Donation Nation in
Gaithersburg (MD)

The amount of inventory they have is staggering. I buy to resell and it was hard to find something at a reasonable price unless it was marked 75% off. Most of the prices cost more than what is sold in my shop. On the bright side the staff was very nice and helpful

Cleaning out my parents’ five bedroom home was completely overwhelming. Donation Nation came to the rescue and helped us do in two hours, what would have taken us days to do on our own. We were grateful for the care that the guys took to ask questions and glad that we weren’t sending things to a landfill when they could be used by other humans. Our experience could not have been better.

We used them earlier this year and have nothing but compliments. Honest, efficient, liked the concept and Charles was a pleasure to deal with according to my sisters. It's very unique and the best 'EZ button' for resolving this issue and cost effective as compared to other options - and less hassle (as many others say 'no' to larger furniture etc.). Also, went by today, and Charles was nice enough to ask a woman to take me in to look at some tools. Appreciated that and gave her a 10 dollar tip in addition to buying 2 good items for 5 each. Wishing them the best and we '4' give them our highest recommendation -and we talked to a BUNCH of people after our Mom died. This was the best (though they aren't buying stuff).

Telephone interactions were great, scheduling easy, pickup was timely, and the team, Jackson and Eric (I think) were friendly, respectful, very capable and did everything with a positive attitude and a smile. I highly recommend Donation Nation!!

A+ on communication. You all called and showed up on time. Jackson did an amazing job emptying out the furniture, lots of books and Misc items. Even though it was all being donated, everything was treated with kid gloves. Donation Nation is an awesome concept and I would recommend them to all.....

We needed many items removed from our basement after it was flooded, including large pieces of furniture, recyclables and trash. They made a stressful situation easy—they literally took everything and anything we didn’t want. They updated me on their arrival time the day of so I knew exactly when to expect them which was helpful. Most impressive was their professional, positive, respectful and “can do” attitude. They worked nonstop and with a smile! I even got a text the next day thanking me for hiring them! I would not hesitate to hire them again—they were excellent!

This was such a pleasant experience. I love this business. The staff was very helpful and polite. Will definitely be returning.

Do not think twice about using Donation Nation! Scheduling was easy, they arrived on time, Jackson and Eddie removed some heavy furniture quickly and gently. We also got a senior discount which was great. I highly recommend them!!!

Best staff ever. So kind and helfpul and the store is organizad and clean we found a lot of good things for a good price - everything from rugs to utensils!

So friendly! Quick and helpful in unloading the items we brought to donate from my mother’s estate. We returned six times, with the same helpful service, each time, even when it was busy. I wish there were facilities like this in my home state.

A great experience working with DonationNation to remove a sleeper-sofa. Booked online, got a confirmation, then a call to tell me the guys were on their way. Very polite, careful, efficient, in and out so quickly and painlessly. And got a tax receipt as they loaded our sofa into their van. A really pleasant experience. A very worthy company. Use them!!

Excellent service from a cheerful, friendly, and efficient crew. They took everything that I put out for them, including several loose items. It made my job much easier.

Shout out to the dedicated and hardworking staff in Gaithersburg!! Chuck’s Warehouse loves you and all the good work you do!! ?☮️♻️

Charles and his crew were clear in communication, quick in availability, friendly, professional. It was a phenomenal experience and well worth the money for giving our dining room set with china cabinet away.

I cannot speak to their junk removal service, but I have been a donation nation shopper at their secondhand store for years. My feedback is this: Google lens has ruined this store. In the last couple of years, the prices went from reasonable to high and illogical. The reason? They told me that their method is to look the item up and see what it is posted for and halve that. For example, an iridescent glass platter was priced at $75. If you google lens the platter, it comes up as being for sale online for $200. BUT this system isn't great. If you look closely at the plate, posted online, it is listed for $200, for a set of two, in the box. The specialized buyer for this item, who would be willing to pay "full price" for a $75 platter online I suspect is not the regular shopper. What something is posted at for sale online is not a good metric to set prices. I know this practice combats resellers, but it dissuades regular people as well. More reasonable and standardized pricing for regular second hand goods would greatly improve the quality of the shopping experience. TLDR; what something is posted for sale at online is not a good representation of what its actually worth.

