Great place for hot rods & new car's. If they can make hot rodders happy they can take care of new cars. Clean amazing work. Super happy. My truck sounds amazing!!
Great work, very fair prices, and great customer service. I got to work with Don with getting my corvette exhaust swapped and couldn’t have asked for a better experience. Definitely coming back for more work.
Well I won't be coming back. Jerl's has gone down hill. Bummer because I've been using them for years but recently I bought some specific breaks that I wanted installed on my truck but I had to return them because they said they could not warranty them if I provided the breaks, but they could get the brakes I wanted from "their" vendor. Didn't know that "their" vendor was going to cost me 135% more than what I bought the brakes for. That's a bit much, even for an up-charge which I totally get, you gotta make money but that's just straight robbing someone. And then on top of that, they tried to get me to replace my rotors when I knew they were still good and just needed to be turned. And so after denying having them replaced, I get a call a few hours later and magically, one of my calipers is broken. Yeah, nothing was mentioned about it when the brakes were taken apart and then It was magically stripped on one side only. Now, as I left, I see a garage full of kids playing mechanics, it really makes me wonder how that would have gotten stripped out. This whole situation stinks and I feel like this was a totally cash grab or a cover up for their mistake. Sucks because I use to recommend them to everyone but now I'll be doing the opposite.
Took my truck in for an alignment. They were fast, honest and absolutely loved my truck. Got lots of comments on the build. Very friendly management, and employees. Highly recommend to use them for alignments and any other mechanical needs.
I have been a customer with Jerl’s muffler since the magnolia location when Jerl was still alive. At the new location on Indiana when Brian was running it in 2014 customer service was excellent! Fast forward to 2025 with the new ownership, I came to Jerl’s muffler 4-19-2025 to have a flow master 40 series with the black Crome quad tip exhaust installed on my brand new 2025 GMC Sierra 1500 Denali. Arrived and was told they don’t have one in stock, after I called to confirm. I drove all the way back to Fontana where I live 25 miles away from Jerl’s muffler. I came back the next weekend 4-26-2025 Per the manager to have the work done. They installed the flow masters, and when they started up my vehicle, the check engine light came on after they told me it wouldn’t happen. They cleared the code and I was on my way. The next time I started my vehicle, the check engine light came on with an admissions code. I called a spoke with another manager named Don, he said bring it back in for the third time. I brought it back and they said they forgot to install the valve that controls the normal sport or off road that was the problem. So they proceeded to search around their property for 30 minutes, looking for this valve that they never found. After watching them search for this for a while, I told them I kept the old muffler. They said it was attached to the old muffler. Can I go back home and bring the muffler back and they can fix it, this is my fourth trip now I’m up to 100 miles going back and forth. When I come back on 5-3-2025 8:00am The manager, I can’t remember his name, but he has an Australian accent and his son‘s name is Josh. I do remember that. He never spoke to me or apologized for the inconvenience and going back-and-forth his employees that did the work apologize profusely, but management treated me like I was a problem. They reinstalled the valve cleared the check engine light code and I was on my way. I’m going down to 91 freeway and get to 14th St. for people that are familiar with the area and the check engine light comes on again. I turned around and go back and the Australian manager sorry to refer to him as that, but I don’t remember his name never came over to apologize or help me, even his employees were saying how rude that was and that he had something going on in his life, hell who doesn’t have something going on in their life. It took them a hour and 30 minutes trying to clear this code they finally cleared it and I asked the manager if it comes on again then what, I’m tired of going back-and-forth I’m gonna take it to the dealership and you’re gonna pay for the recalibration of my computer or buy a new stock exhaust system. He said absolutely not. I need you to bring it in again Monday 5-5-2025 so Don the other Manager that is supposed to be a computer specialist at their business can diagnose it. Now Don was there when I brought the vehicle in the second time so why should I feel confident in any of those managers, customer service skills or work that they do at Jerl‘s muffler. To make a long story short, it was a horrible experience and now I’m stuck with a brand new truck with less than 300 miles on it that keeps popping up the check engine light with an emissions code. I would never write a review and slander someone’s good name or business just because someone made me mad, but this new management is so far removed from the way Jerl ran the business. I suggest not going to them, especially if you have black or brown skin because they treated me like I didn’t matter. Shame on you Jerl’s muffler and I hope the MOST HIGH deals with the two rude managers. You’re doing business in our community and you’re not gonna get away with treating people of color like they don’t matter. I’m gonna go on all forms of communication and tell them how you did me.
