Gili's Automotive in
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Address:12410 Washington Ave, Rockville, MD, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:20852
Working Time and Location
What clients say about Gili's Automotive in Rockville (MD)
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I needed to get a Maryland inspection for my new used car. Gili’s did it quickly and thoroughly. In fact, they failed the vehicle the first time around due to excessive tinting on the rear window. But they recommended a shop nearby where I could get the tinting removed. I did so and returned to Gili’s that same day, and they quickly changed the fail to a pass. Rapid, friendly, and competent service. I recommend the shop.
Feb 27, 2026 -
They were very informative about my repair telling me what stage my cars at and keeping updated very appreciated 😁👍
Feb 25, 2026 -
Gili's Automotive is trustworthy and convenient. Drop box was helpful to coordinate drop off & pick up with my wife as we both have busy schedules. Technician are experienced and detailed. Mike at front desk was super patient with my questions and turnaround was quick. Its also a great place for inspection if you want something fast.
Feb 17, 2026 -
I had a fantastic experience at Gili’s Automotive in Rockville. The team was incredibly friendly from the moment I walked in, and they made the whole process smooth and stress-free. The oil change was done quickly, but without cutting corners-you can tell they take pride in their work. In fact, my car feels better to drive now than before I took it in. It’s rare to find a shop that combines great customer service, efficiency, and high-quality work so well. Highly recommend!
Feb 12, 2026 -
Quick service, clean comfortable waiting area. Mike was so helpful looking up a problem I had with with CarPlay
Jan 29, 2026 -
Such a great experience.. and nice people they even let me drive a tractor ! Stan and Sally are the best at customer service . Will definitely be coming back!
Dec 30, 2025 -
Great work, by honest mechanics. Assisted me in getting my 2004 Jeep Inspected and ship shapee.shaped. Passed and am back on the road. Handicap friendly, and great customer service.
Dec 06, 2025 -
Gili's Auto did a great job on my car. Will come to them again for future service and repairs.
Nov 24, 2025 -
Fair price, professional service. I've been here twice and will come again if I need to. Love it! Thank you Gili!
Nov 12, 2025 -
Staff are really nice and won’t try to upsell you on unneeded items or services. I’ve found them to be very honest and welcoming. They also have a nice little waiting area if you need to wait there for your car. I’ve been here several times over the last couple of years. Would recommend.
Nov 04, 2025 -
Had my new Can Am Ryker Rally trike/motorcycle State inspected with ease. Highly recommend this place, the owner of the establishment road tested my bike, nice man and his counter guy were all professional.
Nov 03, 2025 -
Took my (new to me) Suzuki here for a state motorcycle inspection. Mr. Giro was very thorough and extremely helpful with troubleshooting an issue. Passed. Thanks again!
Sep 21, 2025 -
Got hitch receiver (from eTrailers) installed on my 2024 Jeep Grand Cherokee 4xe, experienced a great customer communication, the work completed timely, with a high quality (hitch receiver fully concealed within the bumper) and full functionally.
Sep 04, 2025 -
I had my car serviced at Gili’s Auto and the experience was outstanding. The staff delivered high-quality work and treated me with genuine care from start to finish. They worked efficiently, respected my time, and got the repairs done right the first time. Everything was explained clearly, so I always knew what was happening.
Aug 17, 2025 -
Gili's is THE VERY BEST auto repair shop, PERIOD! They keep my 2004 Ford Taurus station wagon running it is a new car. Gili, Mike and everyone there are great. And so honest and fair. I have lived in Bethesda most of my 78 years. They are the best.
Jul 18, 2025 -
Came with a 2008 c300 for an inspection. When it was done the right side of the front bumper was detached and tried to charge me to fix it when it was not detached at all prior to the inspection. Then they try to charge me for stabilizer links which were also fine. However I now have to pay for the bumper to get reattached due to their carelessness. They probably tried to scam me seeing the Mercedes since I’m young b/c last time I brought a Honda Civic and they did the inspection fine.
