Superior Auto Service in
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Address:12298 Wilkins Ave, Rockville, MD, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:20852
Working Time and Location
What clients say about Superior Auto Service in Rockville (MD)
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Need an auto mechanic? Go to Superior Auto. Excellent service. Fast, competent and fair priced. Even a rewards program to get discounts on future repairs. Honest answers to your questions. No unnecessary repairs to pad the bottom line. I won't go anywhere else. Both my vehicles are running great including my 20 year old truck. I just hope Rob has no plans to retire any time soon.
Mar 10, 2026 -
My Son-in-Law took my car for battery replacement and break check and I am very pleased with the service you provided
Feb 25, 2026 -
Rob was great. We wanted a second opinion on work that was recommended to be done from another auto service shop. He didn’t charge for a diagnosis or for their time. Was a honest shop that we will gladly return to to maintain our 2013 Subaru.
Jan 18, 2026 -
Superior Auto Service has taken excellent care of my car. They were incredibly transparent about everything they were doing, explained my options clearly, and gave me every opportunity to walk away rather than pressuring me into a large service bill. We just moved to the area and are so glad we found this place. Highly recommend!
Jan 13, 2026 -
You can trust Superior Auto Service to do a thorough job of repairing your vehicle.
Nov 13, 2025 -
Superior Auto Repair is trustworthy and highly recommendable. I received good and professional service. Thank you for your excellent service.
Oct 15, 2025 -
Quote changed dramatically higher from telephone call to when car dropped off. These guys used to be honest,
Oct 14, 2025 -
Straightforward and Professional. Came in for a simple roll to the fenders and they took care of it right away. Did a pretty great job with the rear fenders.
Oct 10, 2025 -
Me and my family have been coming here for years. Great service and explanation of what they recommend and why. Feels good to support a local, small business, too and they are worth the price.
Sep 03, 2025 -
Been a customer here for years. Great service and good partner getting repairs prioritized. Phone and walk ins scheduling is easy. I have. Subaru and prefer the service at Superior Auto vs dealership.
Jul 14, 2025 -
Superior is the best. Rob gives excellent recommendations of what repairs are urgent and what can be put off, so we trust his opinion completely. 10/10 every time!
Jun 19, 2025 -
Towed the car here with AAA, without prior knowledge of the shop. They were fantastic, provided frequent updates on the car and did a great repair job. Would use them again.
Jun 12, 2025 -
I took my car to Superior Auto Service for the first time and i have to say their name makes total sense. Rob will tell you everything about your car, service that you may need in the future and service you need right away. They are very knowledgeable, friendly and most important very honest, plus their prices are very reasonable. I'm refering all my friends to them.
May 04, 2025 -
Superior Auto Service has my business for life — they are kind and accommodating, and will do anything to ensure that you receive the best service and the best experience. I highly recommend!
Apr 14, 2025 -
Excellent service! I’ve been bringing my vehicle to Superior since moving to Rockville last year, with no recommendation given to me and it’s been a great experience every time working with Rob and his team.
Mar 31, 2025 -
I’ve been taking my car to this mechanic for a while now, and I couldn’t be more satisfied with the service. They’re always honest, straightforward, and genuinely care about my car’s well-being. Every time I leave, I know the job has been done right. Highly recommend if you’re looking for a reliable and trustworthy mechanic!
Mar 27, 2025 -
Rob was a dream to work with as a single woman. He explained everything in detail and offered great advice. He was very kind and patient with me during a tough time. Finding out your engine is locked is very stressful and he made the process stress free. I will for sure be going back with my other vehicles in the future.
Jan 29, 2025 -
This was my first time bringing my car into Superior Auto Service Andy overall experience was great! Rob communicated the issue and costs with transparency and Bob dropped me off and picked me up at work to accommodate my inconvenience.
Jan 27, 2025 -
Bob K & Bob B- both wonderful. They let me get my car towed there and put in garage when the shop was closed. They were able to quickly remedy the issue so that I could get back home to NC. Very reasonable prices. Customer service is top notch. Thank you!
Jan 02, 2025 -
It is a great team at Superior Auto Service. From front desk to the repair work completed, they are knowledgeable professionals. I always feel confident in their expertise when having them do repairs to my vehicle.
Jan 01, 2025 -
Rob is fantastic! I called with a few questions before bringing my car in for service, and he was incredibly patient, taking the time to answer everything before, during, and after the service. By the end, I felt so much more informed about my car. They performed a thorough inspection, sent over pictures to show what needed repairs, and never pressured me to get additional work done right away. Superior is hands down the best place I’ve ever taken my vehicle, and I’ll definitely bring my other car here when it’s time for service!
