This rating is based on customer reviews, inventory size, pricing, and service quality
Pick Your Part - Oklahoma City in Oklahoma City, OK draws mixed reviews trending negative. Strengths: some report friendly staff, fair offers when selling cars, accurate online inventory, raised vehicles and hoists that make parts easy to find. Weaknesses dominate: recurring complaints about automatic warranty/fee add-ons and inflexible refunds, inconsistent pricing (sometimes near new-part costs), rude counter service, late openings and phone hang-ups, spotty organization/safety in the yard, returns not honored, and weak batteries. Overall: 36/100.
Address:
900 S MacArthur Blvd, Oklahoma City, OK, United States
What clients say about Pick Your Part - Oklahoma City in Oklahoma City (OK)
This is the worst salvage yard I've ever been to it's like walking into India no you cannot use our bathroom no you cannot wash your hands no we do not have running water no you can't use one of our towels no you can't use a paper towel no our price on our website does not reflect the price that we feel like making you pay today no you can't bring any tools in to do your job no you can't bring anything with wheels on it to do your job and everything that we have that's worth selling all of our most number one sold Vehicles out there we are going to purposely put in the very very back of the yard to where you have to walk 1.8 miles to get a part. Worst experience ever and they love it. Oh yeah and don't have High Hopes on finding what you want because everything there has been picked to the frame and then they'll leave it there another year
The prices have gone up unnecessarily since they got bought out by whatever corporate entity bought them out.
Years ago before they sold out a single piston was $17.99 now it is $99 for a single piston.
Now it's all about the shareholders getting their cut and not about the people.
If you have the time get it on Amazon it will be cheaper and a lot of the stuff they have there is just as expensive as you would get it brand new at the local parts stores so if you can refrain from spending money there.
Website was down so i called and asked if they could see if they had a model of a car i need and they couldnt help me and dont know how to listen ill call another yard where the person on the phone has some sense
Watch them! They will charge you for a warranty without saking you! My part was $50 bucks and the warranty was $20 for 90 days. That is 40% and scandelous!
Would leave a zero star review if I could!!! Tried charging me 600$ for a plastic intake manifold and an alternator for a 5.3L ls. Can buy brand new at an auto store for cheaper! Staff at the front desk were very rude as well. Would not recommend
Was helpful and gave my mom more than the car was worth. Friendly service...quality business. Got many tip and a great source for used parts. Highly recommend...
Ya know, tbh, after reading the reviews I expected my experience to not be that great but they told me about the warranty and removed it from the total when I said I was good so maybe I came on a good day or the problem is the person they're dealing with
Got what I needed without issue. But did wait til 9:40 before they opened the front doors after getting there at 9am which is why 4 stars..
Hope the part you get don’t have other stuff on it they will nickel and dime you for every little accessory that’s on there. Went for a oil cooler and didn’t know untill I got there that it’s a plug in the back and was a transmission line cooler too and got me for that all because it was riveted it and can’t get off pull a part would’ve counted it for one and be done
This has to be the worse yard I’ve ever been too. Not only do they try to nickel and dime you on everything, they add an expensive warranty to your part but don’t tell you that you can deny it. It’s a junkyard, people go to these places to save money. This place definitely deserves the low rating they have.
be care they add fees when you pay and cant be refunded such as warranty etc then have a attitude when you ask for it back why would i ever pay for a warrant on a crossmember ??? screw lkq wont be back
also i went directly cack to the counter and they were rude and would not refund the warranty charge
Very rude staff, no selection and hidden fees. I meant to go to the Oklahoma family owned PULL A PART. Pacific Avenue Capital Partners in California owns this place and it's trash. Don't waste your time. This place chose a name very similar to Pull A Part…….. Weird……. Wonder why.
Those 2 black ladies were super rude, and harassed me. Wanted to get mad at me because I was trying to buy a dash and they wanted to try to charge me for every little thing so I took it all off because I didnt need it and I left it in the lobby and they tried to tell me it was my responsibility to clean their lobby. I dont work there. Its not my responsibility to clean your store. I dont get paid for that. They tried to offer everyone else a water and be petty because I refused to clean their store. And tried to not let me buy the dash I spent hours pulling. Even after I pulled all the extra stuff off. Just because I wouldn't clean their store for them which again aint my responsibility.
