Apache Sands Service Center in
Mesa Verde Estates (AZ)

They have been good to us! It's a bit pricey but it's worth it for cerfied mechanic work and you can leave with peace of mind knowing your vehicle is fixed properly. The staff and mechanics are friendly and sociable, I would recommend them to friends and family. They helped me with my intior lights this morning and I'm supremely grateful for them being so friendly and informative

Was there to deal with a car that belonged to family who moved out of state. Tim was great! Very friendly and helpful during the entire process. Was blown away when they tried to make me pay $400 to surrender the title to the vehicle. I guess getting the car was not enough money for them. The woman at the desk stated that "some cars are only worth $200 we have to recoup losses for storage." Well some cars are worth 20k so I suppose it comes out in the wash but not in their eyes. Given the fact that they have been granted a percentage of the abandoned vehicle fees by the state as a towing company for that exact reason asking for additional money isn't legal. Then again neither is putting a tow lien on an accident vehicle but that isn't stopping them either. Honestly it's obvious why literally nobody trusts towing companies with ones like this one out there doing shady business.

Kenneth is heaven sent, very attentive and a teal gentleman. He helped my mom with retrieving her belongings from her car that was totaled

Chasity towed my motorcycle back to mesa,total professional and took great measures to ensure that my motorcycle was safe and secured the entire way.

It was our first time going through the vehicle release process and we found ourselves at the Mesa storage location. First day there, we got off to a little rough start as the person we spoke to first wasn’t in the greatest of moods. We saw how they treated the people before us and I already knew how things were going to go. It got a little heated with the person and my family, but whatever, I can personally excuse their behavior The second time we went there, with all the paper work, I talked to Kenneth that time and he was so much easier and fun to talk to. He was very professional and clear which made the process a lot smoother. He even came up to us to apologize for the other guy’s behavior after he pulled out our truck. Kenneth is a great guy, knows his stuff. That’s five star service right there. Hopefully this is our last time coming here, in good way, but if we do I hope to see Kenneth. Thanks, have a good day.

I had a great experience with Apache Sands SRVC CTR thanks to Patrick, who truly went above and beyond. He was professional, efficient, and incredibly thoughtful. One small gesture that really stood out. He offered me a bottle of water. It may seem like a small thing, but in that moment, it meant a lot and showed how much he cares about the people he’s helping. On top of that, he made the ride comfortable with a genuinely friendly conversation, which made a normally awkward or stressful situation feel a lot easier. It’s clear Patrick takes pride in what he does, and it reflects in the quality of service. I’m very grateful for his help and wouldn’t hesitate to call Apache Sands again because of him.

Kenneth had great hospitality. He was very helpful in providing the information that was needed and made sure to take extra good care of his customers. Would definitely recommend Kenneth if you need assistance with anything!!

I just had the best experience with Alex!!!"He literally provided recommendations and had that lets try it first attitude!! I have 4 kids and thats my A to B car but still essential to us. He was my superman today he was the 2nd person to come help me! I appreciate his timeliness, professionalism and overall cadence. I hope and pray he gets a raise for his hard work!! He changed my energy due to him walking me through on his process. I learned a few things :)

Pulled up to the propane tank to get my tank refilled waited for 10 min while the guy at the booth stood there and talked to some lady. Finally drove off to do business elsewhere. Poor customer service I will not be back

In my experience from being there for an hour.. I wouldn't bring my stuff to them nor would I deal with them.. seemed shady to me.. just by the things I heard & witnessed while I was there.. questionable business practice from what I've heard & witnessed... that's all I can say about this place for now..

Serviced my wake boat trailer. Had a broken wheel, brake, and failing hubs. Serviced/replaced all areas in less cost than quoted and faster than quoted. Went above and beyond what was necessary! Thank you!!

Had my car breakdown, Apache Sands was on it quick. Brandon was awesome, professional and made our towing experience top notch and affordable. Thank you.

Chasity towed my vehicle and I back to my home today. She got to me in half the time I was told it would be, and she was super nice and friendly to talk to while we drove back to my home. Chasity’s #1 priority is safety, whether it is safety for the customer, safety for herself while hitching the vehicle and driving, or the safety of others. While we were driving back to my home, another person’s car was stalled in the middle of the intersection with 2 people attempting to push the car out of the way to little success. Chasity asked me if I’d mind pulling to the side of the road so she may assist in getting that vehicle out of the dangerous area, which I was more than okay with as that car needed to get to a safe area. Chasity was quick and helpful to get that 2nd car out of the road and into a parking lot next to the intersection while using the truck as a hazard so other cars would not hit them, and we were back on our way to our destination within 1-2 minutes. In the 15 minutes that I was in the truck with Chasity, Chasity showed me that she is a hard and efficient worker, a kind soul, and has a fire of determination. Thank you for your help today Chasity, you made my nightmare of an afternoon less stressful and surprisingly, fun!

I took my camper in to have the wheel bearings re-packed. They took it in promptly and the job only took a couple of hours. I had spoken to the tech about what they check. They also checked the brakes while the hubs were off. GREAT service and very friendly. The cost was very reasonable.

First time retrieving personal items from a vehicle towed from accident. Kenneth went above and beyond to assist me with the process and explained policy and procedure with utmost transparency and a level of indescribably amazing customer service. If I'm ever out in Mesa in the same issue, I'll hope it's Apache Sands that has my back.

