What clients say about Tires Express Red Plus Auto Repair in Rockville (MD)
Excellent car service and customer service. The staff is very helpful when requesting service and keeping you updated while your car is being serviced. The lounge area is clean with great coffee.
I feel the labor charges are fair for the service required to do your car repair. Mr Jefferson is a honest person, so you feel confident in the decisions & cost to repair your vehicle
I’m a senior who has had a car since 16 years old and I’ve never experienced the welcoming, EXCELLENT customer service and reasonable pricing as I receive here. Always patient, polite and provide great work!!!!!!!
Excellent and fast service for tire valve replacements or flat tires at a very competitive price! The staff is friendly, quickly identifies tire issues, resolves them efficiently, and gets you back on the road for safe driving!
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Great customer service, fair prices, and the work was completed on time. The staff was professional and honest. Highly recommend this auto shop.
This place is incredibly trustworthy and reliable. When my tires kept losing air, they found three holes and patched it up for a very reasonable price. tires have never gone low on pressure ever since.
Recently when my dealership said I had bad ball joints and quoted me exorbitant fees to repair it, Tires Express found it was only was the sway bars and fixed it for a fair price. They also have a front of house staff that provides top notch communication and updates about your Car
Can't say enough good things about this business. Highly recommended!!
They provided excellent service. Explained the different prices and why the prices vary. Physically showed me why the prices for the used tires. They installed and disposed of old tire.
I didn't need service, just asked if it was time for me to rotate and balance my tires at 60,000 miles. The technician checked all tires and observed that they could go to 80,000 miles before that was needed. Impressed by his honesty. When I really need tires service, I will come here. Should have asked whether they do alignments.
They doing great job everyone from the staff is nice the job is guaranteed and the price is reasonable honestly l am happy white they job they do thanks guys
I’ve always had my oil change done at this auto shop, where I was previously charged $75. However, when I went in today, they informed me that the price for my car is $84 and that they had been charging me incorrectly. They also changed my tires but didn’t advise me to get the alignment until I was already at the payment stage and when I inquired about the alignment cost, they quoted me $130. Yet, they have a sign that says “the oil change with alignment is $129.99.” I pointed this out to them and explained that I should only be charged $55 for the alignment, not $130, since I had already gotten my oil change and even purchased the tires from them. The customer service representative then said I would be charged $60—$55 for the alignment and an additional $5 because of the oil change discount she gave me. I’m so glad I saw the sign and avoided the extra $70 they were trying to charge me.
Great shop. I recently moved to this area and these guys have been great to me. The head mechanic Casio is a great guy and the ladies in the office are great. Very good shop to do business with. 1000% recommend.
Dropped my car off to have four new tires put on great friendly staff, fair price and I got my car back in a reasonable time... Highly recommend Tires Express
I’m so happy I found this placed the people are here sooooo friendly and helpful! In addition to great service, their prices are amazing! I will be coming back again and referring my friends and family here! Thank you everyone!
I went very last minute to do my oil change, the lady at the front desk was super nice and did her best to take me in, also the mechanic guys very professional and got it done quickly, I always come for my oil changes here
I had 4 tires replaced for only $290 which is so affordable. Service is always fast. Wait time always less than 30 minutes from start to finish. Also I used to go to Jiffy Lube or Valvoline to get the oil change. My car uses synthetic oil and it would cost over $110 for the oil change at those places. This place only charges $75 for synthetic oil change. They also have promotions near the end of the months which gives discounts on oil change among other services. I am so glad I found this place. Highly recommend this place to anyone who wants affordable services on their cars.
I have been buying tires here for over 20 years. Recently they have really updated their repair service. Used it twice already and they are awesome and their prices are extremely fair. Check them out.
My battery unexpectedly died, and this shop was recommended by a friend. I arrived late in the day, and they still worked with me to help me get a new battery installed. They didn’t have the battery I needed and offered to order it, but when I said I couldn’t wait they allowed me to go to auto zone down the street to buy one and the they installed it for me. They also printed out the exact battery I needed to take to the store and make sure I got the right thing. They even said they someone would stay late if needed to help me. 12/10 recommend, they are wonderful, and I would definitely go to them again.
Super genuine, honest and professional staff and technicians.
Just recently, I’ve changed two sets of four high performance tires including alignment, as well as brake pads and rotors. They’ve done an excellent job and the price was super competitive. I'll be going back again for all my car repair!
Very impressed with the speed and efficiency of this shop.
I needed to replace a single tire with sidewall damage. They let me pick out a replacement tire that matched the tread wear of the other 3 tires and matched the price that I was willing to pay. They have high-end performance and economy options available. They let me watch the entire process from start to finish. I watched them remove the old tire, install the new tire, fill it to the correct PSI, balance the new tire, do a final water submerge check for air leaks, and finally mount the new tire. I was 3rd in line when I arrived and the wait time + tire change was a total of 43mins.
Everyone was very friendly, up front, and honest with pricing. If you are looking for used tires on a budget and want it done fast, this is 100% the place to visit.
Helpful in getting a tire quick. But don’t let these guys touch your wheels. Replaced all four tires and 3/4 of my rims are messed up. Wheel repair shop quoted $357 for the worst one, and $500 for the other two. So, no the discount in the price was NOT worth it.
I have been getting my car service here for the past two months. I have had my oil changed, break pads, and tires replaced. The service is wonderful. Rae is very helpful in the office. The price is very reasonable and so far my car is working beautifully. Not to mention the shop is 5 minutes from my residence.
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