Montrose Towing in
Rockville (MD)

last night, my car broke down on the side of the road, called roadside assistance. I was given Montrose Towing and specifically driver Eddy. he arrived within 40 minutes. he explained the way we’ll be getting my car to the next location and made it very painless and easy. Even stayed back to help me get my car properly situated because it would be immobile for a while. all in all, very great service and once again thank you very much to Eddy

Luis was simply amazing, he went above and beyond what normal towing services do and actually dug my car out of the snow. I didn’t have a shovel, but many towing companies require there to be no obstruction, but he got out with a shovel and chipped away at the snow until my car came free! It was really stuck! Amazing service, really proud to leave this review!

Jose went above and beyond working in my driveway in the snow. Great experience. Highly recommend!

Great and fast service. The tower was here on time and got me pulled out no problem. I had to get winched out my parking space because of the recent snow and he was able to do it with the limited space. So grateful! Highly recommend!

Luis was awesome. In the freezing cold he was lying in the snow and ice to hook up my car. Was a nice polite guy and was very respectful of my vehicle. Would hope I never needed his help again but if I did I would ask for him!

Geronimo was awesome! He came to my location in record time for roadside assistance. I initially thought I needed a tow but he jumped my battery and advised me to get a new one ASAP! I was back on the road again in less than 2 hours with a new battery 😊

Great service! Geronimo was great and was right on time and helpful!

Fantastic experience. Luis was very friendly, arrived on-time, and helped push my car out of the parking garage so he could tow it to my mechanic. I'd highly recommend them for anyone who's got car trouble.

The dispatcher was super helpful and called me several times to keep me updated. The driver came through serious snow and ice to get my vehicle out of the road and where I needed it. Grateful. Highly recommend.

The driver imparted his GODLY wisdom and experience when picking my car up to be towed to the repair shop. He saved the trip to the repair shop and money for a repair that I thought I needed. His initial diagnosis of the problem from the time of arrival, was that the truck was too low on gas for the temperature, and it needed gas for it to start. This diagnosis was after his jump start kit failed to start the car. He towed the truck to the gas station, where it was filled with gas, and the it started right up. His service was priceless, and one of the best I’ve experienced in my 33 years of driving. Thank you for your exceptional service. I didn’t get the driver’s name, but he’s from El Salvador.

I got my car towed by Montrose Towing and the service was excellent. They were on site within 35 minutes of my towing request (the quickest towing response time I’ve ever experienced), loaded my vehicle quickly and I was able to ride in the tow truck to the mechanics shop. Beyond the quick service, the service professional was very polite and kind which goes a long way during a stressful situation. I’ve had my fair share of towing experiences and this has been the smoothest one yet.

Luis did a phenomenal job in removing my car from a tight space. He even went out of way to attempt jump starting my SUV. No dents and impeccable customer service! I highly recommend Montrose Towing and Luis!

Driver was very professional and nice person. He loaded my vehicle carefully with no issues and drove it safely to my house. Unloading was equally careful. I am very pleased with the service he provided. Bravo!

I’d like to commend Luis for the excellent roadside assistance he provided us tonight. He was prompt, calm, and extremely professional throughout the entire process. Luis took the time to explain what he was doing, handled the situation efficiently, and clearly cared about our comfort and safety at every step. He made what could have been a stressful experience feel easy and reassuring. His courtesy and attention to detail really stood out, and he represents your company very well. I’d also like to recognise Andy, who assisted us over the phone. Although we didn’t meet him in person, he gave us a warm and reassuring welcome, was very helpful in coordinating everything, and made us feel well taken care of from the start. His professionalism and kindness set a great tone for the entire experience.

Service was fast, professional, courteous. Luis was friendly and capable. The other tow truck driver could not get my car into neutral but Luis from Montrose Towing had no issues. Great tow service. Highly recommend.

Excellent Service! It was fast efficient and very friendly. I need my battery charged to drive and start my car. I called my Roadside assistance and selected Montrose Towing. The gentleman "Luis" the tow operator was extremely helpful... and was open to answer any question I had. He made sure my car started and was drive able. Both the company and operator Luis were five stars and I highly recommend them.

