MKE TOWING & RECOVERY 24/7 in
Milwaukee (WI)

Jeremy was excellent! He went out of his way to help change my spare time and at a very reasonable price as well. Will definitely keep this place in mind if I ever need road side assistance :)

It was so cold out my car wouldn't start.He came to jump it.He had to charge his jump.Pack three different times but he did not give up.He got my car started and I am on my way home.I am disappointed about the quote.I received online.It was thirty dollars cheaper than what they actually charged me

Waited for a tow for about 2 hours when the technician arrived he stated he couldn’t do the tow due to my tire being on a flat he said he needed to get a different tow truck and he’ll be back in 20 minutes after about 15 minutes I received a call from MKE towing stating that the service was canceled I called AAA and complained and magically they were able to get the correct tow truck after I waited another 2 hours and I also had my two year son who’s birthday it was as well I waited a little over 4 hours due to mke technician not wanting to do a little extra work with tow truck he originally had the job could have been done when he initially arrived but due to his laziness and “needing a different truck” I was forced to wait in the car with my 2 year old in -10 degree weather I am highly upset and would not recommend this company to ANYONE

AWFULLY TERRIBLE are the only words I can use to describe this company. They over promised and under delivered on services. We waited for two plus hours and they never showed up to tow vehicle. I will NEVER EVER call this company again and WILL NOT recommend anyone to use this company. I was promised a full refund and I have yet to see that?

Excellent excellent excellent. Called them in a jam with a flat tire and no spare, they got to me with no problems and for a super reasonable price. I will absolutely use them again.

Terrible customer service. I get that it's Monday and it's busy, but I've been waiting for 3 hours. There's no reason to hang up when I just appreciate updates. I'm patient, but you need to communicate if there's lots of tows lined up. I only used the tow as it was provided for a discount by insurance, but I am definitely avoiding MKE towing if I can. EDIT - I finally get cooperation when they have a confirmed driver, but I waiting from 12:55 until 4:15 to know my "tow in 1 hour" was 10 minutes away.

**update due to response. The entire response is absolutely fabricated none of this is anything that I even remotely close to what I called about. My car was towed and I was looking for where it could be. I mistakenly called them and they were absolutely rude about it nor would they answer any questions. I was not in another state. I did not need a jump start. None of this is true. Therefore my statement still stands. Y'all are wild and don't even make any sense. I would not recommend this business still to this day. Immediately rude on the phone not willing to have a conversation at all. Couldn't even really ask my question. ?‍♀️ I wouldn't recommend based on that.

I scheduled a towing pickup a day in advance. They did not arrive at the pick up time and after four calls, I kept getting different arrival times. After four hours of not showing up I canceled. Would not recommend !

⭐️⭐️⭐️⭐️⭐️2nd time MKE has towed my car. Great experience from start to finish! The dispatch team was super responsive and kept me updated every step of the way. Danny, the flatbed tow driver, was professional, careful, and handled my car with the utmost care. He arrived promptly, loaded the vehicle smoothly and made the whole process stress‑free. Highly recommend both the service and Danny for any towing needs! ??

Don't expect reliability when you hear this company I got set up for a pick up after my car surprise broke down on me. They originally told me the eta would be 1 hour. After waiting in my car for and hour and 15 minutes I decided to give them a call to check their eta. In which they responded with another 20-25 minutes further for eta. I wait for another half hour and a driver reached out to me letting me know it would only be about 10 to 15 more minutes. 40 minutes go by and the tow truck is finally backing up to my car. My initial phone call to schedule was at 8:19 AM and my car got picked up at 10:40 AM, so we did just barely miss that 1 hour eta. I did call to try to get a discount. They mentioned that they gave the biggest discount they could so there only resolution to the situation was to promise a discount in the future for the next time I need to get towed and the told me I didnt need to pay sales tax but I did still have to pay the unmentioned service fee. Please don't make false promises!

Great customer service. Arrived quickly and the driver was professional, courteous and efficient. This is my third time with this company. Great service. Great price. Great customer service! I would definitely recommend them to others.

Jeremy was efficient, professional, and precise! He took great care of us and treated us well.

Jeremy Adams was a big help came on time drop my car Off at the location to the shop on time and also show great customer service. I definitely appreciate and will continue to go through MKE towing.

MKE towing was responsive, fast, and polite! Jeremey was on his way immediately upon us calling. We got a quick jumpstart and were on our way home!

I had the best experience for a tow because it was quick just wanna give it to the driver MZ he was quick with his job and super nice

If I could give zero stars, I would. My husband’s vehicle was towed by this company, and when I contacted them to obtain the legally required information about where the car was being held and how to retrieve it, I was met with profanity and aggression from staff. The call was abruptly terminated, and my number was blocked. When my husband called directly, he was told that if his “attitude” did not change, he would have to wait until Monday to retrieve his car. This is unacceptable, unprofessional, and raises serious legal concerns. A towing company has no authority to hold a vehicle hostage based on a subjective judgment about a customer’s demeanor. Because the company refused to provide the vehicle’s location, I had to contact the police department to obtain that information. This kind of obstruction is a clear failure of both customer service and legal responsibility. Consumers should be aware of these practices. No one should be subjected to aggression, profanity, and refusal of service when trying to retrieve their own property.

