Called for an estimate, sent them some pics, they gave me an immediate opinion. Super professional, super knowledgeable, very kind couldn't recommend more highly
I was rear-ended and they did an amazing job repairing my car. Would definitely use them again!!! Nate was awesome to deal with, went above and beyond!!!
My Wife’s Lexus ES 350 Was hit in the rear. It received $7500 in damage. We are totally grateful for the heroic efforts of The Rapid Collision Team in bringing the Vehicle back to
Near Perfect condition‼️
My repairs were great. They even detailed the inside of my vehicle which was a nice surprise. Nate was very thorough throughout the entire process and even made sure my insurance was kept informed. A+ experience and service!
I had an accident after hitting an 18 wheelers tire tread and messed up the front end of my car. Nate at Rapid Collision took excellent care of my car and they fixed it and I had my car back within a week.
Update to owners response: I said my wifes vehicle not mine? My name does not pull up because her name is not mine? Is that difficult to understand?
Yes shops pay comission, shops that incentivize speed over properly fixing repairs. Many shops I know and use pay a high standard hourly wage as do all big dealerships like Toyota, Lincoln, and Ford.
You are lying about never having a gentleman with a bumper that fell off as I directly witnessed him talking to your staff about it and then saw the bumper outside the building in his truckbed.....
Also your repair estimate was again incorrect and did not include engine mounts which yes fail over time (like every part does) but a collision will break them often times and IF they had been included in our estimate, it would have totaled the car as the damages would have exceeded the value of the car to which you do not recieve as large of a payout as if you had done repairs.
For you to try to convince us that our car had a ghastly loud clunking noise before the collision and we didnt hear it is laughable and rude. When we picked up the car, it shook so bad things flew off the dash while the engine sounded like it was flying around inside the car (which it was). How was that cleared to go for pick up??? Was it not test driven??
My review is not false. You are false in either not knowing what your mechanics do and do not double check their work which you should or you are just lying to customers to make a buck.
My initial review was on day 1 when we dropped our car and the sales man seemed like he would help us, only to later pick up our car and get a ridiculous runaround about our car having damages it didnt have.
And for you to "offer" help is crazy as you charged us an additional cost on top of our deductible to fix the damages your team failed to find!
Edit from 5 stars to 1: DO NOT GO HERE. They pay their auto mechanics commission on the repairs finished which incentivizes them to finish as quickly as possible. Originally we gave 5 stars on the first day. Its taken me awhile to compose myself to modify my review.
We had an accident and brought it to Rapid thinking they would help as they were close and take all insurance. They lied to my wife and essentially treated her like she doesn't know her own vehicle.
They performed a repair and wrote an estimate and when we got our vehicle back, it had a horrible noise and two broken engine mounts that the gentleman sales guy claimed was already an issue with the car which it was not.
They had to reopen our claim after arguing with them, and push the limit of the claim higher than the value of the car. In other words they performed less work knowing that if they wrote the whole claim it would not be covered by insurance only to have us dispute it and then perform the missing work that would have valued our car totaled. Charging our insurance twice.
While there arguing about the noise, we had an elderly gentleman coming in complaining about a bumper repair and how the entire thing fell off when he was driving away.
I work in insurance now and did not work in insurance at the time I was there and now I see this happen all the time in my own work experiences. Shady business shady practices run by liars that will ruin your insurance claim. They will lie to you and again PAY THEIR MECHANICS COMMISSION.
Took my car here. Rapid collision rep lied directly to my face about my car The rapid collision rep kept insisting my car made a loud noise before my accident? Well, not before I was hit. I had to bring it back and he seemed upset because I wouldn't agree it was making that noise before. They already took the insurance money so I had to ask for an adjustment and then pay extra. I think they knew the car was not fixed completely and didn't want to adjust the estimate as it would have deemed my car totaled. They seemingly just wanted to keep the work order otherwise my car would have been towed away with no payout to them for the minimal work they complete.
Great experience from these guys. Jeff in particular was incredibly helpful and did a fantastic job. My wife’s car got rear ended and they fixed it better than new, furthermore they actually fixed her license plate frame which she got just days before the accident and you can’t even tell it (or the car) was damaged. They also washed it! Great experience.
Just got back from Rapid Collision and have to say, absolutely the best experience ever. Jeff was incredibly helpful and knowledgeable. I went with them because of the high Better Business Bureau rating and couldn't be happier. The job quality is amazing and 1/3 cheaper than the Ford Dealer.
A tow company wrecked my car. I called Nate and he was absolutely great! Never been through anything like this and he gave the best advice and didn't try to scam me! Great people and amazing work... will definitely recommend this place to everyone. Thank you all!
I couldn't have asked for better body and paint work than I received from Rapid Collision Center. The repaired sections of our car were made as new within the estimated time and cost. Rapid Collision's Jeff Honcharevich was a man of his word. Also very helpful was Diane Pariza of Hertz, who worked well Rapid Colission to see that our rental needs were met in a timely manner and with ease for me.
