This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews for Venezuela´s Towing in Louisville, KY suggest a largely positive experience: many applaud professional, empathetic drivers with fast arrivals, safety focus, and helpful diagnostics; wait times are typically short. Pricing feedback is mixed—one overcharge was later refunded, while another dispute escalated. Serious outliers allege missing items, vehicle damage, and poor follow-up. Customer service is praised at the truck, questioned at the office. Little to no info on inventory, yard organization, or parts. Overall: 90/100. Many reviews reference another brand; attribution remains uncertain.
What clients say about Venezuela´s Towing in Louisville (KY)
Car troubles and needing a tow can be stressful but Venezuela’s Towing made it easy! They were incredibly quick and communicated perfectly! If you need a tow, use them!!!!! Stress free, easy process at a great price!
This team is very professional, friendly, and go above and beyond to ensure your vehicle is transported safely. I definitely recommend to anyone needing a tow!!
I will definitely be using this company for my future needs quick,reliable, reasonably priced sent picture of vehicle on the lot of the mechanic shop once dropped
Got a service from them today for the first time and very friendly and helpful staff. Very fast with giving the quote and offered multiple options. Definitely recommend!
Had to get my car towed to the mechanic , and these guys answered super quick and came to pick up the car in less than 45 mins. Reliable , friendly and fast.
My van broke down in rush hour on a rainy Friday night. The tow truck driver communicated with me promptly and he arrived within 30 minutes to my location. He and his partner even waited with me until my husband arrived to make sure i was safe. I will highly recommend to anyone! He even sent me a photo of my van at the dealership once he arrived. 5 stars isn't enough!
Of gentlemen were very professional, I have a very large cargo van and they were able to deal with it quickly with no complications. If you're going to get your truck towed and have a bad day at least you can deal with people who have a good attitude. Which they did.
Amazing team to work with. They were incredibly helpful and communicative. They were very quick to respond to my request, and were able to get my vehicle to my destination quickly. Very affordable and would highly recommend to anyone.
Carlos and Venezuela Towing are the real deal. I called in at 6 PM on a Friday with issues on my Subaru Outback. Carlos was to me in 25 minutes despite being a ways a way when I gave him the call that I needed a tow. The rates were incredibly reasonable as I only needed a 20 minute tow to my local garage. Carlos was very professional and handled my car with the utmost care. He let me catch a lift with him to the drop off location and even took the care to back my car off the tow bed and into a difficult-to-reach spot in the garage parking lot. Carlos is incredibly hard-working and very appreciative of the business. I will certainly be using Venezuela Towing Services anytime I’m ever in a pinch again!
Very nice and professional gentlemen. Handled my vehicle with care and communicated with me throughout the entire process. Texted me a photo of my vehicle at the destination.
They were highly professional and arrived within the 30 minute time frame I was given and got my vehicle towed up quickly. I would highly recommend this company to anyone needing a towing service.
My car broke down shortly after leaving College in downtown at night. A friend recommended this service and I was extremely satisfied. Professional, friendly, and affordable. A great combo!
I got stuck in the middle of the night and a friend recommended to call this company. They got there fast and the price was very reasonable. I highly recommend them!!
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