Major League Towing in
Mesa Verde Estates (AZ)

It has come to my attention that one of your employees treated to harm another individual in my community. When you all were reached out about it you made no effort to assist. Fix this now.

I had my truck towed 7 miles in Gilbert with this company. They towed the truck backwards due to it being rear wheel drive. Tow truck driver moved very quickly and never mentioned anything about possible issues with towing backwards. While under tow the tonto cover ripped off flew over the front, and damaged the hood, windshield, and front right quarter panel. Upon completion of repair I noticed issues right away. I have a picture of the truck hooked up to the tow truck with no damage and sent pictures to Major league showing damage. I called and spoke to the owner. He said anything that flys off is my fault, and they have no liability. Obviously I have never driven the truck 45mph backwards, and never even considered the tonto cover may be ripped off during tow. Driver never mentioned or even gave me a second to make sure the cover was secured, however it was locked as and closed shown by the damaged locking mechanism left behind. The owner has ignored my emails and calls not addressing the issue. 3 days earlier I had the truck towed from north to phoenix to Gilbert (57 miles) with no issues from a company out of north phoenix. If you want any accountability or safe towing I do not recommend this company. I have given them more than a month to do the right thing before leaving this review. I have since submitted a claim to my insurance and they feel the towing company is liable and will address legally.

Would recommend Major League Towing to anyone! They were extremely quick, followed my requests, and I didn't even need to be in the area or follow them along. This was actually cheaper than going through my insurance too. It was quick and painless, during a situation that no one wants to find themselves in. I really appreciate your help and know who to call next time :)

quoted rate of $100-140 for tow on phone and hired for the job, then was charged $190. driver left vehicle with door unlocked and key in vehicle at end of lot and did not turn in to mechanic as told would at drop off - when clarified they would at drop off at time of booking and to driver that picked up

These guys are great and quick. They did a good job getting my vehicle towed from Glendale all the way to Tempe. Then from Tempe down the road about 4 mi. Everything was pretty quick and smooth. Not a horrible price for a tow from Glendale, and they gave me a fair price from Tempe to Tempe for 4 miles. The communication was very quick and they were very fast with the tow both times I use them. Highly recommend them.

They have the capability to pull low riding sports cars out of their spot. Mario showed up quickly but my car happened to start without needing their services. It was my birthday, I asked for a full or partial refund of the $160. I was given a receipt for services not rendered and told to submit it to my insurance. I would've understood a fuel charge for showing up, come on. This is not good business. Especially after posting a 5 star google review and putting it on my community chat sharing it with over 400 other people with the intention of generating business for them.

I needed a tow quick! Major League Towing was on top of it! They were there in less than 30 minutes, hooked up quick and got me to where I needed to go! I called around to at least 5 other places before finding them. MLT was the most affordable and quickest! I HIGHLY RECOMMEND them for any towing needs you have! I won't use anyone else from now on!

Fantastic. On our scheduled time. They were friendly, quick and I was impressed by their equipment. My car felt safe. I called about five places these guys were the cheapest! Do recommend!

So fast and efficient. They picked my car up within minutes and dropped it off to my requested location. It was crazy quick! Would use again. Affordable too given my other quotes

Called Major League Towing to pull one of our company vehicles out of a tight spot and back to our office warehouse. They picked up the phone, picked up the truck in Tempe, and dropped it off in N. Phoenix in an hour and a halfs time. They communicated the entire time, checkout was super easy with the link to pay. We appreciate you all! 💪🏻

Excellent and fast service! I was so stressed out, my Camaro wasn’t running, I lost the key and needed it towed to my home with underground parking! Major League Towing, had my Camaro, picked up, towed& places in the impossible parking spot within an hour of my call! Wow, just wow! Thank you Major League Towing for your excellent service including the nicest driver! I highly recommend using Major League Towing!

Major league Towing did an amazing job for me today. picked up a F350 crew cab off highway in 20 minutes and parked it in my driveway 10 minutes later. Mario is a super friendly guy and threaded the needle up my driveway and parked it exactly where i needed it. Would definitely use again and recommend to anyone

Great experience. I called and they were ready to come out to tow my truck almost immediately. Gave me a great price as well.

Picked my car up under 20 Minutes, sent my location they called confirmed it was mine for safety reasons, once i confirmed my car was picked up and delivered again under 20 Minutes all under one hour! This is truly professional company, don’t hesitate they will help you.