Nate was extremely informative for the whole process. My parts took about 6 months to come in (not Rapids fault it's a GM issue) but Nate would call GM for updates and keep me informed the entire time. This was the 3rd repair I have had with Rapid and each time they meet my expectations. Highly recommend.
We highly recommend this place Great experience from start to finish! Jeff handled everything for us, including insurance and car rental. Delivered great work as promised. Very knowledgeable and responsive to us. His team never ignored our concerns or made us feel bothersome. Thanks again Jeff!
If you’re ever looking to make repairs to your car, either after an accident or just to keep your car looking good, this is the place to go. I had a small accident and wanted to go through insurance to fix it. I didn’t know who to trust but this place and two others were given to me by my insurance. This place had five stars and I noticed they had rentals too! Folks I must say this was such a great experience that I had to put up my review, these guys know what they’re doing! My car looks brand new! Thanks so much for the fantastic service and body work on my Toyota Rav 4.
My experience with Rapid Collision was excellent. They have repaired damage for my car before and 3ys later I needed their service again! Nate and all personnel were great and work was done in a timely manner. My car looks like new (2010 Mini Cooper S). Defiantly would recommend their services.
Thanks to the whole team at Rapid Collision for taking care of getting my daughters car repaired. They have been great for any damage on our vehicles over the years. Great shop with clear communication from the estimate through the repair.
Outstanding customer service and work done to our Dodge Ram 3500 Truck. From the moment we walked into the door the service estimated Jeff H was friendly and attentive to our needs and concerns. He explained everything in detail and how long it would take to get the parts in. The work was completed a day earlier than promised. We were very happy with their workmanship. The insurance claim was handled effortlessly on our part. We have referred 2 others to them and they were just as pleased as we were!! Great job!
Rapid collision was amazing. ❤️ They fixed my vehicle in a timely manner. They kept me informed as to what needed to be done. They accommodated my personal needs as well. This was a little complicated as I had to travel quite a ways to drop off my vehicle but they made it as easy as they could. They had my rental waiting there for me with no issues. When I picked up my vehicle, it was super clean and detailed. Thank you, and I will recommend you to everyone and anyone!
I was beyond happy with my experience at Rapid Collision. From the estimate to getting in a rental car, they handled everything from start to finish. Jeff is awesome and even had me come back a month later when I had a question about my car and the repair. He made a minor adjustment at no cost to me and told me to come back again if I needed to. You will not regret getting your car repaired here. They really care about the customer and know how to take care of you.
Raving Fans of
Rapid Collision! I would absolutely recommend. We had our granddaughters vehicle repaired after someone hit her vehicle and they did a great job. Nate was great to work with, so accommodating and professional! Kurt did an amazing paint job. We were very pleased! Thank you Rapid Collision!
Jeff and everyone at Rapid Collision do an amazing job and they have helped me keep my older Civic on the road! It’s such a relief knowing I have a shop I can trust and does quality work on top of that! I won’t take my vehicle anywhere else!
I was in a car accident March 10th, and did some calling around for body shop's. Nate is who I spoke with, and he was beyond nice and attentive over the phone. He said if i can get my car dropped off they can start looking at it, and ordering parts. Once my car was dropped off, he started getting estimates how long it would take for my parts to get in. He kept me up to date on how my car was doing, and if some parts were able to get in sooner or not. I also love that all the parts have lifetime warranty! Got the glorious call today that my car was ready for pick up, they were just waiting for insurance to kick in. My car looks brand new, and they washed it inside and out.
Rapid collision exceeded my expectations, and im so glad that I called them!!! Thank yall so so much, my car drives and looks beautiful again ❤️❤️❤️ Nate, thank you for the wonderful customer service!!!
Rapid Collision Center is the best! Jeff you are awesome! They had it finished in 4 days and it looked like new again. My truck is like a family member to me. ( i know weird) Rapid does superb work and puts customer service first. would recommend them to everyone and only them. i have attached before and after pictures. So pleased!
We were in need of some body work after a sideswipe incident and chose Rapid Collision Center after getting three estimates. The estimates were very detailed and within $100 of each other. We chose this shop because the estimate was detailed, Jeff was easy to talk to and it was closer to our house .
We were promised that our car would be ready in eight days and we had it back in five. They were friendly, professional and the process with our insurance company was seamless. Our car looked like new when we picked it up. Now for the 5 star rating: the INSIDE of the car looked and smelled like new and that's definitely NOT how I took it in!
Also, it was convenient having the car rental in the same room where we dropped off and picked up our car.
They have our repeat business.
I just had my Nissan NV2500 repaired here. I was treated like a king. This place took care of everything for me. My van was finished on time and it was better than new. Jeff is who handled my repair and I couldn't recommend them more highly.
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