took my car in for failing clutch diagnosis. I explained the issue with the car and what I've attempted to do to fix it with another mechanic with no luck. TransTech decided to attempt the same fix we already did, charged me $300+ and sent me on my way.( I trusted they did something differently that would work)
An hour later I was being towed from the middle of the highway for another $200. I called trans tech, he mentioned " I was worried about that" and said I can have the car towed to their shop and leave it outside since they are already leaving for the weekend. This was around 2pm on a Friday and TransTech's google profile says they close at 5pm, I was not leaving my car over the weekend to sit at a random lot where anything can happen. During the time they had my car they did not once stay until near 5pm. (regardless of all this I did not once get frustrated with TransTech or give them a hard time. I was always calm just looking for how we could resolve the issue with the car.)
During that last phone call, I also asked that if I do a full clutch replacement can the price be brought down a bit since I paid $300+ and the issue wasn't resolved. I was told yes, no problem. And that's the last I heard from them. I now have all the parts needed, have been calling trans tech multiple times a day for 3 days to schedule and have not been answered or called back even once.. How ridiculous is it that an "Open & Operating " business cannot answer the phone or get back to you for not 1 but multiple days? I think it's because I've only ever seen 1 person working there. I only kept trying because they owe me some credit for the failed fix. At this point I would rather spend more anywhere else. Had they simply answered at any time, I wouldn't have bothered writing this review.
They have done a amazing job on my wife vehicle. They are very honest , and straight forward. They work on any or every issue, not just on transmission. After 5 years going to same mechanic, Trans Tech became my go to shop, the FACT they have the skills and knowledge.
I took my wife vehicle expression I needed to replace transmission. Ron, very nice guy, said my transmission was not the issue. Squirrels chewed my battery cable among others wires, was able to trace and repaired. Also found out there was sugar in my fuel pump injector. They were able to clean it up and replaced. Now the vehicle runs better and smoother than had been for 2 years.
Took my coast clutch drum to them and they knew exactly what was the issue right away , great gentleman helped me out immensely and helped me get my F350 back up and running asap! Will be back if I ever need more work done. A+A+
Awful that do business with. Beware you can drive the car there but you may have to take it out on the several trucks out because all you will have is parts and unworkable vehicle. He will not let you know ahead of working on you vehicles if your car will be damaged. And prices he quoted was much hire than dealership price on the same parts. Beware of this “mechanic “!!!!!
I have never given a review to anything ever, but I had to on this experience. I went in to ask if he can provide an estimate. My transmission is blown. What floored me was he asked what kind of transmission was on my truck like as in brand or model..wt! I don't know if anyone would know that of their vehicle..what kind of question is that! I said I don't know..look it up with a vin number. It was the most rude and insulting encounter I ever had. It was like I was interrupting or something. Every other business took their time and gave me an estimate. He came highly recommended. It's a shame he treats customers that way. There was more to the conversation let's leave it at that.
The owner “Ron” is the only mechanic I will let work on my car. He is honest, professional, very knowledgeable, accommodating and tells it like it is-very straight forward-which means a lot in this day. You will not be sorry you had Ron work on your car-it will be a pleasant experience-not one often experienced with car repair.
Mr. Ron was very honest and kept me informed of all that was going on with my car. My car drives better than ever. I would refer my friends to trans tech if they lived in the area. Great service. Very happy customer. Thank you Trans Tech and Mr. Ron.
Check my car to another shop thinking that maybe the catalytic converter was going bad. That mechanic told me I had a bad transmission which is why I ended up at trans tech. He diagnosed the vehicle and tell me it was definitely the catalytic converter and the transmission was fine. I want ahead and let him put the catalytic converter in and do a transmission service since we both agreed that it had a little bit of a leak and probably has not been serviced since day one.
When I got the car back O my God it was a different animal in drove so much better. Highly recommend these guys they did a phenomenal job
This shop is a shining gem in Gaithersburg. Ron and his team are professionals with the “can do” attitude that provides much more value than just the expense of a repair. Their years of experience shows in tackling and mastering difficult problems to diagnose. One of the best automotive service values in the market place today.
