This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, El Pulpo Parts LV in Las Vegas, NV earns 91/100: customers praise helpful, professional staff (Rocco mentioned often), friendly checkout, fair to great pricing, and a broad inventory (engines, rims, mirrors, axles). Parts are typically found fast, with quick shipping and even after‑hours help; few complaints about waits. Common negatives: a strict all‑sales‑final policy, paying before seeing parts, and one dispute over a wrong engine. Yard organization isn’t clearly covered, but overall value and great prices stand out for budget‑minded shoppers.
What clients say about El Pulpo Parts LV in Las Vegas (NV)
ordered a hard to find set of mirrors after seeing the listing online. very helpful and understanding over the phone since shipping these to michigan is a chore as they are for a large truck. they disassembled them and wrapped them well for transport and all was well on arrival. pricing was fair. i wouldn't hesitate to buy from them again and look forward to sending more business this way. i wish i remembered the name of the gentlemen on the phone but i felt liek he ran the business with a small town charm instead of the industry norm that dont care for the personal touch or care.
My car was in such terrible shape until I went to el pulpo. I was missing my windshield wipers and someone stole my hubcaps. Rocco was so kind and he assisted me with finding all the necessary parts for my Toyota Camry. If not for him I would not even have a car. El Pulpo is such a awesome place and I suggest you go for all of your auto needs.
Fantastic service and parts selection! Rocco was super helpful and professional. I needed a part for my Honda and I swung by a couple of the other salvage yards. Wasn’t a big fan of the selection of parts or the prices so, I decided to stop by el pulpo. They had exactly what I was looking for and at a great price. If you’re headed up to the salvages yards in North Vegas, make el pulpo your first stop.
Roco was super nice and took care of my needs returned all calls very fair and their cashier are very friendly I got what he described it was Hard to find accommodating people
Hard to find fellow recyclers that are quick, accurate, and efficient. El Pulpo had the part we needed for our customer. Quick to ship, had the part to our customer in two days, works great!
Thank you for your help, Oscar. We will look forward to future business with you guys!
I bought a set of rims from here. I really wanted to replace my ugly hubcaps and Rocco was really helpful. He explained to me how not every rim will fit your car They even helped me load them up and not get my car dirty!
My purchase experience was great @ el pulpo parts lv , was looking for a low mileage engine for my honda 94 and they had it . they showed me pic and updates of status to pull engine out and as well for added service they kept my new purchase engine until I decided on transportation .They provided the transportation for a minimal fee . great service overall recommended.
Fui al pulpo porque nesecitaba un espejo para mi toyota,me atendio un muchacho muy amable, su nombre es Rocco,y encontre lo que buscaba, a buen precio y buen servicio. Se los recomiendo
I found this little gem looking for a specific part for a commuter car I purchased. After doing a ton of research the young man working at this place, I believe Rocco was his name, went above and beyond to help me find the part I needed for hella cheap.
Excelente servicio y atención por parte de todo el personal que labora en el pulpo parts.
En especial del amigo Rocco buen servicio. Precios razonables. Y partes de buena calidad.
Les recomiendo este establesimiento para comprar sus partes que necesitan si ellos no la tienen se las consiguen en buen tiempo de entrega.
Buyers beware!!!
I have recently purchased an engine which according to them was the correct one. Even though the mechanics at the professional shops installing engines have confirmed then they sold me the wrong engine, they continue to insist that according to their information it's the right engine and they're refusing to give me my money back.
In good faith I drove down half an hour to their place to give them a cash deposit of $400 because their credit card system was not working, and in good faith I paid them the remainder in cash when I picked up the engine. Well, that engine will not work for my car. All they are saying is
Sorry, all sales are final. take it or leave it. You can pay us a $200 restocking fee!!! Really, like they are going to reinstall the engine into the wreck they removed it from. The way I see it it's actually good for them since they don't have to remove it to sell it.
Anyways, buyers beware!!
I will update this post if they decide to do something different.
So,I received a lame excuse. They are trying to put the blame on the customer.
I provide their suposed professional people there all the I formation they asked. And I even went as far as to ask multiple times if it was the correct engine because it was missing the cover And you could not tell if this was a v-tech engine or not. And was Repeatedly told that it was the correct engine by Rocco (employee there)
After running the VIN # it turns out that it is a v-tech. What a surprise. Oh well.
I guess the people doing the repairs on my car DID KNOW what they are doing. I can post the VIN# if you want.
Website