Dec 12, 2024 -
I brought my 227,000 mi Subaru in for service to address a low idle. I also wanted an overall check before winter set in, knowing I needed various fluids changed. Upon receiving the car back, the car now runs beautifully, with the idle vastly improved. The BG transmission flush and fill brought the transmission back to life! I also had the radiator flushed including a new cap, because mine was broken and not holding pressure. This pressure, appropriately 13 psi, apparently caused a hose to fail within a few hours, causing the loss of coolant, hence requiring a return to the shop. They only charged me half the labor to replace the lower hoses, as well as some other brittle and failing plastic/rubber seals, etc. They said that I had an unexpected situation, given all the work they had done to set me up with a car which should have been fine when they gave it back to me the first time. Half the labor charge was a good faith gesture on their part for my inconvenience! They were under no obligation to do that. This shop has repaired my car better than even the dealer. I wholeheartedly recommend Superior Auto Service.
Dec 02, 2024 -
Superior Auto replaced my engine mounts because there were a lot of vibrations and my cats hated riding in my car. Now one of them doesn’t mind at all and the other is mostly fine with it. I firmly believe that they cried the entire 2 1/2 hour journey when I moved because they knew my car didn’t feel right. It’s so smooth and quiet now!
Nov 07, 2024 -
I have been taking our cars to Superior for a long time, decades at this point. Trust them completely to identify and fix what needs to be fixed. They communicate with me clearly what needs to be done, and the paperwork they give me when returning the car clearly details everything for my records. I highly recommend Superior to anyone looking for a good reliable "car place".
Sep 09, 2024 -
This is a very reliable auto service business. Rob and Bob have been highly professional, take the time to explain all recommended services, and will be honest as to whether some services can wait until the next visit. They also stand by their work, although I’ve never had a complaint about the quality of work. They aren’t the cheapest in town but my feelings is that you get what you pay for. Recently I had an experience where they wanted to keep my car a few days while waiting for some tires to come in. I needed the car and as a result want scheduled until the following week which bothered me. When I expressed my displeasure Rob was non-defensive, did a mea culpa and got me scheduled asap. That brought me back when I was ready to leave. My experience is that businesses rarely accept responsibility for things that go wrong. They impressed me and I remain a loyal and very satisfied customer.
Aug 24, 2024 -
I needed a certified emissions repair facility to replace my catalytic converter and exhaust assembly on my 2001 Toyota Camry. I negotiated the repairs with owner mechanic Bob and he was extremely friendly and honest. The repairs where completed perfectly at a very fair price for both labor and parts, without any headaches. I inspected the repairs afterward and everything looked beautifully done. It’s been a week since the repairs and the engine codes for the previously problematic car parts have not come back and my car is running smoothly without issue. I have made Superior Auto Service my mechanic of choice going forward and I plan to get all my regular maintenance done here in the future including tire changes, spark plug replacement, and transmission service. They even have a rewards program that offers discounts, which I have signed up for.
May 24, 2024 -
I drove a 21 yr old BMW and trust Superior to always be honest about what my car needs and cost of repairs. At my most recent visit, my car needed a lot of care. Rob kept me updated on everything. When I picked up my car, it drove beautifully. Superior once again did a great job!
Apr 18, 2024 -
I appreciate how thorough they are. They were true to their word and professional. My only apprehension is having to schedule such an early morning appointment to get my car fixed the same day. I'm new to the area. Where I came from before I can set a 10:00 appointment and still be out with a fixed car that same day no problem.
Mar 25, 2024 -
Superior Auto Service stands by their name: superior!! I had to drop my car off last minute without an appointment due to an odd noise and wheel shake and they were able to take it in and look at it. I told them about other issues I was having on top of that, they were able to diagnose everything and Rob clearly explained every problem they found. We discussed what would be the best options to repair first based on my budget, and Rob was understanding and agreed with my choices. Other shops have pressured me to do things, like they were going to keep my car hostage if I didn’t, but I did not feel that way here at all. I felt they were honest and very knowledgeable! All repairs were performed within a very reasonable time, I was able to get my car back in 2 days when I for sure thought it would take longer! They kept me in the loop with everything going on. Highly recommend this place! It will now be my go to shop for any future car issues. Thanks again guys!! Keep up the amazing work!! It does not go unnoticed!
Jan 26, 2024 -
I have used Superior Auto Service for several years. It is not only reliable, courteous, and prompt, but also honest. It makes suggestions about service for your car, and tells you what is needed immediately and what can be postponed. My car always performs better after it is serviced. Highly recommended.
Jul 05, 2023
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Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked