This rating is based on customer reviews, inventory size, pricing, and service quality
From recent feedback, Bessler's U Pull & Save in Louisville, KY scores 94/100. Sentiment is strongly positive: customers highlight excellent customer service, quick replies and on-time pickups, fair prices with warranties, frequent new arrivals, a generally clean, organized yard, and easy part locating. Complaints are fewer but notable: some found the yard messy or picked over, mentioned safety clutter, a pricey parts bill and a low sale offer, plus a gripe about good cars being crushed too fast. Bottom line: fast, friendly value with occasional inventory and pricing swings.
Easy to deal with helped u right away only issue was they dont rent tools so if u go make sure u have everything u need before hand but it's the costumers fault for taking tools and or not returning them so I do understand
If you’re looking to junk your broken down vehicle Besslers is the BEST.They offer the top prices in buying junk or broken down vehicles.They have picked up two cars in the past from myself and my late father,and picked up another from my nephew.Besslers-5 out of 5 stars.If you want the best,go with Besslers.I highly recommend them.
Out of all the local yards in Louisville, Bessler’s is the best!! They keep fresh inventory. The girls up front are the best. As soon as I walk in they put a smile on my face. They are helpful in anyway possible down to loading my motor. Prices are good, could be a little better. But overall the best!
Small yard that’s really filthy - I’ve been to a lot of yards this one Is a mess. Also very overpriced. I was curious one day and I got a quote for my car - I was offered 200$ - obviously I passed on the offer. But would you believe this yard charged me 90$ for two front fenders - that means they think they should be able to buy cars from the community for 200$ and make almost half their month back just from the 2 front fenders alone! These guys are greedy / I can understand why their fences have a lot of holes in them. You all need to do right by people and quit charging insane prices-….especially for PLASTICS -not even something you make money on - we’re doing you a favor getting it out of there…90$! Ninety dollars - blown away.
I frequent this yard often. My job entails sourcing parts for repair shops and DIY’ers all over the US, so the fact they are constantly refreshing their inventory makes this place a valuable resource for used OEM auto parts. I believe it’s Megan and there’s another girl who ring me up and they’re both always so polite and patient with me, even when purchasing 30+ parts at a time. I saw other reviewers comment about cars being picked over and messy but remember this is a self service yard, so there is no way for them to inventory what’s left on the cars and as customers we need to do our part to clean up after ourselves. 5/5 stars!
All of the people that are there are Absolutely Awesome and the Lady's at the front desk were Fabulous . I would recommend going . Thanks for your help and support.
Never heard of this place but bessler’s was very reasonable on the price and had all the parts i needed. Shout out to Harold he made sure that the price was very reasonable. Also, the yard was pretty clean and even in the rain it wasn’t a swamp like other yards.
Went there today for the first time. Even though I was unable to find anything I needed - the staff was friendly and accommodating. Seemed like that had a decent selection of new and older cars. I will be back.
Easy experience. Pickup driver was super courteous and on time. Hope I never have to need their services again (want all my vehicles to stay running!) but if I do, I will definitely use them again.
Best customer service out of any yard I’ve been too, Megan and Breana are the best. I really don’t know how they keep up! Good job ladies!!! Yard is nice and has great variety of cars
Every time I go to find a part for any vehicle they are more than happy to look up the year and point me to the exact location of the vehicle the girls at front desk are always kind and helpful.Brandon the manager is always happy to loan me a wrench or any tool I forgot to bring.I used to go to all the other pull parts but just the vibe alone keeps me going back to Besslers.If you need anything check with them first.
You won't be sorry.
Incredible yard for parts! Megan bre and Kaylee are excellent examples of what great customer service should be!! Keep up the good work, I will be returning
came in to get a tire today and didn’t have many resources so the girls in the office were SO kind and let me borrow their 4 way to get it off!! super friendly staff, i am just beyond impressed. with absolutely no questions asked i will for sure be back!!!!
Great location, best customer service hands down, even starting to pick up español! The girls are incredible also the new guy!!! Love this place will always get my parts here!!! Maegen is so helpful! Always keeps you smiling
Great experience!! Love the C1500, any Chevy truck! Maegen is incredible she's remembered me from my first stop in at besslers, she remembered that my fan clutch went out on the expressway! So friendly, great example of customer service! This team is great and besslers will always be my number one choice!
My experience here is always great, coffee ready in the morning, place decorated for each holiday, very welcoming ladies every time I come in. Megan, Kaylee and Breana offer excellent customer service. Great variety of vehicles also! Brandon is an excellent manager!! This place needs 10 stars!! Thanks for the help this morning!
Besslers is my first choice in yards, maegen, Kaylee and Breana offer great customer service! They keep you smiling while you’re there. Brandon is an excellent manager, will always choose Besslers first! Variety of vehicles is incredible. Yard is perfect size, production sets the vehicles to where it’s easy to pull the part!
Efficient and professional, Bessler's made it easy to say "goodbye" to my well-loved car which needed to be hauled off. Thank you for your easy-to-use online and text services. I definitely recommend!
Excellent scrap yard, not too big have a great variety of cars and trucks, the girls Megan, breana and Kaylee offer the best customer service I've seen in years at this location. Parts prices are decent the girls do their best at getting a smile or a laugh out of you before you leave! Also when you walk in it's smell great!
Excellent pull-your-own part junkyard! We have been 5+ times and find many things we're looking for rather easily. The staff are helpful and friendly! The lot isn't super large so it's easier to find what you need. We get lots of parts for reselling so we don't look for specifics but we will say they change out the whole lot pretty quickly. You may want to bring your own wheelbarrow though...
It was time to retire the 05 colorado, I called a few places and got the run around! Called these Folks and Courtney was Amazing! Fast Friendly service,She was able to guide me through a title issue.easy scheduling, and the driver was on time. Quick easy paperwork! One of the smoothest business transactions I've had in a while! Highly recommend!
To start off I've never been to Bessler's You Pull and Save Louisville before this trip. I walked in and told " Steve M" I was looking for a rim for my car and paid the $3 fee. It was $15.74 for the rim and charged a $3.25 core charge. "Steve M" said they offer a money back warranty for a dollar a day and because of an issue I had by trying to buy one once before I paid $5 for 5 days in case it didn't work out.
The rim I had had a dry rotted Tire with no tread on it. I told "Steve M" the tire wasn't worth nothing and I didn't need the tire when I was checking out and he charged me $13.99 as a discount on the tire. I figured that once I got the tire changed off ,since I paid for the warranty I could return the unneeded and unusable Tire.
When I tried to return it "Steve M" said they don't take Returns on tires. and they have a tire removal machine I could have used. When I told him the tire was junk and all I needed was a rim he never offered to let me know they had the machine. So "Steve M" evidently was knowingly ripping me off for $13.99
So do yourself a favor and go to Pull-A-Part instead I bought a rim with a tire on it for $30 instead of the $42.73 that Steve M charged me at Besslers U Pull & Save.
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