This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback for Roadway Automobile Towing Service in Baton Rouge, LA is strongly positive: fast arrivals in storms and roadside emergencies, calm drivers, and clear dispatch communication. Professionalism and customer care stand out; vehicles are handled carefully. Pricing is described as fair and matching quotes, though detailed cost data is limited. Wait times are consistently short. Inventory, yard organization, and parts-finding don’t apply to this towing-focused business. No notable complaints in this limited sample. Score: 87/100.
Address:
11528 Old Hammond Hwy, Baton Rouge, LA, United States
What clients say about Roadway Automobile Towing Service in Baton Rouge (LA)
Right in the middle of traffic on Airline Highway, I ended up with a flat tire and a growing sense of panic. Cars were rushing by and I was definitely not having my best day. I called Roadway Automobile Towing Service and their roadside assistance arrived much faster than I expected. The driver walked over, made sure I was okay, and immediately got to work changing my blown tire. He even took a moment to check the condition of the other tires before I left. What stood out most was how calm and friendly he was through the whole thing. This towing service turned a stressful afternoon into a quick delay. I drove away feeling relieved and much less overwhelmed.
While driving through Baton Rouge during a severe afternoon storm, my car suddenly started running rough just as the rain intensified and visibility became almost nonexistent. A few miles later it lost power completely, leaving me stuck on the shoulder with rain pounding the windshield. Honestly, it felt like the weather kept getting worse by the minute. Called Roadway Automobile Towing Service and hoped for the best. Didn't even know an emergency tow truck could reach me that quickly in those conditions. The driver arrived calm as ever, checked that I was safe, and handled everything without adding to the stress. Once I knew I wasn't stranded anymore, the anxiety faded almost immediately and I finally relaxed.
Healthcare worker here and my car not starting before a shift is a specific kind of stress that I do not think non-healthcare people fully appreciate. Called Roadway Automobile for a jump start in Baton Rouge LA and the dispatcher picked up immediately, told me exactly what to expect, and had a driver out to me in under 25 minutes. Guy got the car going and stayed until he was sure it wasn't going to give out again before I pulled away. Small thing but it meant a lot. These people clearly understand that whoever is calling them is already having a rough moment.
First time I've ever had to call a towing company on my own and I was honestly not sure what to expect. My car gave out on me in east Baton Rouge and I just typed tow truck near me and went with Roadway Automobile because they had the best reviews. The whole thing ended up being way less painful than I thought it would be. Person on the phone walked me through everything, driver showed up looking professional and handled the car carefully, and the price was exactly what I was quoted. For a first time experience that's about as good as it gets.
My older Chevy pickup broke down on a hot afternoon, and I needed a tow across Baton Rouge. Roadway Automobile Towing Service showed up within the timeframe they quoted and treated my truck with care. The driver double-checked everything before pulling away, which I appreciated. It’s not easy finding dependable towing around here, but they did a good job. I was pleased with the service.
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