Advantage Towing & Recovery in
Louisville (KY)

These people deserve a five star because they came in really fast. They didn’t even need any help. There was really efficient and it was also one person that did all the work they deserve more overall rating

He showed up fast. He was friendly and took all of the proper precautions when loading up my vehicle. He came in and loaded it up and took it out seamlessly. Definitely recommend this company.

The dispatcher was friendly, helpful and courteous . Kris came out quickly to get my battery jumpstarted and he was kind and professional. He arrived on time and got my car started. Thanks yall!!

Mike was great, he pulled up and immediately tried to see if the car would start. Unfortunately it wouldn’t, so he quickly got it hooked up and taken to our service shop. He was fast, friendly and careful with our car. Highly recommend Advantage.

The tow teck came faster then the ETA got me inside of my truck pretty quick and on my way. 5 star for the teck

The technician showed up r quickly It happened to be 19 degrees outside. So, he told me to wait in the warm truck. He was very friendly and knowledgeable I haven’t ever had to request a tow before. Great experience. .

The service was wonderful. When I called, the lady who answered was very friendly and courteous. The driver, David, was friendly and quickly got the job done. I would recommend them to anyone who was needing service. Thank you again Advantage for being there for us.

My tow driver was David and he had to pull me out when I get stuck in the snow. He was highly professional very knowledgeable and seems to enjoy his job as well and it did not take it very much time to get my car out. You all need to give that man a good raise workers like him don’t come by often.

I kept their phone number the first time I used them because they were to friendly. I needed them today because of the snow storm. Mike came out and hand shoveled to get me out. I’ll use them again , definitely. Highly recommend

Requested a flatbed rollback for special transport of my vehicle. My phone calls were promptly returned from the dispatch office and were followed up with text messages to keep me up-to-date with the driver's progress. Driver arrived in a timely manner and was extremely friendly and courteous. Excellent customer service. Will use Advantage Towing anytime I need towing services. Pleasant experience and I highly recommend them.

Mike from AAA replaced my battery and provided truly exceptional service. He was extremely knowledgeable, efficient, and clearly very experienced. He took the time to explain everything, answered all of my questions, and made the entire process smooth and stress-free. His professionalism and positive attitude really stood out. I would absolutely recommend Mike to anyone and everyone needing roadside assistance. This is the kind of customer service that makes a real difference.

Hands down best towing experience I have ever had! I got trapped out of town when my car broke down. I got out to check what happened, and my doors locked! So my son and I were stuck on the side of the road without my phone, purse, etc. Through a serious of exciting events, a tow truck was called and came. Roger, who came out, worked on getting my car unlocked, transported, and to a safe mechanic to get repaired. The overall experience was excellent considering how hard a situation it was!!! He was so kind and so helpful! I highly recommend!

The dispatcher was very clam and collected. He helped me price a few options to take my truck. I had called one other place but they were higher and the dispatcher was somewhat rude. The driver came in the time frame they said he would. I rode with and the truck was clean, the driver was easy to talk with.

They got to me when they said they would, got my car loaded up really quickly and off to the shop so I could get back to my day. The driver really seemed to know his stuff. Can't really complain about the price either. Probably one of the cheaper tows I've ever had. It's always nice when an unexpected expense is a little less than you had prepared yourself for.

My starter went out and I filed an insurance claim. Advance Towing picked up the ticket they said they would arrive within the hour and they did just that. Chris my driver was super pleasant and friendly. He took very good care of me and my vehicle. I was thoroughly pleased. Great experience, wonderful staff, the tow truck was phenomenal and I would absolutely recommend.

Absolutely stellar! Wonderful customer service, reasonable pricing, and just all around great service. I caught a flat, I called and they were there in 20 minutes! I would recommend them tremendously!!! Use them when you need them. Lock them in your phone. You won’t be disappointed

Cannot express how great this company was at getting my car towed. Was less than two hours from when I called to having the car hooked up and being towed away. The tow operator and dispatcher were both very kind and professional. Knew exactly where they were due to a tracker they sent me for the truck. They took my credit card for payment, no problem and I’m sure are delivering my car safely. I’d use them again any time/any day!

They are my go-to if I need the service. They answer their phone, are polite and professional, have reasonable rates, they have arrived pretty quick and they get the job done. Can't ask for more than that.

First off shout out to Advantage Towing & Recovery Susan was great and very helpful. Donnie had the heat on blast after being stranded out in the cold. The price was right. The service was outstanding! Let them tow your vehicle you will not be disappointed spend your hard earned money with them.

Very thankful for these guys helping me out. The dispatcher was friendly and got someone out to me in less than 45 minutes. Tim was the driver and was super friendly and helpful. Couldn’t have asked for better service

Great overall experience! Kris was the driver dispatched, got here less then 20 minutes after my request for a truck and managed to get my car running without even needing a tow, which saved me a ton of time. Samantha was super helpful and gave me a great quote upfront. Fast, friendly, and professional!!! I can’t recommend them enough, thank you for the outstanding service!

Both of the ADVANTAGE employees that assisted me today were both friendly and professional. The associate that took my call and facilitated having my car towed was courteous and answered all my questions. The driver that picked up and dropped off my car on this very cold day was also friendly and professional. I Will definitely use this towing service again and recommend them to my friends and collegues.

I highly recommend Advantage Towing. I called for a friend as I have always had great experience with these professional folks. The receptionist was very sharp and quick. She handled all my request with a smile that I felt. Two days later she was on top of my request to send my friend a receipt for his insurance co..The tow operator knows his job well and has great people skills. His uniform and modern truck represents Advantage Towing.well.

Very good communication, fast service, and made me feel very comfortable with him having my vehicle. He also took the time to talk to me about what was going on with my car and he even backed it out of the drive to load it because I told him I was anxious with the issues I was having. 100 % recommend!

Customer service was impeccable! Tow truck driver even took a look at my car before he left to see what the issue was and explained and walked me through what was wrong and how to fix it. I think his name was David. Really nice guy

My insurance said about 5 hours and this guy came way sooner!!. Very friendly gentleman with a cool looking tow truck!! I hope I don’t need roadside assistance anytime soon but if I do, I hope they send the Penny Wise tow truck!

I can not thank Roger enough for the extra love and care he gave to loading, towing and unloading my 1979 Trans am. He had boards and soft straps ready. Highly recommend Advantage for all your towing needs!