Great communication. They were able to accommodate a last-minute request. Very helpful staff and movers. Thrilled to have furniture and small appliances heading for resale instead of landfill. Thanks for the great experience. I will definitely use your services again.

Donation Nation was a pleasure and privilege working with and I will recommend them heartily to everyone. Jackson and Flavio were punctual, professional, ever so kind, respectful of my house, careful in moving the furniture outdoors from upstairs and from downstairs. They followed through and sent the donation receipt including a valuation of goods for my taxes. It is NOT easy to find an organization to pick up furniture from a residence and I was thrilled to learn about Donation Nation from a dear friend. L. Rheem

Outstanding junk removal service. This is the second time I have used the service. Crew is intelligent, considerate, efficient. The system (appointing, scheduling, reminders) is administratively accurate and reliable. It is a well run operation. Would go nowhere else for junk removal. Plus it is environmentally friendly and they take anything. The removal fee is also tax deductible. Definitely a "win/win/win". I am in the process of decluttering my house and I will be using their services again in the near future. Thank you Donation Nation for what you do.

What a great find to donate any and all items that need to stay out of the landfill! They accept a lot of things other places don’t, and make sure they get repurposed well. Super easy drop off and there are people there to help you unload your items. Also some great thrift finds.

I recommend Donation Nation for everyone. They are an eco-friendly and safe company that will discard all items you no longer want. Jackson and Eddie are two great employees who did an excellent job removing my donations. They are hardworking, polite and friendly. I’m grateful for all their hard work and excellent customer service.

5-STAR REVIEW I'm blown away by the exceptional service from Donation Nation! Charles and his team went above and beyond, delivering a beautiful piece of furniture to our home with professionalism and care. Their communication was top-notch, and the entire process was seamless. The team's attention to detail and dedication to customer satisfaction truly impressed me. Donation Nation's mission to give back to the community is inspiring, and their commitment to excellence shines through in every aspect of their business. Highly recommend Donation Nation for any donation or delivery needs! Thank you, Charles and team, for an outstanding experience. Rating: 5/5 stars Would definitely use their services again!

Jackson and Eddie were amazing!! Very carefully delivered and very polite and conscientious young men. They even took the time to make sure the lights were plugged in and the unit was centered. Could not have imagined a better delivery experience!

I would definitely use Donation Nation again. They were very professional, prompt, and efficient with their pick up of a ton of furniture from my home. I will say, it was pricier than I expected it to be, but the convenience of having them come to my home, disassemble, and take the furniture within an hours time was worth the price. Highly recommend!

I absolutely loved working with DonationNation. They called me back on a Saturday, to my astonishment, and helped me ensure my pick-up was scheduled when it needed to be, on July 30. The two young men who arrived to do the work were on time and courteous throughout, they finished the job in an amazing two hours! I cannot praise this service enough--and they have a great mission.

Dropped a few items off at donation nation with ease. We requested a pickup for some large items and we were scheduled quickly. Everyone was so responsive and courteous. The two gentleman that came were so wonderful and polite. My husband and I truly appreciate all the help and how quick and efficient they were. Highly recommend donation nation for pickup services.

Love it here!! They have the most unique clothes and house pieces for great prices. They always have new inventory too! Super friendly and helpful staff. Can’t wait to be back

I remodeled my living room and dining room and had to get the previous furniture out of the space before the new furniture arrived. Scheduling online was smooth. The crew that came to remove the furniture were quick and efficient. I was able to have my donation receipt emailed to me to complete the process. I would definitely use Donation Nation again!