ARZ Towing CO. in
Baton Rouge (LA)

After work my car battery died in the parking lot and since it was already late evening I thought it would be difficult to obtain battery help. I called this company for roadside assistance and was surprised at how fast someone answered the phone. Nice dispatcher, asked particular questions to make sure they brought the right equipment. The guy arrived earlier than I thought and not only did he jump start the car and go, he immediately started testing the battery and electrical system. He told me the battery was completely fried and walked me through my options. I was most impressed with his honesty and his competence as he wasn’t trying to sell superfluous goods. He got my car running again and made sure I got home safely. They handled everything in a professional, efficient and customer oriented manner. I have used roadside service providers in the past when the technicians seemed rushed or uncaring but this outfit truly cares about providing extraordinary service. If you need battery servicing, emergency roadside assistance, auto towing or even gasoline delivery they are absolutely worth a call because they handled my situation quickly and effectively.

Lately, I found myself in need of motorcycle towing, as my bike broke down on a weekend journey. I phoned this towing service and they got here a lot faster than I thought they would. They respected the bike, used the right gear and ensured the bike was moved safely. I’ve also used them for car towing and battery service elsewhere, and the level of expertise is always great. They even assisted in delivering fuel a time or two when I unexpectedly ran out. They can do local hauls, long hauls and even special vehicle towing and that’s nice to know if anything strange comes up. Communication was superb from start to finish – they explained each step, provided precise ETAs and were straightforward about cost. This is a very reliable and versatile towing firm I will be calling them first if I need roadside or transport help in the future. It’s difficult to find a business you can actually trust and they have gained my faith.

I accidentally locked my keys in the trunk when I was putting my baggage in for a weekend trip. The Car Lockout service came straight quickly and opened it up without breaking it. I was impressed that the technician also pointed up a small fault with my trunk latch that I hadn't seen before. This may have been what led to the lockout. It seems like there was more to it than just a deal.