This rating is based on customer reviews, inventory size, pricing, and service quality
In Louisville, KY, AutoPartSearch scores 84/100 with largely positive feedback. Customers often cite helpful staff, fair to good prices, and success locating hard‑to‑find parts. Many call service friendly and first‑class. Downsides appear in a minority of reviews: slow or hard‑to‑reach phone/help desk, ordered parts arriving damaged, extra wait times, and one case of an uninterested mechanic. Inventory seems capable, but yard organization and on‑site part finding aren’t clear. Overall solid value, with some process and communication gaps.
Mechanic was uninterested in discussing the issues my Durango had. This led to the problem not being addressed. I really wish this review was for Grade A Auto, because they made the promises, but this must do.
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