Landmark Auto Group in
Alexandria (VA)

I’ve been coming to this shop for a few years now, and I’ve always had a great experience. As a single woman who doesn’t know much about cars, I’ve never felt taken advantage of. Max and his team take the time to explain what’s going on with my car and let me know whether something needs to be fixed right away or if I have some time. I moved from VA to DC and still only trust this shop with my car. 10/10 would always recommend

Excellent work with fast service and great communication! I can't say enough good things about Max and his crew. They've done tires, brakes, state inspection, coolant, and axle work for me, and each time is honest, fairly priced, and smooth.

I recently had an experience with this mechanical shop that left me quite disappointed. When bringing in my vehicle, I expected a proper diagnostic to be conducted to identify the issue clearly and provide an estimate before any repairs were made. Unfortunately, this did not happen. The technician made assumptions about the problem without thoroughly diagnosing it, and after attempting a repair that ultimately didn’t work, I was left to cover the cost of work that had not been completed effectively. This lack of transparency and communication is concerning and not acceptable. I would caution potential customers to be aware of these practices, as it seems that the focus may be more on taking payments than providing accurate and fair service. I cannot recommend this shop based on my experience.

Awesome shop. Max the owner is honest and great to work with. Shop does great work. Always great to work with him.

Highly recommend this shop! The team here is honest, professional, and truly knows their stuff. I brought my car in for a strange noise, and they diagnosed and fixed the issue quickly without trying to upsell unnecessary work. Prices were fair, and the service was top-notch from start to finish. It’s rare to find a mechanic you can fully trust, but this place is definitely i recommend it

Excellent service, ranging from fixing the ac system on my truck, to identifying the underlying cause of why it was broken in the first place. I prefer to take my business to landmark auto group, due in part to their mechanical skill, but also their hospitality and customer service. When you call in you’re likely to speak with max the owner, while providing you solutions and estimates for your vehicle he is a joy to speak with.

Well, I will never return after my visit today. This place is shiesty and can't be trusted. I came in this morning for some work on my brakes and had previously been quoted $800. They said I would eventually need control arms, but they weren't necessary to replace right now, so I told them to wait and just work on the brakes. After waiting 5 hours, they told me the work was done, but they had done the control arms and some other small things that I hadn't agreed to. They should not have charged me for labor at least since I had not agreed to this extra work. It is so difficult to find a mechanic you can trust, and unfortunately you can add this one to the group. GO ELSEWHERE!

Excellent Service Kind friendly, very honest. Professional Knowledgeable Quick service Best place I have ever been to for my car. Highly recommended I would never go anywhere else EVER BEST PLACE TO TAKE YOUR CAR !!!!

A godsend. Had a large screw - washer & all - stuck in my driver's side front tire. Called assuming I would have to schedule an appt & was told I could come by same day (I was about 15-20 min. away in Kingstowne) . When I asked how long a plug would take (had young son with me) I was told 15 mins. The gentleman was not lying! The tire was repaired very quickly. Another gentleman, Max, was so courteous and kind with my son while we waited (even showed him how the car lift works). Will be taking both my husband's car & mine here for any needed work in the future. Very affordable.

Can’t say enough positives about Max. We drove from Boston to Fairfax to visit grandkids, then to Old Town to enjoy. Suddenly a noise from under the car, a flap dragging on the ground. Not a good situation. Reviews online (Google, Yelp, others) all point to Landmark Auto and Max. Called and he said bring it in. He was kind and reassuring when we arrived, put our car up on a lift. His mechanic immediately saw the problem, nothing major, a quick fix, an incredibly fair price. It was a great experience, in a vulnerable moment, to be treated so well and taken care of. This is a long way of saying that I highly recommend Max because you can trust he will treat you fairly and fix your car.

I had gone to 4 other auto repair shops to get my tire patched up but no one could fit me into their schedule. Gabe got me in even though they were busy and really helped me out because I have to make a long road trip the next day. Truly life savers. These guys are super nice and efficient. 5 star people.

Al is an excellent mechanic. He knows his way around BMWs, especially M-series models. I was happy to see how much he knew about the quirks these cars have and how to address them. He has worked on all three of our cars (X5, 335, M3) and they are running smoothly. Highly recommend!

I brought the car in just before closing on Thursday to get a new part installed. I said I needed by the end of the day Friday. They said no problem. It was done on 11 am on Friday morning, way earlier than I expected. It looks great and at Landmark they always do great quality work and are good people. They are my go to shop for any work I need done.

I used to take my car here for years. They were always great, offered reasonable prices and were trustworthy, I recommended them to everyone. However, my last oil change, I was surprised with how quickly they completed it. When I picked it up, my car sounded strange. I ended up looking at the fluids, and all my fluids were beyond low. I"m not sure what happened, as I had no issues before I brought it in. Maybe they were in a hurry, but I was very disappointed.

They were awesome! I went for an emissions test. Was super quick and very helpful. They even added air to 1 of my tires and put my new license plates on. Great team there!

