Randy's Transmission & Auto Repair in
Mesa Verde Estates (AZ)

Illegal sales practice, bad diagnosis, no ownership of mistake, not honest, and not a trustworthy place at all. I came in due to my transmission randomly switching gears. They told me I needed an entirely new transmission. After they replaced the transmission, the exact same thing continued to happened. I immediately brought the car back in. They replaced a neutral safety switch and the problem was fixed. Whether or not a new transmission would have been needed, the exact problem persisted after a replacement transmission was put in but was fixed with a new neutral safety switch - this tells me that the solution to my problem was a neutral safety switch and not a new transmission. They refused to make this right. I will be going to the attorney general, BBB, and will continue to fight this charge with my bank. This company lies, misdiagnoses problems to sell the most expensive (potential) fix, and should not be trusted at all! Please be aware of these bad practices before bringing your car here and definitely get a 2nd opinion before letting them touch your vehicle at all. I have records of the repairs made and even have recorded conversations with them where they admit the problem was still there after putting in the new transmission that I am willing to share with anyone who asks!

Randy’s Auto Transmission Repair in Mesa, AZ is incredible! They were honest, transparent, and actually saved me money on my transmission repair once it got in the shop (a lot of guys will get your highest and best over the phone and consider it a sell. Not these guys). The team explainde everything clearly, didn’t try to upsell, and had my car running perfectly again fast well ahead of their estimated completion date. If you need transmission repair or auto service in Mesa, go to Randy’s - they truly care about their customers.

These guys helped me get tranny fluid changed and the rear diff looked at for cheap, while still being very personable, effective, and communicatvie. 10/10 reccomend for anyone in the area -

Randy’s delivers exceptional customer service along with professional and knowledgeable staff!! Elliott provides customer satisfaction consistently earning my trust over the years

Short story- Elliot of Randy's knows what he is talking about and ensured the 68RFE transmission in our truck was rebuilt top notch at a fair price. Long story-we were on a road trip with our fifth wheel, when our transmission went out. We had our truck towed from Gallup New Mexico to Mesa AZ because we ad great experience with our sons transmission at Randy'. Elliot was honest, fair and ensured we got our truck back in time to restart our road trip. At the time of writing this, we have 1800 miles on the rebuilt transmission. All towing a 14k fifth wheel, over passes in Colorado, Montana, Wyoming. Flawlessly..

20 years brining my family’s vehicles to Randy’s. We wouldn’t consider doing business with anyone else. Their integrity, professionalism, and value is unmatched. If something isn’t broken, they absolutely never pressure us to fix it. They’re able to keep a close eye on a vehicle and make necessary repairs, consistently the right way.

Truck went into limp mode and threw code P0720. "P0720" code indicates a problem with the transmission's output speed sensor, which is located within the transmission's "lead frame" component, essentially a plastic housing that holds the transmission's wiring and sensors. Took it Gemba Automotive at first and was told I needed a new transmission or rebuild . Came to Randys for a second opinion and they were able to confirm the faulty sensor , change the lead frame inside, and got my warranty to cover everything. Got the truck back in two days . Will be returning in the future for all my auto repairs.

I've been going to Randy's for the past 13 years and it's always been a great experience. They have been reasonable in price and helped to resolve repair and maintenance issues in a professional and positive manner. Ive Always had a good experience with them. They continue to be my go to for all my Lexus and Toyotas and Fords.

Stay away from this place. incompetence and lies are all that come out of there. It seems they have used the "metal shavings" to try to swindle you into rebuilding your transmission on more than one customer and as so I have learned they do this frequently. I declined the rebuild and had them just do the service of which when I took it to a reputable Transmission shop 4 days later they informed me that the fluid was 2 qt's low and not new. so Im kissing my 300 bucks goodbye and will never return.

Our family has been going to Randy's Transmission & Auto Repair for 20+ years. They are extremely experienced. Friendly and honest mechanics are hard to come by but they always hit the mark when it comes to their skills and excellence. Thank you guys so much.

I've been going to these guys for almost a decade. They saved my old Civic from the brink, and I was able to get another 5+ years out of it before it was rear ended and totaled. They've always treated me more than fairly, given me incredible rates, been extremely upfront and honest, done immaculate work, and never once judged me or took advantage of my lack of knowledge. I would and do recommend them to anyone I know who ever needs any kind of work done on a vehicle.

We've been taking our cars to Randy's for 15+ years. They are the only mechanics we trust not to needlessly charge us for service unnecessary. They are friendly, fairly priced and trust worthy. I highly recommend them for all your car repairs and maintenance. They won't let you down.

Randy's is my go-to shop for all my automotive repairs I don't feel comfortable doing myself. Honest and knowledgeable people, fair prices, and excellent customer service. Highly recommend them for anything you need done

I brought my truck in due to some shifting issues. The service was a bit sketchy. I was told that I needed a whole new transmission and wanted to sell me a transmission for thousands more than the dealer. Brought it to a different shop that same afternoon (approximately 15 miles away) and was told nothing was needed. The tech said by the looks of the fluid on the dipstick there was no service completed. Randys charged me ~$380. On another note the man at the front dest relentlessly hit on my mother and made her extremely uncomfortable. With sketchy service and the man at the front, I will not be returning to this shop again.

