Jacob's Autorama - Auto & Brake Repair Rockville in
Rockville (MD)

My neighbor recently took his vehicle to this shop to get a buff as I had scraped it. As I paid the invoice, I found the pricing to be much higher than the standard price, as well as finding the invoice to be very odd looking. They also did not give more than 2 options: one to just buff it or the alternative option to paint the entire car when the scrape was primarily to once section of one door, which made no sense. I believe there was definitely price gouging in this case. The invoice itself was very strange- It did not have any mention of sales tax, a breakdown of parts and services and just mentioned a flat cash payment. I have not seen an invoice like this before and it concerns me about how ethical the business is, as well as its pricing structure.

I love Jacob’s Autorama! Jacob and his crew have helped me out of many punches. Most recently, my car’s AC stopped working the day before a road trip to Virginia Beach. The team worked late to assess and repair the AC so I wouldn’t have to rent a car for the weekend. Truly above and beyond!

Jacob is an excellent mechanic with years of experience. I’ve been working with him for several years on all of my family’s vehicles, and he never disappoints. His work is reliable, and his prices are very reasonable.

Was recommended this place by someone on the Nextdoor App. I came in with parts to replace my engine splash shield. They got me in right away and were upfront about the costs. It was a great experience and I'll definitely be back in the future.

I recently had my car serviced by Jacob - Jacob's Autorama, and I couldn't be more impressed! From the moment I arrived, Jacob was welcoming and took the time to listen to my concerns about my vehicle. His expertise in car repair is evident; he quickly diagnosed the issues and provided a detailed explanation of what needed to be done. Jacob made sure to keep me informed throughout the process, and I appreciated his transparency regarding costs and timelines. The repairs were completed efficiently, and my car runs like new! I also noticed that Jacob takes pride in his work, ensuring everything was thoroughly checked before handing it back to me. If you're looking for reliable and trustworthy car repair, I highly recommend Jacob at Jacob's Autorama. He’s knowledgeable, professional, and genuinely cares about his customers. I’ll definitely be returning for future service!

We have been using Jacob's Auto rama for the past two years. Great service with great value. Jacob is always on hand to assist you with all your needs.

Jacob is always very honest and timely with repairs. Highly recommend his shop and his team. Had my radiator go bad on my e46 BMW and Jacob had it done in 2 days.

Jacob and Will know their stuff. Their expertise does not come cheap, but their (basically) rebuilding my 2011 GMC Sierra 3.5l engine put me back on the road. Some places wanted to TRY to repair the engine and replace it if it could not be fixed. Will was adament about fixing it. He did. No one wants an expensive repair bill, but I think Jacob and Will did fix the blown engine, so they earned all 5 stars. Thanks, fellas. That first trip back to Jersey was a joy.

Did state inspection here with a reasonable price and a great service, two days ago sent my car to Jacob’s place because there was a little dent on the bumper, but out of safety concern, it’d be better to send car to the body shop to check. Jacob told me do not bother to repair which costs too much, and it’s safe to drive. Instead, he suggested to use touch up paint to repair. I recommend the place to family members already

My car engine was making knocking noises and had an oil leak. I took it to dealership and was told the oil filter housing was torn. The dealership fixed the oil filter and added oil for me, and though the engine was no longer making any knocking noises, they still recommended me to replace my engine. So I called Jacob to get a quote on replacing my engine. He told me to bring in the car so that he can have a look first. Jacob, who is super friendly and kind, checked my car free of charge. He confirmed there’s no more oil leak (oil level is full) and that the engine wasn’t making any noises other than a normal car would make, so I didn’t need to replace my engine after all. I am just very thankful for Jacob’s honest and super experienced advises (50+ years of experience), which has saved me half the price of a new car if I let the dealership replace my entire engine for no apparent reason.

My 2010 Nissan Maxima was in need of a new motor due to a blown head gasket . I purchased the replacement engine myself and unfortunately a lot of shops refused to take on the job with a customer supplied part of this magnitude. But not Jacob! He not only let me use my supplied part, but also offered a warranty for the labor. Once my motor was shipped to his shop I had my vehicle towed to the shop and they completed the engine swap in only 2 days! Most shops would take at least a week plus for such a job so I was surprisingly impressed. He also took care of some minor tasks such as installing my wheel spacers and reinstalling my hanging side-skirts for free. The price for the engine swap was also very fair! Overall 10/10 experience and I recommend him and his team for sure !!

Excellent Service, competitive rate, knowledgeable and friendly. Jacob is very honest and transparent. He always tells you what you need to fix your car, not what he wants. He always looks out for his customers to make sure they are happy. His prices are very competitive and his work is great. I always take my cars to him, because I trust him. If you are looking for an honest mechanic, which is hard to find, go or call Jacob. You will be glad you didi

I found Jacob to be knowledgeable, honest and fair. Gave me a good service with a price better than other repair shops. Highly recommend him.

Once again Jacob did not disappoint! We have been going to him with all of the cars in our family for about 20 years. This latest visit proved everything we’ve always known about Jacob: his honesty and integrity is beyond reproach. We were buying a used car that had been parked for several years and brought it to Jacob for his evaluation. Jacob honestly told us that the car was in excellent condition and needed very few of the anticipated repairs. He even took it through inspection for us!!! When we remarked to him that he could have sold us so many repairs that we were afraid we’d need, his immediate response was “I have to sleep at night”. He has a customer for life!!

