This rating is based on customer reviews, inventory size, pricing, and service quality
In Baton Rouge, LA, reviews of All Star Body Shop Toyota Certified trend positive yet mixed: 78/100. Many praise professional, courteous staff, solid communication, fair pricing, and quality paint/repair work, with some jobs finished sooner than quoted and insurance handled smoothly. Several notes applaud parts availability, inventory variety, and easy finds, though a few cite misguidance and uneven expertise. Organization and wait times vary—long checkout lines, hard-to-reach phones, and a handful of body repairs saw prolonged delays/poor updates. Some feedback appears parts-counter related, so specifics may be blended.
Price, service and quality are all great. They repaired my Lexus in less than the quoted time, were friendly when I called to check on my car, and it’s basically like new.
My 4Runner was restored to OEM specifications, and the work was completed in a timely manner with excellent communication throughout the process. The team at All Star went above and beyond to ensure every detail was handled to my full satisfaction.
I had a campaign for my 21 Tacoma to address white paint peel. They are the only certified Toyota body shop in Baton Rouge that's in house, the other dealers have to sublet it out. They were professional from beginning to end. Got my truck out super fast.
The review that matters is the entire office was courteous and friendly. The paint job was phenomenal. There was no trash, no runs and no orange peel. They matched everything really really well. Only issue had when picking up my vehicle was the front radar wasn't plugged in but I was able to do that myself. The pin stripes were crooked and uneven. My rear seat belt was left inside my plastic panel and it appears my back window was replaced but my plastic trim panel had missing bolts and clips. My back window had a missing bolt but I found it on the carpet and I fixed all those issues myself at home when I arrived home and looked it over. Its not an issue for me because im experienced in this area as its what I do for work. Every shop will have issues either you see it or not but I can definitely live with mine and I wanna applaud the entire shop for how well the truck came out.
Very nice and hard-working people. Sometimes hard to get through on the phone but when you see them in person, they're great. They did a great job on the paint and autobody repair.
fiancées car was in a small wreck , they have had the car since september of 2021 , it's now jan 2022 . i get that parts are back ordered , but the lack of communication and ability for them to answer the phone or call you back is EXTREMELY frustrating . will never use them again , and if i could give 0 stars just for their phone service , i would .
Been a month since my car has been here and its STILL there. Work time frame was about a week, its been a month. Was supposed to be completed BEFORE hurricane Ida came. Im a single mother of 3 whose about to be drowning in rental fees… would really appreciate if the general manager would contact me
Avoid this place! I was estimated to have my car repaired in 2 weeks but instead it took 30 days! In addition when I picked up my vehicle I had items stolen from it, I had to track the Geico representative down because she was always unavailable without a time frame for my vehicle! Never again
Avoid this place like the plague. If they tell you 5 days, plan for 15. If they tell you they'll do something, get it in writing because they wont. Zero communication unless you track them down.. but expect to hear "sorry... just a couple more days". I thought because I brought my truck to the place where I'd purchased it I'd get good service but sadly I was mistaken.
I can not say enough great things about Brian!
He was nothing short of amazing, the best car buying experience ever! The process was smooth and surprisingly quick. Brian made us very comfortable. We laughed and joked the entire time yet he was still professional and knowledgeable. My mom absolutely love her 2021 Camry!! Thanks again, B!
Fantastic service! This past Monday I purchased my first car, a pre-certified, used 2019 Toyota RAV4 XLE. I cannot recommend this dealership enough for their professionalism and attention to detail. Joe and Mr. Wilson on the financial services team made sure that I understood everything from start to finish, and made sure that any questions I had were answered to the fullest of their ability. They made the process easy, safe (important in a COVID-19 world), and pleasant.
The general manager Aaron also reached out after my purchase to ensure I was satisfied with my experience. If anyone I know needs a vehicle, I'll be sure to recommend them to All Star of Toyota!
J.R. was so helpful and very friendly and literally worked his socks off the majority of the day to help get into my NEW VEHICLE. If you are looking into purchasing a vehicle soon, PLEEEEEEEASE SEE J.R.!!! HE IS THE BEST SALESMAN IVE EVER ENCOUNTERED, IN LIFE!!! AMAAAAAAAAZING!!
Picked up vehicle and realized door wasn’t aligned edge guard was put on to try to cover up gap and heard wind noise bring it back and get door aligned properly and was told they couldn’t hear wind noise when I get home I realize the driver door does not paint match the the rear door and wind noise is still there
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