I brought my 2007 F-150 to Randy's with a transmission failure. They opened it up and gave me a quote without charge (something the well-known chain wanted $1,200 to do). Their quote was well within what others with a similar vehicle and problem were paying. It's now two months post repair, and I'm very satisfied with what I paid and the 24/24 warranty they provided on their work. I later brought my son's car with an overheating issue and non functioning air conditioning to them. Again, they gave a no cost quote after spending time to diagnose the problems.

I was referred here by a friend that has been getting work done here for years and they were spot on with the service. I am a delivery driver and my brakes were not safe to drive on anymore. They went out of there way to return my vehicle to me same day because they knew I needed my car in order to live. Excellent customer service and my car drives like I just bought it. Highly recommend this place and will be going here for any future repairs. If I could give 6 stars I would

Randy's is our go to mechanic. We have used them for many years. I know we can trust what they say. Everytime we go in for a problem, they will check it out, and call us to explain what it is, before doing any work. Then they will give a breakdown of cost and options. Great friendly people. They are not open on weekends, but I don't mind that, they deserve a weekend too. We have 4 cars in the family and will definitely be back. Thank you Tom for being so nice and thorough with our Sonata.

The guys at Randy's transmission do great work at good prices. They rebuilt a transmission on an older Acadia at a very reasonable price. When completed, shifted smoothly like it was new. I've referred many people over the years and the feedback is always overwhelmingly positive. Great people that do quality work.

Fantastic and honest service! I originally spent hundreds taking my truck to Aamco for diagnosis and repair and was told that my transmission was too old and parts were not available so the only option was to spend several thousand more dollars to replace it. I wanted a second opinion so I went to Randy's and they found and repaired the issue quickly and at a very low cost. They were completely up front and very professional - highly recommend taking your repair issues to Randy's.

Randy’s Transmission made life-long clients out of us. They do good work and stand behind it! Their pricing is very reasonable and they stand by the warranty of their work. Probably the most important thing of all: they are honest. I can trust that when my vehicle needs something they will recommend the work and do an amazing job. And they’re good about telling me when work isn’t needed yet or maybe even at all. I trust Randy and his team and will always take my vehicles there.

Went in for a transmission replacement which Elliot was really helpful and advice me of best and worse case scenario. I had worst case scenario and had the work done at a reasonable price compared to other shops giving me high quotes. The only issue I had was that they could of communicated a bit better with rising issues but other than that I'm satisfied so far since I only had the truck back less than 4 days and my truck is running like a champ. Thanks Randy's transmission

Randy, Tucker, and the crew have always taken extremely good care of me. They're quick, honest, and fair in all repairs that I've ever needed. I have never felt like I was being sold something I didn't need. I've sent my wife there on her own a few times as well and she's always had a pleasant and comfortable experience. Highly recommend Randy's shop for your automotive needs.

I had such a great experience taking my jeep to Randy's! Despite challenges that arose with my vehicle only taking a certain fluid to service the transmission, they immediately notified me of the situation and were honest and transparent about it. They went above and beyond to accommodate me to ensure it did not negatively impact the rest of my schedule. I appreciate their flexibility and taking the extra step to ensure I was happy with the service. If you take your vehicle here, your business will be valued and you won't be disappointed.

I can’t say enough good things about these guys. My family and I made a trip from Wisconsin to Mesa. We had transmission issues 11 miles from our new home! I was freaking out and didn’t know what to do. I called them, they got some basic information and had me bring it in. They got back to me quickly and informed of the possible problem. We decided to go ahead and try it. Turns out that’s what it was, it’s fixed. They could have taken advantage of the situation and charged me for every dime I’m worth and I would not have known the difference. They didn’t, they were honest, efficient and timely. They also gave me some helpful info about my cars particular transmission and issues it has at a certain mileage. They didn’t have to do that either. I would recommend them a million times over. Great shop with great people.

I'm not big on reviews but these guys are honest and get the job done one way or another. I had a fuel issue I couldn't figure out the problem, I'm from California so I didn't have a good to mechanic here in AZ. A friend recommended Randy's. So I got my truck towed here, considering the fact that they never saw my face they received my truck from the tow truck driver called me 1 hours later let me know the issue and fixed it for me for a reasonable price. He could have easily ripped me off, but he didn't... I recommend this plave to anyone and everyone!!

We have been going to Randy's Transmission for years. To say that we love our repair shop is an understatement. Randy's Transmission is priced fairly with courteous employees. They always get our vehicles repaired as quickly as possible. But, our favorite part about Randy's is their honesty! We have never been given quotes on repairs that were unnecessary. We love Randy and Russ and their entire staff. We are lifers!!

Recommended by a local shop a few years ago to us and haven't been anywhere else since. These guys are honest, hard working and do a great job. I'm sure they don't have to advertise, I know I have recommended them many times to friends and it is always the same - great job for a great price. We always drive older vehicles and they have helped us out many times. Even found a recall on our one newer vehicle, a Toyota Camry and told me to go to the dealer and get the transmission replaced under warranty rather than doing the job themselves and charging me - now that is honest!