. That’s what true service is all about. Thank you guys!
From the first contact they were very honest, professional and kind. Communicated with me through every step of the process. I’d definitely recommend them to anyone, and will use them again for any other tow services I need.
Overall had the best experience with this company. They towed my car at a great price and the guy was super friendly. I will most definitely be using them the next time I need a tow.
I’ve used Austin Tows twice for issues with my vehicle. They were on time for their pick up, communicated throughout the process of arrival, transportation, and delivery of my truck both times. They provide great service at a great rate. I highly recommend them for any of your towing needs.
What a hassell with this company! I paid $195 in cash to go 1.5 miles. The driver did his job but didn't have a receipt book so he requested that one be sent to me. I decided to go ahead and text the office as well and let them know I needed my receipt for my insurance to reimburse me. Now 3 days later. 10 calls and I even took the time to drive down to their office and still have no receipt. Now I feel like the reason they request cash and dont give receipts sounds pretty sketchy
I called around to find the most affordable towing service, when I called they immediately answered. He gave me a quote and had someone there in 30 minutes. I wasn’t able to be present at the location but they’d update me on what was happening with my vehicle. Very friendly and great customer service, will probably use again if needed!!! Highly recommend!!!
This was my second time working with this company, and once again, they provided an excellent experience from start to finish. I had an great experience selling my car through Austin Tows. The process was quick, easy, and completely hassle free. From the initial quote to the pickup, everything was handled with professionalism and clear communication.
Joe, who came to tow my car, was absolutely amazing! he was friendly, punctual, and efficient. He made the whole process smooth and stress free, walking me through each step and ensuring all my questions were answered.
I really appreciate how seamless everything went, and I highly recommend Austin Tows to anyone looking to sell their vehicle or use their towing services. They truly deliver great customer service!
Had to get rid of my baby (truck) and the man who serviced me was Joe. He was great with communication and very patient. He arrived a bit early than I did at the location and was patient upon my arrival. Gave me a reasonable price for the condition of my truck. I didn't have my title on hand but he was understanding til I could get it, we did the proper paperwork. Very professional, kind, and took my vehicle w no problem.
Great guy, easy transaction and CASH MONEY! If you want to tow or sell your car - call Austin Tows. You won’t be disappointed and you’ll probably help make your street look better too
After calling several other towing companies for HOURS, Austin Tows sent a person within 20 minutes and towed me from an underground garage. They were beyond helpful during my time of stress and the gentleman whose name I did not get took such good care of my car.
Great services. Got there quick and very professional. He threw me an offer I asked for a little more and he worked with me and we both left happy! Definitely keeping his number and business in the near future!
Tow Joe is the real deal! He showed up fast, kept me updated the whole time, and made sure I felt completely safe through the process. His communication was top-notch, and you can tell he takes pride in his work. My car is on its way from point A to point B without a worry in the world. If you ever need a tow, this is the guy you call!
I had a great experience with this tow company. They care about your car . They want to make sure you don’t get any damages . They take care of you like it was their car. Definitely a 5 star company, prices are fair
Rain or shine this is the go to Tow man. Great service great customer service couldn't have asked for a better experience. Shout out to AustiN tows. Cautious and Good service what else could you ask for
Freaking Amazing company! My car broke down on the way to work! Joe came and picked me up from my job to take me to my car and picked it up! Bought it for more than what others quoted!
Excellent customer service !!!
Highly recommend for tows or to sell your junk cars to!
They arrived quickly and handled everything efficiently. The price was very reasonable for towing my car 17 miles, and the staff was both friendly and professional. I really appreciated how fast and smooth the whole process was. Highly recommend if you’re ever in need of reliable towing services!
Joe helped me out swiftly with his towing services. He was quick and even helped jump start my car. He is very professional and kind. Highly recommend his services…. Ask for Joe.
Great prices and quick and efficient. My car stoped working and they were able to tow my car within a good amount of time. I worked with jay and he had amazing service. I spoke with Jon on the phone and he had great communication and was able to explain the services offered.
I came home from work and saw that a Tesla was in my reserved parking spot. I had notified my property manager and they sent communication out to remove it or else it was going to be towed. I woke up from my nap and saw that the car was not moved, I called them and explained the situation, they were immediately on it and not even 20 mins later, the car was removed from slot. Friendly service and Fast Results definitely recommend
2305 W Howard Ln, Austin, TXTowing service
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