This rating is based on customer reviews, inventory size, pricing, and service quality
A-Call Away Towing Inc in Baton Rouge, LA shows mixed sentiment: fast arrivals, careful towing, helpful drivers, and fair prices earn many 5‑stars, with praise for clean trucks and compassionate help. Yet customer service is polarizing—repeated reports of rude front‑desk behavior, rigid release policies, long waits, and a few claims of damage or missing items. Pricing is generally reasonable but some call it expensive. Limited data on inventory variety, yard organization, or finding parts; one note of strict access hours. Some reviews cite another brand, so attribution is uncertain. Overall: 72/100.
Address:
8910 Wrenwood Blvd a, Baton Rouge, LA, United States
What clients say about A-Call Away Towing Inc in Baton Rouge (LA)
I ran out of gas in the middle of a busy street with rush hour traffic and was really embarrassed sitting there with my hazards on while cars whizzed by. I phoned up to have petrol delivered and really thought I'd be waiting forever as it was a busy time of day. To my amazement the dispatcher answered immediately and gave me a correct estimate of arrival. The driver arrived early and had enough petrol to safely take me to the nearest gas station. He was courteous, he was professional and he didn’t make me feel awful for running out of petrol, which I appreciated more than he probably knew. He also checked my car to make sure it started up ok when he left. It was quick and painless, just what I needed at that moment. I've had roadside help companies in the past that were either upset or in a haste, but this company treated the issue as a real concern and dealt with it professionally. They are a fast, economical and very useful fuel delivery service in a tight situation. I would definitely recommend them to anyone needing emergency roadside assistance, auto towing, battery service or other towing choices since they clearly care about the customer experience and fast response times.
I was on a work trip and my car wouldn’t start all of a sudden, so I called this towing service for battery service. They were responsive and pleasant on the phone providing me a clear estimate to arrive time. The driver was on time, educated and immediately detected the battery problem. He checked my car out to make sure it was safe to drive after and provided me maintenance advice. I’ve also utilized them in automobile lockout scenarios and fuel supply emergencies and they have always been dependable. I recently had to organize long distance hauling for a friends vehicle and their communication and care made it hassle easy. They also specialize in unique vehicle towing, motorbike towing and local haulage. My experience with them has always been professional, respectful and reassuring.” “They really care about customer safety and convenience. That’s what makes them different from other towing companies.” “I have a lot of confidence being on the road with a service like this on speed dial.”
I assumed I would need a tow when my car wouldn't start in my driveway, but Battery Service was the first thing I tried. The technician checked it out and suggested it might still be fixable. After a jump start and a quick checkup, the car was operating again. He also gave me some good advice on how to keep it from running out of power again. I didn't need a new one or a tow, so it saved me time and maybe even money.
When my automobile broke down far from home, this service saved my life. They got there fast, loaded my car properly, and drove it to my repair without any problems. The personnel was nice, and the price was considerably lower than I thought it would be.
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