Jul 11, 2025 -
My wife and I sought out Gili because of a very bad experience we had with our former garage and auto repair shop. We were under duress because we had to drive a car to Chicago and leave it for our youngest son, who will be doing a two and a half month summer internship in Chicago. Gili was simply magnificent, trustworthy and personable. We received clear explanations and an estimated cost after a preliminary evaluation; the final bill was below the estimated cost. The workmanship and professionalism were outstanding, consistent with all prior reviews and personal references we sought out. Importantly, while waiting, I experienced the friendship and warmth of Gili’s dedicated staff! Stephen I. Deutsch CAPTAIN (retired), Medical Corps, United States Navy
Jun 19, 2025 -
I had my daughter’s car serviced at Gili’s Automotive, and I couldn’t be more impressed. The shop was exceptionally clean, which immediately gave me confidence in their professionalism. The service was superb from start to finish—thorough, timely, and delivered with care. It’s clear they take pride in their work and genuinely value their customers. Highly recommend Gili’s for anyone looking for reliable, high-quality auto service!
May 05, 2025 -
I was referred to the shop by a friend of the owners. The front desk staff was extremely organized and quick to get me in to have my air conditioning compressor unit replaced. Being unfamiliar with automotive mechanic service of myself, I felt that they answered all my questions and Were very helpful to schedule me in the day I called. Highly recommend The shop to anyone, especially women that may be nervous about being oversold for unnecessary services. I will definitely be back for any future needs.
May 05, 2025 -
Professional, honest and fast! Staff was courteous and explained everything to me. Was able to take care of a problem that another shop told me I would have to go to a body shop for in less than a hour. Will be going to Gili's for all my automotive needs!
Apr 29, 2025 -
Gili’s automotive did a stupendous job repairing my car. They meticulously checked every part of my engine foregoing no detail, keeping me abreast of the work, expertly advising me along the way. Not surprisingly, my car, 150,000 miles now runs like new. Thank you Team Gili! John W.
Apr 28, 2025 -
I always have a great experience at Gili’s. They are thorough and have been able to repair issues that other shops have not been able to properly diagnose. I consider my money well spent as my car is reliably running again.
Apr 24, 2025 -
I love this people very much professional I have sent my cousin to them they taker of her car she become a new customer and very very happy. Gilli and Mike and technicians are very nice 👌 people. Where price and personality comes together ❤️ .
Apr 18, 2025 -
I’ve been coming here for more than twenty years and they have never disappointed me yet. I have repaired during that time several Japanese and European cars. And they have always been very honest, dependable and transparent. Presently I own a BMW, a Mercedes, and a Porsche. I trust Gili’s for various repairs. Recently I had to replace the clutch on my Porsche and the price was very reasonable and they finished job on time as they promised. I would recommend them to my friends.
Mar 25, 2025 -
I got my car inspection done at Gilli's Automotive. The office has a professional personel that greeted me and made checking in easy. The office is clean and comfortable and the job was finished in less than an hour. It is easy to see they have a great team that works efficiently.
Mar 17, 2025 -
I’ve always had a great experience at Gili’s. The staff was professional, friendly, and honest about the repairs my car needed. They diagnosed the issue quickly and got me back on the road in no time. I highly recommend them for anyone looking for reliable and trustworthy auto repair. I’ll definitely be coming back for future maintenance!
Feb 18, 2025 -
I walked in, intentionally impressed with the atmosphere of this small business. I went to many locations to schedule a very last-minute Maryland State Inspection for my the and titles. I was met with professionalism and integrity which is rare to find in this industry. If you have trouble finding it like I did just give them a call!
Aug 02, 2024 -
AVOID GILI'S!!! I used this shop for a pre-purchase state inspection and they failed to notice that the entire parking brake assembly was missing. The e-brake inspection is a two part test, so obviously they cut corners, did not perform either test, and passed it anyways. They also did a faulty repair on the power steering lines which now fails inspection. I am left paying $3,000 additional to fix these issues. Tell your friends this place is not trustworthy.
Apr 08, 2024 -
I am new to Maryland and went to Gili’s Automotive to have the state inspection done. Everyone there was so incredibly kind and helpful. I will 100% be going back to Gili’s and would definitely recommend to my friends and family. The services were very reasonably priced and the staff walked me through everything that they were doing. 5-star experience! Thank you!
Dec 08, 2022 -
I've been using Gili's for over 15 years now, and have nothing but good things to say about this place! Starting with the mechanics (Erica to mention one) to Mike at the front desk to Gili, this place is professional, highly knowledgeable, honest and never cuts corners. I've been bringing my personal vehicles here, friends and family and also my company vehicles. If you are looking for an honest and uncompromising place to take care of your baby from mechanical issues to full body-work restoration, then this is the best place in the area - for sure!
Mar 16, 2021
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Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked