It was bad and worse experience from this organization. A complete rip off from individual ls who came to pick there cars. Having cars here bw Friday and Monday mourning and paying over $525 to pick it up. This is sad. You pay yard and admin fee different from storage fee. 😔 sad
Gerald and his team rescued my wife and I from the peak of the Delaware Memorial Bridge. They were kind, thoughtful, communicated well as we worked out our situation. Most tow companies have very sporadic and strict hours of operation but when we needed assistance, we were always able to reach someone. Highly recommend and grateful they work that location!
400 dollar tow! Seriously! Julie that works the front desk is rude and nasty! If it wasn't for police contracts I bet this place would be out of business! Total charges $1175! Do Better. I would never recommend this Shame of a business!
Would like to give zero stars if I could. Appears to be a problem from other reviews I've read from this company about their drivers poor driving skills. A truck this morning on 295-N swerving between two lanes without using a turning signal and almost crashing into me.
CPG are just a bunch of thieves I have my wedding ring and a goldwatch that my wife bought me for my anniversary and when I went to go pick up my stuff from there out my car it wasn't there no more
Towed my vehicle after a serious accident. When we went to retrieve personal items out of the car a few days later, multiple items were missing from the vehicle, including something I have photo evidence of being in the car after the accident. DE state police should not be using this company. But, the woman at the desk was very nice, which is why its 2 stars instead of 1.
Wife was in a pretty serious accident so the police had them tow it. I went to go get my stuff out of the car the lady at the desk was very nice very friendly.
My car was in an accident on a Friday I called Friday evening as well as Saturday and was not allowed to pick up my vehicle or remove my items. I went back on Monday and was charged $650 to pick my car up I also couldn't leave it there or it would incur more charges. I'm told that only $50 of that is the daily charge there was a fee for them taping my Windows shut because they were left open when I left the scene of the accident in the ambulance. The gentleman that helped me to move my car and retrieve my things is the bright star on the lot he was poliTe although he knew I was being robbed, literally. It's unfortunate that when you're in an accident this way you don't have a choice of who will come and get your vehicle so it's taken to places like this will take advantage of people who won't have that kind of money laying around. I'm grateful that I had the money and was able to retrieve my car before the bill became so large that I had no choice but to sell them my vehicle for nothing. The crazy part is they only take cash and I couldn't figure that out until I realized that they were actually clients of my girlfriends who oh her still $200 for a wedding dress they never finished purchasing. So I understand why they only take cash it's obvious that they believe everyone is like that.
Before I left she gave me a $50 discount off of the $650 ticket from Friday to Monday only because they were not open on Saturday and Sunday for me to retrieve my items even with a person there. This has only assured me that I will not be using or suggesting this place to anyone and I would rather drag someone's car home for them that allow these folks to tow them and Rob them at the same time
Office is NOT open to the public on Saturday and Sunday. The office manager decides if a discount will be given upon charges of vehicle if impounded, that the driver is charged with.
Even though a dispatcher is in the office over the weekend vehicles cannot be picked up that are impounded.
Office staff is rude and does not great the public with CDC protocol (no mask). Upon leaving tells customer which just paid $425, I hope you never come back.
Very expensive.
CPG Inc towing broke into my vehicle, stole our property (business license, registration, etc) and lied about having it! We called the police and then we get a call from their driver’s personal cell number stating that he has our property and to come get it! 🤯 We go to retrieve our property and now it’s at a different location - unfortunately, the police had to be involved. Please please please DO NOT USE THIS COMPANY! They are racist, thieves, and the most unprofessional tow company I’ve ever dealt with!!!
My car was towed by them to their lot after an accident. The car was not drivable, that's why it was towed. They drove it anyways once they got it to their lot and caused more damage to the car. I was told by their driver and office woman to "deal with it"...nothing I can do about it. I can complain all I want and nothing will come of it... Very unprofessional and rude.
They stole my 68 Elcamino legally with the help of unable state police officers who released a hit and run dump truck with no insurance . According to Mike Whit of Cal Casualty who denies my towing coverage until cpg had rang up substantial bill. $925 plus $50 dollars a day. Dirty lying business in bed with cops for $200,000 a year.
office worker was asleep when i came in, smelled like weed. dumbass driver hooked my radiator support and they said they wouldnt cover it because they said it might have been like that before it came in even though i was rear ended. Sad the cops that were at my accident even said they have a reputation of being morons
My car was involved in an auto accident it's a pt cruiser they are charging me 600$ to get my totaled car off the lot they only had to pull in down the road not even a mile happened right outside of bowlarama??? That's straight up highway robbery
Be very careful about who tows your car. My vehicle was towed as a result of an auto accident. The state police called to have the vehicle removed from the road as both my vehicle and the person who crashed into me were completely totaled. CPG was the towing co who showed up. When i called CPG to get my vehicle later that day I was informed that the towing charge was $460.00. It was towed about 2 miles in the middle of the day (weekday) not a holiday. My insurance company paid for the tow but WOW! you could ship a car to GA or NC for that kind of money. I think CPG's drivers should be wearing ski masks.
Very friendly staff. Fortunately I did not have to come here to collect my car, but they were very professional and responsive to my needs for being there. If my car ever gets towed (heaven forbid) I'd want it picked up by them.
Website
