What clients say about Riverside Nissan in Riverside Grove (CA)
Buying a car can be time consuming and stressful but my experience on buying my car here has been a great experience. Tyler, Tom and Majd were all so pleasant, knowledgeable and provided stellar service! I will be back here on my next car purchase! Keep up the phenomenal service Tyler, Tom and Majd - it was great to work with you on my new purchase!
You'd figure they would know how to work on Nissan vehicles. After 2 years of consistent visits with both routine maintenance to much bigger problems, the quality of the work went drastically went down and the prices have gone up. Apparently "warranties" is a forgotten word amongst this dealership. Again after 2 years of being a sponsor to their auto shop, almost 90 percent of that time the check engine light has been on with no clue, attention, or concern to make customers a priority. Folks you'll never believe this, stick to YouTube education, it might just fix your Nissan correctly.
I drove out with a brand new car the sales Manger had such a positive and was very confident that I was going to get approved even with my credit not being great. Thank you Z for helping me and to all the team. They also blessed me with washing and shining and a full tank of fast. RIVERSIDE NISSAN ROCKS.MY EXPERIENCE WAS AND AWSOME ONE. Thank you Z. I would recommend this dealership to anyone.
I had an outstanding experience working with Moises and Zayid. After visiting four other dealerships that told me what I wanted wasn’t possible, they not only made it happen but exceeded my expectations. They got me into a better car than I thought I could afford and lowered my monthly payment at the same time. The entire process was smooth, honest, and stress-free. Their knowledge, persistence, and commitment to helping me truly stood out. I highly recommend them to anyone looking for people who will go the extra mile to make the deal work in your favor.
Had an easy and comfortable experience at Riverside Nissan. I felt respected and heard in what I actually wanted in a car. I'm satisfied with my new car and hope to have it for 10 years or more like my last nissan. Thanks again Moises, Tyler and Luis for taking care of me!
Service was as expected. Very nice . Did my truck service in a very timely matter. I like this place alot. I will definitely use there services again and again .
I've been coming to Riverside Nissan for a few years now to get my car serviced. All of their staff are kind and respectful. They have proactively informed me of deals and promotions that have made certain trips a bit cheaper and I appreciate that! I will continue to bring my vehicle here for repairs.
The Nissan dealer had fast and responsive service. We called in with questions, and they had immediate answers. The salesman Carl had the car we were interested in pulled up and ready to go when we arrived. He was chatty and personable. Every concern we had, he responded to promptly.
I’ve been bringing my 2011 Nissan Frontier to Riverside Nissanfor service for nearly four years now, and I can confidently say that I am thoroughly impressed every single time.
I primarily work with two service advisors, Esteban and Marcos, who both demonstrate exceptional knowledge about the vehicles that come into the shop. Their promptness in communication and ability to get things done in a timely manner make the entire experience smooth and hassle-free. I appreciate that whenever I call, I can easily book an appointment at a time that works for me, and the work is consistently completed within a reasonable timeframe.
While I’ve noticed a slight increase in prices over the years, I understand that this is a reflection of the quality service provided by Nissan-certified technicians. I am willing to invest in that level of expertise, especially given the reliable results I receive.
Additionally, my interactions with the parts department have been equally positive. They are quick to assist and offer fair pricing on OEM parts, which is a significant plus when it comes to maintaining my truck.
Overall, Riverside Nissan continues to do an excellent job, and I look forward to many more years of service.
From Chris the sales man to the manager to your amazing Finance Manager I just can’t remember her name everyone was kind professional helpful and respectful. I was in a pickle and needed a car urgently and walked out with a better can than what I was expecting. Thank you for everything
We purchased a car in December and we had a great experience. I am not a fan of going to the dealer and going back and forth. When I looked online it was recommended to ask for internet sales.
I ended up filling out an inquiry form and I received a call back to set up an appointment. A little while later Tyler called and introduced himself and he said he would be helping us, he was from internet.
It was a seamless experience. He was patient and did not push or ask all the mundane questions. We would totally go back and recommend Riverside Nissan.