LUIS is the driver, who picked my Corolla up today at 10:00 AM. He is excellent! He went Above and Beyond. Montrose Towing, you are lucky to have him in your team. Throughout the process he was professional, good listener, and very helpful. Before he arrived, I needed to move my SUV out of my drive way. However, due to a cold weather this morning and snowing last night, my SUV did not start. Luis jump started my SUV and moved it out. After he took my Corolla out of my garage, he would move my SUV back in my drive way, but again it didn't start. So, Luis jump started it for the 2nd time. I am very pleased with his service. If I ever need any towing, I will request Montrose Towing and Luis as the driver. I can't recommend them enough. Montrose Towing is the BEST! Thank you Luis and Montrose Towing!

My wife's car ended up with a flat, and we had a company come out from the dealership that ended up ruining the bolts on our car so they couldn't pull off the tire. They ended up leaving us alone at about 9:30 at night on a street we did not know. I called Montrose Towing, and they said they would be right out. They were correct; they came right out immediately. The driver of the tow truck was amazing. Super friendly, super efficient. His truck was clean, the equipment was all organized perfectly, so he was super fast with getting everything put on the car, which was quite a bit because we drive an all-wheel-drive VW. I'm not going to lie. He drove my car all the way to the dealership and efficiently dropped it off in a place where the dealership could find it in the morning, and it is currently getting fixed. We really highly recommend that you hire this company if you're ever in need.

Excellent communication, fast arrival! Luis was even trying to check it the issue could be solved without a tow. He got my Hummer out of a tight spot in no time! Very happy - would highly recommend!

It was so incredibly easy! I called and told them where my vehicle was and gave the dispatcher the address to where it needed to go. The driver called was really respectful filled me in on everything that was happening. Let me know his estimated arrival at the address I gave him it was completely seamless from beginning to end Would highly recommend!!!

The over all experience wasn’t too bad. The only fault I find is my insurance company choose this company at around 2:30 pm for a pick up at 6:00 pm. Enough time was given but my car wasn’t picked up and loaded ready to roll until 7:37 pm. The company had enough time to get someone to pick me up on time. The driver was great as far as driving 50 miles to Baltimore and getting to my house ten minutes after i arrived to set the place to drop my vehicle. Five stars to the driver. Three stars for dispatch!

The driver was fantastic, the best tow truck driver I have ever encountered. His excellent service earned him a 30.00 tip. Don’t forget to tip the people who go above and beyond, it’s not just about foodservice .

Really nice and helpful drivers and team. They called to keep me updated about the timing of when thw tow driver would arrive. When the driver arrived, he was super quick and so nice. He made sure I had a way to get home. They made a stressful evening better with their care and attention.

Roadside assistance from GEICO found Montrose towing when I got a flat tire on the way to my destination. Although it took an hour for help to arrive, and when it did, the gentleman was friendly and communicative as he changed my tire. Overall a good experience

Eddy is EXCELLENT, actually PERFECT. He went Above and Beyond in getting my car out of a Very tight underground garage, with a 6' 10" clearance. He is ABFAB ABSOLUTELY FABULOUS, the Great care, and Professionalism he takes with my vehicle is to the Level of an ART. And the Speed and Efficiency left me in Awe. I am very pleased, and if I ever need any towing, I will request Eddy and Montrose Towing, because no matter how bad your situation, they will get you out, and save your day and vehicle. I can't recommend them enough, especially Eddy, GREAT TEAM! Montrose Towing is the BEST.!!! Profoundly THANK YOU!

Thank you so much, Luis, for arriving right on time and being so easygoing and professional throughout the whole process. You made a stressful situation much easier to handle. I really appreciated your kindness, clear communication, and efficiency. Highly recommend this company—reliable service and great people!

Luis Arrived on time Called ahead of arrival to confirm Very respectful, professional, kind and helpful. Offered a jumpstart first and it worked. I was able to drive my car away. Very clean truck, meticulous almost on the outside. It was a sveltering June hot day and I smelled fresh cologne on the driver.