This rating is based on customer reviews, inventory size, pricing, and service quality
Based on a small, recent sample, sentiment for Auto & Scrap Recyclers, Inc - North Facility in Milwaukee, WI is mixed-leaning negative: 54/100. Strengths include a quick salvage pickup and at least one very positive experience. Common complaints center on inconsistent customer service (unanswered calls, curt phone manners), a faulty part with credit-only returns, and pricing that can exceed new parts online. Availability details by phone feel unclear; pickup timing was good, but phone wait/response was poor. Little is said about yard organization or ease of finding parts, so those areas remain uncertain.
What clients say about Auto & Scrap Recyclers, Inc - North Facility in Milwaukee (WI)
Called this place to ask if they had a certain vehicle and was told with an attitude "Of course I don't have that" I said I was asking cause I had seen a picture of it and the lady said well we dont have it and hung up! pretty rude customer service.
I purchased a part for my vehicle and took my car to the repair shop, the repair shop replaced my old part with the part i purchased from these guys the part was non working so that cost me more money at the repair shop because the mechanic had to uninstall it and do the work again. I called these guys to let them know part was trash and didn’t work and i wanted my money back. This disgusting guy had a really bad attitude and yelled i couldn’t get my money back i could get another (probably damaged part) or store credit. I wouldn’t refer anyone here or ever shop here again. I will definitely be calling the better business bureau. Stay away!!!
Such nice customer service. Arrived in a very timely manner even though i called last minute for a salvage pick up. When Rio arrived at to pick up my vehicle he was very kind and prompt. Didnt give me as much as i would've like, but with the cost of scrap metal so low, you cant expect much. Paid more than other salvage yards i called.
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