Our van kicked the can on the freeway, and they arrived not even 10 minutes after we called. Very professional service! This was my first time having to call a towing company, definitely set the standard high!

Victor was absolutely amazing! He arrived within 20 minutes of calling for services and was fast, efficient and very respectful! Affordable, reliable, and great company! Thank you so much for helping me today, Victor!

Had a great experience. My driver showed up quickly and got my vehicle. He was very nice. Every step was convenient and easy. They are very affordable. I will definitely use them again if I need any vehicle towed.

Quick, responsive, fair price. Was professional and clear in his explanation. All in all, they really helped me with the towing need quickly. Within about 45 minutes everything was completed!

They were very quick to pick up my vehicle for a tow. They made the entire process so simple, and made a stressful car break down experience easier to navigate. I will always call these guys when I’m needing a tow no matter where I am in the valley!

They picked up my car and dropped it off at a shop that was great. They're place is close by to gemba automotive, the place I was bringing it to was 3 min away. It states $89 flat free charge. But it ended up costing me $126. He couldn't give me a estimate until he picked up my car either. Will never use these guys again.

Major League Towing rescued me when my car broke down on a busy highway. The dispatcher was quick to send help, and the driver arrived within 20 minutes, and towed my car to a trusted repair shop. Their fast service and professionalism made a stressful situation much easier to handle. Many thanks!

When I accidentally locked my keys in the car while shopping, I felt completely stuck. I called Major League Towing, and their dispatcher was helpful and sent a team right away. They arrived within 15 minutes, quickly and skillfully unlocking my car without any damage. Plus, the service did not even cost much. Recommended 100%!

Had a tire blowout on a busy highway, which was really anxiety-inducing for me. I called Major League Towing, and their dispatcher was quick to send assistance. The tow truck arrived within minutes, and the technician was both efficient and professional. He swiftly replaced the tire and took the time to thoroughly check all the other tires to ensure my safety before I continued my journey. The service was definitely 10/10!

This company's technicians helped me when my car overheated on a hot summer day. The driver was courteous and knowledgeable, towing my car to the nearest repair shop. Their prompt service was greatly appreciated, since I didn't get marinated in all that heat. I absolutely recommend them!

Great service! They provided exceptional service when my car's battery died. The technician arrived swiftly, jump-started my car, and gave me tips on battery care later on as well. I am very grateful to him!

Do NOT use this company!!! Terrible terrible terrible costumer service!!! Here is a picture of my sons car leaving my house, and then a picture of my sons car the mechanic took and sent to my son 4 minutes after it was dropped off at the shop. I called the owner to let him know about the damage as soon as I found out about it and he yelled at me, called me a liar, and is making me go through court system to have it repaired. The pictures have the date and times they were taken and I showed major towing the pictures and he started yelling at me. I only asked for them to buy the parts which are under 600 dollars. They wouldn’t even do that little to make it right. Worst costumer service I’ve ever experienced. Extremely mean and rude to me. This is literally the first bad review I’ve left someone. He didn’t even ask his driver before calling me a liar. The rear bumper is broken (the clips) and the side skirt was popped off. He also tried to tell me my car was towed from the front and I had to send him this picture to show him it was towed from the back. **** respond to owners comment: THE PICTURES ON IPHONES SHOW THE DATE AND TIME AND PLACE THAT THEY WERE TAKEN. THE PICTURE OF THE DAMAGE WAS TAKEN 4 MINUTES AFTER IT WAS DROPPED OFF AT THE SHOP. Unfortunately, I did not know until I picked up the car myself 2 months later when it was finished getting a new clutch put in. They told me about the damage and showed me the picture with the date and time and sent it all to me so I would have record of it. They told my 16 yr old son when it happened but he is a kid and did not realize that major towing would have to repair the damage they did. So he did not tell me as soon as it happened. That’s why I called 2 months later. (With pictures that have dates times and place) Major towing is saying I am lieing even when I have solid 100% PROOF!! Pictures with dates and times!!! How do you argue with that? They still will not take any responsibility simply bc my car was in the shop for 2 months before I (the parent) found out about the damage done to my 16 year olds car. This company is wrong. I was not rude until I started getting yelled at and called a liar and then yes, I got pretty upset that I was getting screwed over by this company. I will see them in court.

Extremely helpful, impressive, and professional. Picked my car and me up in under 20 minutes, got it back to my destination in record time, and was even able to fit my car perfectly into my parking garage which was an incredibly tight squeeze. Would highly recommend, they made a negative situation into a positive experience.