Jacob has been my go to guy for over a decade. Not only do I trust him with my vehicles, I also network with Jacob and know him as a business owner and connector. He is beyond reproach and would never suggest a repair that was not necessary. He is highly regarded by his friends and business partners which speaks volumes. I feel fortunate to have him as a friend and a mechanic extraordinaire.

Jacob always does a great job and we trust him implicitly. He is trustworthy and will FIX your vehicle's problem if it is possible rather than just replacing expensive parts. He has saved us money on transmission repairs and does all his work at a good price. He is a rare find and we're gratified to have found him!

My wife and I had a great experience with Jacob's Autorama. We were recommended there by a friend, and it turned out to be a great recommendation. Jacob was a pleasure to do business with - communicative, honest, prompt, polite, and extremely knowledgeable. He checked with us first before doing any procedures. All the work was done within a day. The prices were quite reasonable. In summary, I highly recommend Jacob's Autorama. They deserve your business.

I am routinely impressed with the quality of service I receive from Jacob's Autorama. I trust Jacob and his staff to provide my family with an honest assessment. They show great care in helping us avoid unnecessary expenses, while also ensuring our vehicle is safe to drive. My sincerest thanks to the team at Jacob's Autorama!

I have always obtained outstanding service with Jacob's Autorama. They repaired both our Honda Odyssey Minivan and Lincoln Continental on several occasions for different issues over the years. The repairs and problems with the vehicles were completed, within a very reasonable time frame. We have recommended several people to this repair shop, over the years, and those who we referred, were very satisfied with the service. In addition, I would drop in to obtain advice on automobiles before purchasing, and took their advice on the purchase of our Hyundai Genesis. This is a great auto repair service, and I will continue to recommend this business currently and in the future.

Highly recommend! Jacob and his team are just super agreeable, honest, capable, and professional. As a younger woman I worry a lot about places giving me the runaround or trying to upsell me because they assume I don't know anything about my car (they're mostly right) but I don't have to worry about that here. Jacob will tell me honestly if I can get another 6 months out of my brake pads, etc. and has never suggested I fix something that isn't obviously on its very last leg. They do great work at very fair prices and are just delightful people in general. The location is super convenient too! Parking can be a little tricky if business is hopping, but they've always been able to squeeze me in.

Jacob's service is stellar! I am visiting for the summer and my brother and his wife hadn't found a mechanic yet so I did my review homework and found this shop. I wish I could relay how genuine and accommodating this fellow is but you'll see when you meet him. The mechanic, Jason, I've dealt with twice was fantastic and once with another mechanic who was also extremely knowledgeable. The prices are very reasonable and no surprises. My brother has since brought his car in and is equally impressed. Robin

Jacob is the most honest mechanic I have ever met. He tells you what you need to do now to be safe on the road and what can wait for a little while. He truly cares about his customers and makes sure the car road ready to your satisfaction. I highly recommend Jacob's Autorama

When we moved to this area, a friend recommended Jacob who had been having her car(s) fixed there for years. We've been loyal customers now for 7 years. We wouldn't go anywhere else. Jacob has integrity, honesty, and is willing to give a options, when they exist, to try less inexpensive repairs first. Having a trustworthy mechanic is worth its weight on gold! We have referred numerous friends to him and everyone is pleased with the service!

What an excellent experience I had taking my vehicle to Jacob's Autorama. Jacob took the time to order the correct part for my vehicle, give me an extremely competitive quote and even provide advice on how to extend the life of my older car. I am very pleased and will continue to do business with Jacob and his team!

I have been using Jacob as my primary mechanic for the past seven years and have been incredibly happy with his honesty and flexibility as well as his skill at his trade. I own a Honda Element - from 2006 and it currently has 160,000 miles. I've had some issues with the front seat actually nearly breaking off and Jacob encouraged me to replace the seat with a preowned seat - which he then had reupholstered to match my car's interior... for about $600 less than the cost of a new one and it looked great. I've also had a good deal of engine and brake work done in his shop as well as investigations into mystery sounds made by a combination of my SUV and the roof rack and my repeatedly rock struck windshield. I have recommended friends to Jacob and he has treated them well too. Jacob is well known in the local community throughout the networking groups and thought of as being highly reliable and honest. It is impossible to be involved in local networking groups for as long as he has without being impeccable at keeping your word. The entire system is built on trust and accountability.

We have used Jacob for the past several years to take care of our cars. Jacob is a terrific mechanic. He is a joy to deal with, and is always fair and reasonable in his pricing. He delivers on all his promises. He is honest as the day is long, and we have always relief on his suggestions. There is no better auto repair shop than Jacob’s Autorama, and we cannot recommend the place more highly. Rich and Judy Walters, Silver Spring, MD

I highly recommend Jacob's Autorama. Jacob is honest, fair, and treats each customer with respect. He does his job with excellence and is happy to go out of his way to help. If you're in the area, I can't say enough good things about Jacob's Autorama. If you in a hurry and just want to get in and out, this may not be the place for you. He does things in a very timely manner, but he doesn't hurry. In my estimation, the quality of service is well worth the wait.