This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Avalanche Towing Service in Oklahoma City, OK earns an overall 86/100. Sentiment is largely positive: customers praise professional, friendly, and prompt crews, clear communication, careful vehicle handling, and helpful dispatchers, with short wait times reported. A notable outlier is a severe complaint about unprofessional conduct and a placement/refund dispute. Pricing transparency and any details about inventory, yard organization, or parts don’t apply or weren’t covered, so conclusions there are uncertain.
Wish I could give 0 stars. Unprofessional! Cael Lorenzo did such a sloppy job. If he couldn't do the job correctly then he could've simply said that. My car is crooked, the back end is almost in my yard and the front end block me from parking in my driveway. He almost hit my carport and was well on the way of tearing my car up. He was a complete headache. He had the nerve to curse at me and hang up in my face because he is inexperienced. I will stick to TowMate. Exactly what Cael lazy/bad driving behind said he couldn't do, they did! Refused to fix it or give me at least some of the money back. Then told me that it was none of my business who his boss was. He honestly just showed how miserable and ignorant he was. He can keep the little $140, people like that always get what they dish out.
Grateful to these folks for turning a bad morning into a better one. Good experience with the dispatcher! Lauren (sp?) showed up in the estimated time provided and was both professional and friendly. I felt confident leaving my “Pearl” in his hands. Thanks ya’ll.
The staff at Avalanche Towing Service were extremely helpful and friendly. I will unquestionably recommend their services to my friends. Hands down, a fantastic company from the first phone conversation to the last!
I recently had the pleasure of using Avalanche Towing Service, and I couldn't be more impressed with their professionalism and efficiency. From the moment I called, they were incredibly responsive and understanding of my situation. The towing team arrived promptly and handled my vehicle with utmost care, ensuring it was transported safely to the desired location. Their friendly and knowledgeable staff made the entire process stress-free, turning what could have been a daunting experience into a positive one. I highly recommend Avalanche Towing Service for their exceptional service and top-notch customer care. They truly went above and beyond, and I'm grateful for their assistance!
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