This rating is based on customer reviews, inventory size, pricing, and service quality
Gruas Amigo in Austin, TX scores 94/100. Reviews are overwhelmingly positive, highlighting fast, affordable, and highly professional service, kind drivers, clear communication, and reliable help in tight garages and late-night situations. Pricing is seen as fair with no surprises, and customer service feels safe and respectful. Topics like inventory variety, yard organization, and ease of finding parts aren’t covered in these towing-focused reviews. Downsides are rare but include long waits/poor ETA updates and a serious allegation of missing items—so consistency and safeguards matter.
I got stuck in a badly designed driveway in my Corolla and they came out fast and carefully got my car out without damaging it or the driveway. Rafael is professional, knowledgeable, and fair!
Rafael was an absolute pleasure to work with. He looked over my car and gave me great recommendations. He was quick and professional and affordable. I am very glad I called him!
I had my Mercedes-Benz towed and got the car returned to me with signs of hassling with the door. A few items in the car were stolen including a registered fire-arm. Definitely believe Riverside and Dove Springs are gon pay them a visit to real soon
Great price and came on time did now have to wait to get my truck towed home. Highly recommend thanks guys for helping me out this past Wednesday. 8/13/2025
Wonderful experience! They came same day and were very reasonably priced. My car could barely drive out of the parking garage and he put it in neutral and pushed it himself. He went above and beyond and allowed me to pay after the drop off was complete. Highly recommend! Thanks so much for getting my car to the mechanic safely!!
Excellent service! Rafael was extremely helpful and honest. He transported my car and let me know each step of the way how everything was going. I highly recommend using this business for your towing needs. Very competent price. Best in town in my opinion.
Gracias por sus servicios. Son muy puntuales y accesibles con los precios los recomiendo mucho a todas horas ellos contestan las llamadas y te ayudan en todo lo posible
This is what I call high value service! When you are in need of a towing services call Rafael if I could give him more than 5 stars I would… super friendly amazing attitude! I needed someone the same day he made it happen adding a photo to leave you with his phone number! Wide range coverage if towing services 24/7!
¡Esto es lo que yo llamo servicio de alto valor! Cuando necesites un servicio de remolque, llama a Rafael, si pudiera darle más de 5 estrellas, lo haría... ¡una actitud súper amable e increíble! ¡Necesitaba a alguien el mismo día que lo hizo posible añadiendo una foto para dejarte con su número de teléfono! ¡Cobertura de amplio alcance con servicios de remolque las 24 horas del día, los 7 días de la semana!
Personal muy responsable y respetuoso.. no habíamos podido encontrar una grúa y el si nos pudo ayudar. El precio estaba muy
bien . Y en todo momento estubo en contacto?? Todo perfecto
Rafael was super helpful. I was waiting for roadside assistance when he pulled up and changed my bad tire for my spare in about 5 minutes if not less. My spare didn’t have air in it so he pumped it up and then put it on and the helped with putting my stuff back into the trunk. Great job and great service.
I’ve been using this company for all my tows (and there’s been plenty). They’ve took my cars to and from North Austin to Elgin. From South Austin to DT etc and their rates are the best!!! Not to mention they are always available and easy to communicate with. I will always use them anytime I need my vehicles towed. Such awesome guys!!
Use this towing company highly recommended. Exellent service and excellent price and it was cold af .
Dont call ANY other tow truck company CALL THIS ONE
Rafel was very helpful in getting me out of a tight spot. He was very friendly and very effecient. He also made sure I got to my location safety afterwards. Highly recommend
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