The Chevrolet dealership said they were catalytic converters backordered, and I would not be able to get an answer as to when, but they were willing to give me a When the parts came in. They couldn’t give me a time or an expectation so I started looking around Discovered CARB compliant Catalytic converters are difficult to obtain and ridiculous in cost. Thank you (D) California legislation. Regardless I was able to get in contact with Jerl’s from a friend. Josh Asked me to bring the vehicle in. They evaluated the vehicle and after a discussion I opted to replace all three as I didn’t want a repeat problem. These heroes were able to obtain and replace all three catalytic converters the same day. Truly amazing and impressed with this company and the employees. Thank you guys. You were all supermen.
Been coming here ever since Menno the owner bought the place. Never been disappointed, even when there are issues or misunderstandings they’ll work with you to find a fair solution. Remember people are human, no one’s perfect. It’s hard for these small businesses to keep good techs but Menno and Don will always make sure your taken care of.
Perfect place to get fast and precise work done for your vehicle. I took my Toyota Celica here for repairs to the exhaust and in no time they corrected the issue including went a step further to correct the supports as to my desire. Thank you again for the professionalism and amazing work.
In the last 20 years that I have been coming here, I have never had problems with the quality of their work. The work gets done in a reasonable amount of time for a fair price.
Went here to get just my pads done and they kept making noises after. I went back to Jerl twice and they said nothing was wrong and sometimes they make noises. Said I could either deal with it or buy new brakes. Went to the dealer for a service, and they sent me a 10 minute video detailing how they resurfaced my rotors unevenly, used pads not rated for the car which they installed backwards, causing them to dig grooves into my rotors and also warp everything because they heated up too much. The entire front and rear brakes had to be replaced.
They forgot to bolt down my calipers when they changed the pads. It’s only four bolts and they missed it lol. The pads fell off when I was on the freeway, and it took me the rest of the day to get my car back home. They were closed the next day so I had to rent a car. They admitted fault, but refused to reimburse me for my rental. They gave me an oil change without my permission and said It’s worth Almost $300 so we should be even. My roommate took his car around the same time, and when he went to the dealer, they said they used the wrong pads in the front, and in the back they put them on backwards The shop has always been really great. Only one I go to really. I did a little research and found out they were bought by someone else a few years ago. It’s not the same shop.. Beware Of this shady business
I received a quote from a young man on Wednesday night, for a simple muffler cap. I went back Thursday at opening time and the price had miraculously doubled, according to a different man. Say no more. I can deal with ANYTHING besides dishonesty. ✌🏾👎🏾
Wow! What a bunch of great guys! They were so friendly and I couldnt believe the bill, twice as less then I thought it would be. These are real people who actually care about taking care of you. I am so happy I found my "forever" brake guys. I have had my car looked at three times and they never fixed the problem. I am happy to say it is fixed and my experience is one of the best I have ever had. Thank goodness there are decent human beings still out there.
A friend of mine recommended this place and they were awesome. Reasonably priced, extremely honest, and they helped me sample a couple sound options before I chose to make sure I would be happy. They also told me what to avoid. Definitely recommend! Great work
I've come here several times over the past few years, and never for a muffler. Family friendly business that treats you like family as well. Trust me, they will take care of you. I appreciate the people here and all the work they've done on my car. Thank you guys
On May 24th 2019 I spent over $1,100 on my catalytic converters on my Ford E-150 having two deleted + 2 replaced. I called the shop yesterday before going in today and asked if the to do an inspection and they said they could. I asked if I needed any money and they said I would only need to pay after they did the inspection if I needed any work done. At 8 in the morning this morning I pulled in just to be told I needed to Shell out some money before they would do an inspection. I paid over $1,100 for the work to be done less than two years ago I don't understand why they will not inspect their work why they insist on charging me even more money.
The people there are very friendly. My issue with this place is that they didn’t do their work properly and almost cost me my life. I am recently new to Cali so i didn’t know much about this family own business. I would not recommend going there. I needed up having to pay more money at my actual dealership because they failed to tighten and properly place all four of my wheels on its torque. Luckily when I and no one else was injured on the highway when one of my tires rolled away.
This place is dishonest and here’s my experience.
First, I had alignment done at this place on 7/17 because I just changed rack and pinion (power steering). I also told the staff who remain nameless here that my air bag light is on after I putted the new rack and pinion. So maybe they can check that out as well. So when I pick up my car he said it probably because of the seat or seat belts that caused it. I was questioning him the air bag lights on maybe had something to do with the new rack and pinion I installed. His answer was he’s being fixing cars for 30 years and his answer was based on the scanner. The air bag light is on doesn’t relate to the rack and pinion. I was having doubt with his words so I did research on my own turns out it was the clock spring broken caused the airbag light on. It is directly related to when I was installing the rack and pinion. So I purchased a new aftermarket clock spring on eBay for $30 put it on and problem was solved. I don’t know if he gave me the False advice because so I can pay them more to get my car fixed or he didn’t know what’s wrong with it just trynna get rid of me but I DO NOT TRUST THIS PLACE anymore. I guess this is why people have trust issues getting their car fixed at the mechanic shop. Imagine people who are not like me just believe what the staff said and waste more money on their car with little problems.