Ron and his guys worked on my trailer last min. I was on a deadline to make a delivery and need service that day. They kept me in the road and and I made my delivers one time.
Thanks guys.
Shawn
Five stars are not enough - Ron deserves at least twice that! When the transmission failed in our 2014 Town and Country two weeks outside of its warranty, Ron truly went above and beyond for our family. In addition to providing great service, he was incredibly gracious with his time in discussing possible options and answering my questions. Because of our amazing experience at Trans Tech, we can now drive our van with confidence. It is clear that Ron values and takes great care of his customers, and we cannot thank him enough!
I have known Ron for many years, he fixed a trany for me years ago so I take my son's F150 to him for transmission work that he said he would fix. I could tell Ron was stressed that day but when my son asked him a couple questions about his pride and joy truck Ron just blew up, handed the keys to my son, slammed his hood and told us to get out of his shop. I didn't know what to think and tried talking to Ron but all he wanted to do was not to deal with questions from a paying customer. Sorry Ron but if I'm paying you to work on my vehicle and have some questions, then guess what? I'm going to ask them and would expect professional, intelligent answers. Because of your super unprofessional attitude I will never be back nor would I refer anyone to him. He can take his over priced shop and his lousy attitude and shove it where the sun don't shine......jerk.
I forgot rule number one of car repair: insist on getting EVERYTHING in writing, before you authorize work to be started. Ron and I disagreed on what was verbally discussed, and it cost me $1,000 to get my vehicle back IN PIECES. The cost was based on half of the anticipated (not actual) labor costs, plus $98 for a diagnostics fee that did not produce a written diagnostics report, and ~$40 just to round up the bill to an even number.
My husband and I both take our vehicles to TransTech. Both Ron and Jason provide great service that I can count on over and over again. I use them to both maintain and service our cars so we get the best life out of them and can always feel safe. I will always recommend them.
Are you tired of mechanics that are careless or rip you off? Do you just want a good mechanic who will make you feel safe about driving your car after it is fixed? Then take your car to Trans Tech in Gaithersburg. I have been going to this business for at least 7 years now with three different cars, and I trust the owner completely. They provide superb service, giving me all the details, options, and estimates, then let me decide what to fix. Having had decades of experience, they will tell me which issues are a priority safety issue, and which problems can be put off for a few months. They work hard to get me the best prices on after-market parts if needed, providing their expert opinion on which parts would be safer and longer lasting if purchased new. The experts at Trans Tech take the time to explain to me exactly why a certain fix is needed, and are willing to let me come into the shop to show me exactly where the problem is on the vehicle so I have actually seen the issue. Afterward, they have shown me the fix so I can see the quality work they have provided. I have trusted them with fixing my teenager’s car (after several accidents) and making it safe, as well as checking out two used car purchases to ensure they are a worthwhile investment and safe to drive. As a female driver, I have been ripped off by many businesses, but these gentlemen are honest, hardworking, and genuine. I would highly recommend the experts at Trans Tech in Gaithersburg.
We have several vehicles, all of which we take to trans tech for servicing. Ron and Jason always bend over backwards to help us get our trucks back on the road as quick as possible. These guys are great.
Trans Tech has been rebuilding my family's transmissions for years. For me there is no better shop to have a ford transmission repaired. I currently have two truck transmission from them, 2004 F-250 snow plow truck with over 180,000 miles on the rebuild with no issues and my most recent rebuild was in my 1995 F-350 dually which is a heavy hauler. The dually currently has 60,000 miles on the rebuild with no hick-ups. The guys at trans tech are awesome people that take the time to answer your questions and explain the problems and allow you to make the decision. When I talk to Ron and Jason they make me feel like family and that goes a long way in my book. Thank you trans tech for keeping my trucks running as well as my family's vehicles.
We have worked with Trans Tech for a long time. They are a real family business just like ours. Whenever we have very tough transmission issue's they are our go to shop! Thanks Trans Tech!
21 S Summit Ave #73, Gaithersburg, MDGarbage collection service
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