I highly recommend anyone looking to buy a car at this Nissan dealership to work with Kai. He was extremely helpful, professional, and genuinely went the extra mile to make sure everything went smoothly. His customer service alone deserves 5 stars.
Unfortunately, the reason I did not give the dealership a full 5-star rating is due to my experience with the general manager, Thomas Levin. I found his behavior to be very unprofessional , his tone was aggressive, rude, and unnecessary, which took away from what was otherwise a positive experience. I truly hope Nissan replaces him ASAP cause he’s taking away the sales from the sales team.
Kai was outstanding, but management’s attitude made a big difference in my overall impression.
Marcos was great. He took care of the recall and helped get a couple other issues identified and fixed in a timely manner. Very happy with the service and would definitely use this dealership again.
Highly recommend. Ask for Philipe! Got the exact car/trim that I wanted without any back and forth. Didn’t take all day, respected my time plus stayed within my budget. Sales Rep was great, listened to exactly what I needed and delivered my dream car! Thanks Riverside Nissan!
i was able to purchase my new 2025 Nissan Sentra SV thanks to Felipe Roman! he helped me pick out the best model for me and has great communication skills!
Riverside Nissan had excellent customer service! Shout-out to Oscar for his concerns regarding the maintenance of my car.
Looking forward to great professional relationship in the future. ☺️
Great service provided helped me out tremendously and made things very comfortable for me and my family. We were in a car the same day with pick up or delivery options available. Couldn’t have asked for a better sells rep.
I got the vehicle thru Autoland who got it from Riverside Nissan. You expedited a vehicle with most of my requests. The Autoland representative said you were fantastic and my family does love the vehicle. Thanks
Hands down I love Tyler. He was such a great person. Great customer service. He was the best. I appreciate him and on everything on helping me pick out a car and encouraging me into all of that. Thank you so much.
Moises was a great salesman that is easy to get along with. The finance process was super easy, was probably there for 10 minutes could’ve been less but their was a mistake with my name so we had to do the paperwork all over again
Service is always amazing when I bring my Toyota in for service. They’re are thorough and do an amazing job and always update me on what may be needed for my car whether is small or major. Esteban and Oscar always greet me with a warm welcome.
Riverside Nissan
I called Riverside Nissan and spoke with Marcos. I gave him the details on my Nissan Pathfinder, which I've had since I bought it, and he told me to bring it in — that they'd take care of me. I dropped it off Friday morning, and by 3 PM the same day, it was done. The A/C was blowing cold again!
From drop-off to pick-up, there was clear communication. Even when we weren't speaking directly, the app they use to track the progress was very helpful and kept me updated throughout.
I'm a very happy customer — thank you to Marcos and the team at Riverside Nissan!
Riverside Nissan is an amazing dealership to work with. My wife and I were looking for a second car and were interested in the 23 Rogue that was available. Tyler Alvarez worked with us via e-mail and responded to all e-mails within minutes. We were able to negotiate a great price and also added GAP and an extended warranty. We were in and out within 2 hours. I would recommend this dealer and specifically Tyler to my family and friends! You won’t be disappointed with Riverside Nissan!
Purchased a vehicle from Tyler and Thomas and it was very pleasant experience. If you are in the market for a Nissan I would highly recommend going to see Tyler. Thank you very much for everything Tyler and Thomas!
-The Cortez Family
It was a smooth and easy process. Luis was such a great help. He got me what I was looking for. He was really patient with me and my family. He treated us with kindness. I'm beyond thankful for my purchased.
This was my first visit to Riverside Nissan. I was looking at mid size pickup trucks and Liz showed me several Frontier trucks. I have to say that she was very friendly and patient with me while I tested all the features to make sure it was exactly what I wanted. In the end, I decided on a pre-owned Frontier Pro-X and Liz and Cesar worked with us to get a good deal. I am very happy with how my family was treated and with the truck. I will definitely be back the next time I am looking for a vehicle.
Thank you Riverside Nissan, Jay C is guy you wanna see he has great customer service, listened to what I wanted and made it happed. Wasn’t there long everything went smoothly. Got rid of my 2018 Chevy Malibu, I am happy with my Brand New Nissan Altima SR, Go to Riverside Nissan!!!
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