This rating is based on customer reviews, inventory size, pricing, and service quality
In Riverside Grove, CA, reviews suggest a mostly positive experience with 10-4 Tow of Riverside: many highlight professional, fast drivers, solid ETAs, and fair deals. Still, a notable minority report weak dispatch reliability, shifting/no-show ETAs, rude interactions, and occasional high pricing. Wait times vary from quick to frustrating. There’s little info on inventory variety, yard organization, or ease of finding parts, so those aspects are unclear. Overall score: 80/100—good roadside execution but inconsistent customer service can undermine confidence.
What clients say about 10-4 Tow of Riverside in Riverside Grove (CA)
Requested tow service, I was told it would be 35-45 minutes. I understand that there are delays. So after an hour I called dispatch to check on the status of the driver. I was then informed that no one was ever sent out, they didn't seemed too bothered nor apologetic about it. They said they could send someone else out and it would be 35-45 minutes. I declined and decided to contact someone else for a tow. I would have understood if they were apologetic or offered a discount for the inconvenience because of their their mistake. I cannot recommend this company based on the incompetencr of their dispatch and their non chalant attitude towards customers in need of a tow.
I was searching for heavy duty towing/ Landoll towing. Because I had to move my MOTORCOACH tour bus from my property I sold , and in a last minute crunch I found high limitz towing. When driver Fernando showed up to my property he knew exactly what to do he took good care of my bus as he was loading it into his flatbed.
You can tell this company has highly trained drivers and most importantly professional!!. I will always recommend high limitz towing for any medium or heavy duty towing. But definitely if you need your tour bus towed this company was amazing! To me from start to finish. Thanks so much again for the help! And the great service you guys provided.. they deserve the five star rating from me!..
BIG SCAMMERS AND SHOWING LACK OF RESPECT , DISCOURTEOUS AND RUDE. MANAGER WAS ONE OF THEM HE LIES AND TRIED TO INSULT US.. POOR BUSINESS PRACTICES , WE WILL NEVER CONTACT THEM AGAIN THEY ALSO GAVE FALSE INFORMATION REGARDING THE ETA OF THE 3RD PARTY (TOWING TRUCKER) WE CALLED MANY TIMES WITH NO LUCK , THEY TOLD US TRUCKER WILL BE THERE IN 15 MINUTES AND HE IS AROUND THE CORNER ALL LIES. THIS IS THE BIGGEST MISTAKE WE HAVE EVER DONE CONTRACTING WITH THIS COMPANY 10-4 TOW....
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