I came to this auto repair shop on 08/12/2021 and requested service B for my mercedes and they charged me almost $400 and did not include everything that service b includes at the dealership they basically gave me a fancy oil change and while doing so broke my undercarriage cover. As any old basic poor mechanic would say they tell me "It was already broke" I told them it was not broken and I did not hear a loud dragging before taking it to the shop. I also asked why did he tell me I need a brake fluid change when mercedes dealership includes that in service b. I can copy and paste a list of things service b includes as listed on Mercedes of Alexandria website. Mercedes-Benz B Service Includes: Synthetic motor oil replacement Oil filter replacement All fluid level checks and corrections dependent on factory-recommended service intervals for your vehicle’s year and model Tire inflation check and correction Brake component inspection Reset maintenance counter Required elements Cabin dust/ combination filter replacement Brake fluid exchange No brake fluid exchange was done at this shop and they should change the name of the service as this is fluke and not real.

Excellent service. I took my Audi Q5 for brake work and I am very happy customer. They completed the job in 2 hours with reasonable price and complete professionalism. They explained things to me very clearly, the various options and what needs to be done. I felt they were honest and not pushing unnecessary repairs as most of repair shops do. I Fully recommend this place.

First time I write a review after years of coming here, they have always been great people, professional, friendly, accommodating, thoughtful of your money, they'll advise what is urgent and what can wait if you need to save some money. All of my experiences here have been excellent, once they saved me from buying a new tire because they identified the one I had as faulty from manufacture, they're honest and they'll tell you when your car will be ready, no guessing games. Thank you guys, you're the best.

My friend took his Fiat 500 to Landmark Auto Group for inspection repairs. They did such a great job fixing his car that when my Jeep needed repairs I immediately called Mack the owner and made a appointment. Mack and his team got me back on the road quickly and my Jerp runs great! It has been said that word of mouth is the best advertising and it's true. When my sons BMW need repairs he took his car there and once again another satisfied customer! These guys are very professional I would recommend them to friends and family.

These guys are the best in Northern Virginia. My wife and I drive in from Sterling now that we've moved because they do great work, we trust them, and they do an excellent job of communicating what is needed before they do it (i.e. no surprise charges). Cannot recommend more highly. Wish other places were this friendly and professional.

Max the owner is amazing!!I feel like every time I go there it's like having your dad look at your car you know that you're going to get a truthful and honest diagnostic and actual care of your car.His work and labor is very reasonable in comparison to most luxury Auto repair shops in the northern Virginia market and they're always trying togive you options and alternatives to providing the most effective cost effective based on your budget giving you both a high option and low option of materials work and labor shows the good genuine honest loyal business trade in sportsmanship that Max puts into his business. I've been to a lot of shops in the area including their sister shop in Springfield which is just as amazing in the aspect of the work but just as good quality work. I will say the landmark Auto on Duke Street isn't the most posh posh in the aspect of the seating area to wait for the work for your car to be done,but the people there are very much like family very friendly and always willing to make sure they provide you the most cost-effective quality work for the amount of money that you're looking to spend along with options.It is truly the best auto repair shop in northern Virginia for Mercedes, Porsche,Audi,BMW and Volkswagen. Landmark Auto group becomes your family as all of the customers there are mostly returning and or loyal customers who come back,Max is the most loyal businessmen that I know in the northern Virginia market! Thanks guys you make one of the most nervous stressful moments in one's life dealing with their car in issues that it may be having one of the most relaxing professional experiences that I've ever experienced. Max you're the best!!

I have not had my car serviced here YET but, based on the amazing customer service I received today, I most definitely will! I have been driving all around the area all morning trying to get my state inspections done for my registration with no luck. Unfortunately, Landmark Auto Group’s inspector was not in today, but the gentleman that helped me was able to refer me to another location that does inspections and he called the inspector to make sure that he was there and to let him know that I was heading his way. I am new to the area and am deeply appreciative of the assistance I received here.

These guys are so honest. I went in to have my brakes checked before I drove my car to Chicago. They checked my car and told me, my brakes were good for another 3-4 months. They didn't charge me for checking the car. They told me to come back in 3-4 months. I am so luck to have found such honest and great guys. They are also amazingly fast. I would highly recommend this place.

I have been coming to this shop for over 10 years. Max and his team are very nice , knowlegable and friendly! They definitely know what they are talking about and will explain to you what is wrong with your car and what exactly they will be fixing. They will save you thousands of dollars when you compare them to the dealers and other shops. They are very trustworthy. You do not need to look anywhere else. I'm not sure why it took me this long to rate them.

Max is awesome- honest, fair, and very pleasant to work with. They are always forthcoming about wait times, do not bamboozle, and are very experienced with luxury cars. I've been going to him for 3 years and trust him with the Beemer 👍🏻👍🏻 I never bother to post reviews, that's how much I love this place! Highly recommended

Since we moved to VA, we were looking for an honest reputable mechanic and we are lucky to have this shop! They are all hard working, intelligent, and fair people at this shop who give you a true diagnosis of your car without all the extras added to a quote to rip you off. You can trust what they are telling when it comes to repairing and maintenance of your car. Max and Todd are the best and always take good care of each customer! We will always stay loyal to this shop!

Max is awesome! Now considered family to us and our cars. For those of you out there that still take your cars to the dealership...this is the guy the dealership calls when they can't figure something out. Luckily over the last 15 years we have been under Max's care and we wouldn't go anywhere else. Great location and very, very flexible when it comes to needing a car in a jiffy.