This rating is based on customer reviews, inventory size, pricing, and service quality
In Baton Rouge, LA, Dale's Auto Repair shows a largely positive trend: skilled, professional techs tackle complex jobs (diesel and hard-to-fix models), with many praising friendly, transparent customer service and fast turnaround. Pricing skews mid-to-high but often feels worth it. Downsides: a notable minority report very long waits and poor communication, inconsistent diagnostics, and phone-scheduling frustrations. Wait times are mixed. Little to no data on inventory variety, yard organization, or part-finding. Overall score: 82/100. Best for thorough repairs; confirm timelines upfront.
Address:
11353 Greenwell Springs Rd suite b, Baton Rouge, LA, United States
Dropped off truck took them 7 months to beat around the bush, and not do anything to the truck and charge me $275 to bleed the brakes. Issue was never tended to. All I did was basically pay for a storage place until I could find a real mechanic
Whoever answers their phone shouldn’t be allowed to. I have a classic car and heard this guy does good work. I called and asked if I could set an appointment for them to look at my 68 GTX. I WAS TOLD TO CALL BACK IN A FEW WEEKS. I asked the lady can I get on the waiting list and once again asked to call back in two weeks. Amazing.
Had to pick my diesel up before it was finished even being diagnosed. They replaced one sensor and didn't clear any of the numerous codes. They performed less than 2 hours of work in 3 weeks of it being at thier shop. Thoroughly disappointed.
Very nice folks but unfortunately my car repair experience wasn't. Original issue was check engine light on ...result was returned with it still on plus the new issue, low oil pressure indicator. After close to $500 spent I was informed to just drive it until it stops bc it'll start getting into the $$$ to try and find the issue. Well I almost did that until my second voice told me to just get a second opinion. Well the 2nd opinion fixed the malfunction AND the low oil pressure for less than $800.....(probably could've saved a few dollars if I would've went there 1st). But my thing is I almost ruined my car if I would've just kept driving until it stopped.
Now these folks came highly recommended so there could be some truth to it.....just not for me. I'm writing this review only bc Google asked about my experience....things happen.
They have repaired everything from my motorhome to my Mustang and GTO. They have done more than what I expected to each vehicle. Although Dale joked with me that he wanted to keep my GTO. It’s great to have all the vehicles working now. Highly recommend them.
Great Business! I highly recommend this mechanic shop. My car had many issues and in less than two days they had my car back up and running like brand new!! They were very honest and kept me very informed with what they were doing through the entire process. Very Thankful and Highly Recommend! Will definitely be going back in the future!
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