Second, the day I got my car back for alignment took about at least 3,4 hours which was not 1-2 hrs that they estimated how long it will take for them to get done with my car. Which is understandable to me because things might get busy at the shop. But they called me last minute said either I come to the shop rn (right before they close) or I will have to come get my car tmr. They did not apologize or anything.
I hope people are more aware of this kinda of situations and find honest mechanic shops you are trust.
This is place is the most honest mechanic shop you will find in Riverside. I had my car for an issue and they could of charged me and arm and leg to fix it. They told me that was not to my advantage to take the whole motor apart for one sensor. It would cost way to much for a simple sensor. I can live with the sensor being on. Thanks for not assuming I wanted to pay all that money.
I've been here to install a few parts on my car and the customer service is amazing. They are very knowledgeable and I've been satisfied with all of their work.
The Guys at Jerl's Muffler are The BEST MUFFLER SHOP in RIVERSIDE HANDS DOWN !!!
WHY ??
I have a LEXUS LS400 with 2 cats near the Front Manifold that needed to Replaced and they Only Charged me $100.00 to Install with a Short Notice, while Every Other Muffler Shop in Riverside Charged/ Quoted OVER $200.00.
AND they Did It in Under an HOUR every other Shop said It would take 4 hours.
LOOK NO Further GO TO JERLS !!!
I went yesterday to get exhaust welded and at first seemed to be vary helpful and polite i told them I just wanted a certain spot welded on my exhaust and they tried to get me to redo my whole exhaust and when i told them that is not what I wanted they refused rudely to do any of the work worst and most unprofessional place i have ever been to they acted as if i asked them to do it for free. There excuse was that if they did it it wouldn't last my very next place I went to did do it and did a wonderful job i would never go back to this place and would not recommend it to my enemy. Very sad and ended up going to another shop thst only charged me $45 to do same thing they tried to charge me $100 and they did excellent work
I purchased a 1973 Z-28 Camaro from Ohio and had it shipped to me in California. Not my best deal. The exhaust system was completely sub-par and actually dangerous because of all the exhaust leaks. The workmanship looked like it was done bay a three year old. The whole exhaust was touching the bottom of the car with so many bends it looked like a winding road. I decided to have the old system pulled out and replaced. Jerl's jumped on the project and made a completely custom built exhaust system and was able to save my existing mufflers. They installed custom heavy duty flanges and positioned the mufflers in the correct spot and routed the pipes with the minimum of bends. The turn down pipes were chromed and period correct for a nice look. The system now looks and sounds great thanks to the Old school craftsmanship that makes Jerl's the go to place for any exhaust problems. If the brake side of the business is as good as the exhaust side of the business, I an sure it is, I will be taking all my cars to Jerl's for brakes also. Thanks to Jerl's my faith in finding quality workmanship has bee restored.
I had been hearing a squeaking sound for a while whenever I braked. Turns out there was a little piece of metal and the pads were fine. They took off the pads cleaned them up and resurfaced the rotors in under an hour. Great customer service. They made me feel like family and did not try to upsell me. An honest business I will definitely be back :)
Awseme service. Drove around for 2hrs looking for a shop to remove my factory cat back muffler in one piece, corona, norco and riverside. Everybody told me it was impossible because my truck was lowered. Nobody even bothered to even take a look at it before jumping into conclusions. Jerls technician right away put the truck on the hoist and got it done 30min later, 1 piece. I was able to install my magnaflow cat back exhaust. Jerl's gained one happy customer today. I will drive 10 miles and pass a lot of muffler shops to give my business to jerls. Thank you.
I am very upset about my visit here. I don't make a lot of money so 80 dollars for nothing is a big hit. I brought my car here because my brakes are making a loud buzzing sound when I brake. The guys at Jerls said no problem we'll bleed the brakes and you'll be good to go. I replied that's it? And it's a "guarantee fix?"
They said yup guarantee fix, it will run you about 80 bucks. (Mind you that I'm thrilled this noise is going to go away because it's annoying)
So I paid the 80 bucks for what ever they did in the garage to my car for 30 min, only to get my car back and the very next day have the noise come back amplified. It is worse than it was before.
I brought my car back few days after, and they can't figure out what the problem. They basically told me to kick rocks. So I left.
The guys are great, the work they did to my car sucked. And I'm not pleased.
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