Incredibly terrible and harmful experience. My car got stolen in Milwaukee and when found, had to be towed from the city lot. I had to drive 3 hrs to Milwaukee to bring my keys to the tow truck driver so they could take it to a mechanic, and the mechanic never received the keys. The tow truck driver denied ever receiving the keys, however the city lot found security footage of the tow truck driver receiving the keys. When I let them know, he changed his story to say that he gave them to the mechanic, which very clearly never happened. When trying to find a way to make it right, multiple employees denied that the tow truck driver lost my keys, despite all evidence to the contrary. He raised his voice to talk over me while trying to find a solution, repeating over and over again that the tow truck driver said he didn’t lose the keys, and therefore couldn’t have, and that they will not be paying or providing compensation for any loss of property. He then hung up on me. I’ve already had my car stolen, destroyed, and I’m having to spend way more money and time without a car because of a simple mistake that they could easily own up to and make right. The tow was literally a 2 min drive from the city lot to the mechanic. Horribly unprofessional and rude staff. Impressively incompetent as well. do NOT get a tow from them.

MZ He gave me amazing service & arrived quickly. Very friendly and helpful

I would definitely not recommend this place. I had them come out to tow my car because my caliper bolt came loose. Which is a pretty easy fix. The guy was nice. I have an all wheel drive equinox. After he raised my car up from the front he handed me my key to my car and proceeded to tow my car on the freeway. I know nothing about towing a car so didn't question it at the time. I had the car towed to my parents house and asked my dad to come out and show him where to park it. Upon parking it I stepped outside and could smell burning. My father went inside my car and then up to the driver and asked him why he had told my car in park. The driver proceeded to say yeah, because my car was a all wheel drive that it should be in park when towing. My dad knowing about cars then told him that's not true any vehicle with all wheel drive should never have the back wheels touching the ground when being towed. They should either have wheel dollies or be put on a flat bed. The driver insisted that was not so, charged me then left. I called the company and talk to someone there who also told me the car should not have been in park but in neutral. He asked me if I was sure it was in park which I let him know i was positive seeing he handed me the key to my car before we took off and im pretty sure my car can't be put in neutral without a key. By the way an all wheel drive should not be towed even in neutral. 7 different tow agencies all said the same thing. The person who answered the phone told me to email a complaint and someone would contact me in the morning. When I didnt hear back I called and was told in 24 hours someone would call. I called back the next day and have been given the run around. It is now going on 6 days and these people have yet to respond properly. Not from a manager or the owner who i keep calling for. This company claims to be specialist in towing but I failed to see that seeing my car was damaged while being towed.

Driver provided for my needs was a great guy. Very open and personable. Seems to have good values and cares about his kids.

Their add says the first 4 miles are free, which is false. My car needed to be towed 1.7 miles away which is seven minutes they told me $85. I still agreed to have a service I called at 2 PM. He told me 30 to 40 Minutes I called back 55 minutes later he told me it would be another 30 minutes, wasted a whole hour, and I had to be to work if I could rate the 0 stars I would. I do not recommend this company

I contacted this company to arrange for my son's vehicle to be towed. Upon the tow truck's arrival, the driver jump-started the vehicle, assuring me I would have no issues getting home. I paid $100 for this service. However, just 10 minutes later, the vehicle stalled on Moreland Road during rush hour. I contacted the company again, and they informed me that I would need to pay an additional $150. I agreed, and they estimated a wait time of 60 to 90 minutes. After 90 minutes, a text message indicated they were 11 minutes away, but no one arrived. When I called, they gave me another estimated wait time of 60 to 90 minutes. The dispatcher even mentioned that no ETA text message had been sent. I would not recommend using this company. While I typically utilize my insurance company for such matters, my son's vehicle does not have towing coverage. I intend to add this coverage to avoid experiencing such unsatisfactory customer service in the future.

I hired this tow truck to take my car to the dealer for major repair (undrivable). They picked it up fine, but delivered the car to the wrong dealership without letting me know. I called to ask where my car was when i couldn't find it at the dealership I had an appt. at, and they said they would call back, which they did not. I had to locate the car myself, and demand several times over the phone to take the car to the correct address, taking most of the day. I would not recommend unless your car is drivable and you can fix the mistake yourself. My assumption for a tow truck company would be that they could get from Point A to Point B, not randomly dropping at Point C. EDIT: After 15 calls, I was able to have them correct the issue and move the car to the correct dealership. This took about 2 days from the original tow date. I am glad they corrected the mistake at no cost, but am still frustrated losing 2 days of time my car could have been repaired. I am lucky to have a second vehicle to use, but if you need guaranteed delivery, I would like to present the risk of using this service. I originally gave this a 1 star due to the service I paid for not being rendered, but have since upgraded to a 2 star due to the time, stress, and effort it took to get the mistake corrected.

Best tow experience ever! Very quick arrival, agent friendly and informative. He explained what he needed to do to hook my vehicle up and the safety he was taking to not break anything. He also inquired before and on arrival how and where I wanted my vehicle to go. It was a smooth transaction all around. I would recommend MKE TOWING to everyone that needs a tow, actually I already have! THANK YOU!

I would highly recommend looking elsewhere for a tow, I had my upper arm break on my vehicle and needed a tow, from the photos you can see the before and after, from when they showed up, and the worst part is they never told me about the extra damage to my vehicle, they just said that I needed to call another tow company because they couldn't do it, and thought that was weird and went to my vehicle and saw what they actually did, and they didn't say anything until I called them and confronted the owner about, but then he just played it off like oops that's what happens, even after no damage agreement was signed, and what should have been a tow and maybe a $400-$500 repair ended up cost me over $2500 in damages. After the damage, Kicos towing came out and towed my vehicle the correct way with care and respect towards someones vehicle and did a very good job, i would recommend them, Would not recommend MKE Towing!

Excellent Service! Jesus the tow truck operator was very Professional. communication skills were up to the mark .I will most definitely recommend this company to my friends.

Our Harley broke down in Milwaukee. Fuel pump ?. After waiting for AAA to show up for 4 1/2 hours, we gave up and called MKE. He was out within 15 minutes, had our bike secured and drove us all the way back to Belvidere, IL. Great guy! Great conversation! Great service! I highly, highly recommend!! We appreciate you so much!