I thought this was a good idea to get a gas tank.they didn't tell me all the tanks have a hole in them where they drilled a 1" hole in the tank I understand the gas but that just takes a siphon hose where you can buy the hose to siphon it out with.that uses a hand pump that's what I did to mine to bring as a core..it was a waste of my $3 it doesn't seem like much if I would have known that I wouldn't have wasted there time and my money to find that out.
They were having a sale on the 4th of July. To be sure of hours I called 5 times and was hung up on each time. Recording says hours are correct on website. I drive 2hrs one way to get here with 1 and a half hours before they close. Plenty of time to get the 300 dollars worth of parts I NEEDED! wheni got to the doors at 3 pm I was told they were closed! No one else allowed in and everyone inside was getting kicked out! I spent time that I could have been with my family on the fourth of July driving up here after attempting to verify hours open. Was reassured by the recording on the phone the hours on the website were accurate and updated. Spent a considerable amount of gas money driving the 4 hour round trip (2 there and 2 back) to be told that I could not enter. I AM EXTREMELY UPSET! I'll attempt to help this business out instead of running them down. Management of pick a part okc make this right within 24 hrs or I will contacting the powers that be.
⭐ 2 out of 5 – Disappointed by Hidden Fees and Lack of Transparency
I’ve been a supporter of LKQ Pick Your Part for a while, but today’s experience really left a bad taste in my mouth. I made a purchase and was surprised to see an extra $30 tacked onto my total for a 90-day guarantee. While the guarantee itself is a great service, the way it was presented was completely unethical.
Nothing was communicated verbally—just something flashed on a screen during the transaction. No explanation. No choice. Just added on automatically. When I asked about it, I was told it couldn’t be refunded. That’s not fair or respectful to customers who are doing their best in tough economic times.
It’s frustrating because this could be easily fixed with better communication. A simple heads-up before checkout would make a huge difference. I believe in supporting local and budget-friendly options like LKQ, but this felt like a
bait-and-switch. Businesses should treat customers with honesty—not surprise charges.
Please do better. We want to support you, but not at the cost of being taken advantage of.
They always take care of me here. I need a lot of parts pretty much constantly and they always make sure I’m able to find what I need and it’s just a really solid crew of people. Thing I like best about this place over most of the others, other than the staff, is the fact that the website has pictures and is always up to date so I’m not wasting my time going there for no reason.
This place is so frustrating. Drove all the way there, paid to get in just for the parts to damaged. The pictures that they put on their website two days were fine. No one wants dented up side panels and doors.
First picture is what they put on the website. Second picture is from today.
Deserves 0 stars. Their website showed a vehicle with a headlight available, but that vehicle’s front end was completely removed (shown in photo). I went back to the office and they gave me a longer list of about seven vehicles. I was hopeful, because that should be a current inventory list. I went all over the yard finding these vehicles, only to see that of the correct vehicles had the front end removed as well. A few of the others on the list were not listed with the actual correct year (useless) - or it was just the wrong vehicle entirely (for example, they sent me to a spot that was a Hyundai Santa Fe (suv) when it showed Hyundai Elantra (compact sedan). I will never come back here. Use your $3 entry fee at another salvage yard that will actually have the parts they say they do!
Prices are too expensive. You can get better prices online for most parts. The entrance fee is a joke I do not mind paying the $3 but please make sure you give me the right location of the vehicle I'm looking for. I wasted most of my afternoon looking for a car that they said they had but was nowhere to be found.
I went to the cashier to let her now, she didn't seem to care.
Except for the lady with the glasses, everyone else seem to have an attitude. No smile, no thank you no greeting.
This isn't my first time here, just this week. I have been here 3 times.
Most of the cars are gutted out. There are also this rods sticking out of the ground that are a safety hazard. I'm sure they are there for a reason but still paint around them concrete a perimeter around them so people can see them.
There are a lot of local junk yards that have better service. Don't waste your time here.
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They told me what car they had on site with interchangeable parts. Pulled the breaks and rotors. They were wrong and the parts were not interchangeable. Then they would not allow me to return them because I didn't buy a warranty. I did not want a warranty that cost 1/3 of the parts. I trusted them to give me accurate information and fair business and they've neglected to do so. 1* will not return.
O.m.g. I cannot tell you enough, how much I appreciate and like, this place. I love the staff, products, and set up. Con's, I don't like the back and forth on Disabled entry pricing at the gate. One person charges another does not. I like everything simple.
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