Friendly and got me right in, but wouldn’t do the work on my rv for fear of running in to issues because our Workhorse chassis is 20 years old. Wasted time. They basically didn’t want to bother because it wouldn’t be easy. At least I wasn’t charged for the assessment. Went to Arizona RV and they had no problems accepting or doing the work.

Rip off artists? Went here because I needed a tow and triple A would only take me to a triple A shop. Needed a new starter (a simple $500 job anywhere else), they sent me an estimate for $7k of stuff I didn't ask for or need and tried to charge me $180 for generating this estimate. Got out of there for $650 several days after they said it would be done. Never going back.

*Note updated* I would’ve hoped after posting and the Apache sands owners response stating to provide my already provided contact info- still no contact after following instructions-. BBB also still also seeking follow-up- very disappointed… use cation.. also I now see a similar recent concern from another unresolved customer … see below for original posting. I Had to return three times for a promised alignment-I’ve made multiple phone calls, I cautioned after the second call that I was going to make a complaint if I couldn’t get resolution…followed up after dates had passed that I was promised return calls from a Brian that was the “ main boss” Nothing… . I gave your Organization a lot of grace here to try to make it right – your non-response to me or even eventually to the BBB tells me ,we are not a good match and may not be for others as well-I just wanted to part ways amicably. A summary of my experience is below. So very unfortunate you have to chase for service. .I purchased an RV and bought new tires and inquired with Apache Sands regarding a proactive test for an alignment . I spoke with Brendan he made a case that they were more expensive than my second choice, however their work was superior. After the consult, he claimed it was misaligned & my steering wheel needed reinstalled for an extra $. i was surprised as it wasn't previously off set. - but trusted him. They complimented the previous RV owner mentioning a large amount of custom work had been done on the alignment at a great expense- I at that moment questioned Apache Sands acumen’s to make sure they were up to the task and was assured they knew what they were doing. I paid the $ 365 alignment, and extra $179 for the steering wheel. I picked up my vehicle, and immediately noticed a large dollar bill size grease stain on a previous spotless passengers seat. They removed the stain. On the drive home i noticed a strong pull into the oncoming lane, called and spoke with Brendan and made arraignments to return again ( each trip required an uber to return) . After a day it was ready again, i returned again with RV, picked up and on return home had same pull again, and noticed the steering wheel now was legitimately offset?! I immediately returned again, spoke with Brenden "he said he had lost faith in the process" referred me to Kenny whom insisted it was all proper and he had viewed it personally. I insisted on a test ride with Kenny the manager. After a short distance he apologized and said it certainly wasn’t correct and it needed to be left again for the 3rd time. When i picked up -and was assured all was well- Kenny explained some of the previous custom equipment that needed loosened, and retightened, said the steering wheel needed to be removed again replaced back to the original setting. After arriving at home i noticed some body damage was asked to send pictures and was promised a call- no call two attempts to a Brian, the manager/Owner- to no avail/ response. I’ve since contacted the original co. that did the custom work, they inspected, said D.Sands, had returned the RV alignment to their original settings- and potentially compromised their work, also didn't know the safety system ,caused the misalign issue and been the reason entire steering wheel drama.

We recently took one of our buses for an alignment. We spoke with Brenden. Everything seems to be fine. Until we get a call from Brenden about the vehicle needing extra parts and work. We kindly declined because we found that to be odd that they wanted an extra $700 for an extension bolt kit on top of the $360 we pay for the alignment. We picked up the vehicle and Brenden attitude completely changed, extremely rude. While driving back we noticed the steering wheel misaligned about 10 degrees to the right. I called back about 5 times no answer or call back. Finally after a whole day gone by- I finally get a whole of Brenden. He tried to explained to me that it was the bolt kit that we didn’t put on that caused the misalignment, which turn out not true. He literally yelled at me over the phone. Horrible customer service. We have fleets over 50+ vehicles that we are looking for wheel alignments all the times but this is not it. This place has great reviews on other services but alignments they need help. Never coming back again.

These guys were great! It was a bit expensive, but they were willing to work with me on one of my many rv needs. I am very pleased with everything they did. They even dealt with a sudden dead battery issue and and last minute request for wiper blades. I will go back to them with future needs. Thanks again, guys. And look at these awesome tires! I can go anywhere, now.

This is my one stop for all my needs. Gas, propane, dump and self car wash. Tony always greets me with a smile. I don’t use the service dept as I have others for that.

We take 3 vehicles for repairs or maintenance. Great customer service all the way around! I feel their techs are well rounded and always see all makes and model cars in for service. Yay, honest and close to home, can't beat that! We really use our vehicles traveling from state to state and lots of dirt roads along with ranch work. Apache Sands keeps us up and running!

Had a great experience with this company's representative Blake. Very professional and courteous and knowledgeable about towing matters actually calmed me down after incident on my bike.

This is one of the best do it yourself car washes I know of. It takes credit cards or money and does a great job. I don't like using brushes on my car and although they do have a bubble brush I can do a great job without it. Wash has engine cleaner, presoak,wax, polish available and a dryer hose.

Very fast to get to me during the "am." rush hour traffic. Very nice as well. Will do business again with this company.

Alajuan did a fantastic job! He was on time, friendly, courteous, and professional. Alajuan explained everything to me and he worked swiftly and expertly. I felt very comfortable with Alajuan and his competency. He represents AAA in the best way!

They really placed alot of effort in making sure my Harley was safely transported. The guys who came out were very nice!