We had a rental with some problems, and a person at their main number helped me ensure the part we needed was at the store we'd be driving by, and put the order in so it'd be waiting when we got there. When we had trouble with installing the new part, someone (the manager?) was so kind and helped us out. The price of the part seemed very reasonable too!
Great customer service. We went into the place not sure if they did retail sales but the guy at the counter helped us get what we needed quickly. They are exceptionally friendly.
Excellent costumer service. I ordered shocks for my car yesterday and promised by Friday, I called today to check order status and to my surprise they had them already so when ahead and picked them up. That was lighting fast! Thanks!
Great prices, knowledgeable staff and customer service is always great. They do take care of wholesale along with walk in retail. So sometimes it can be a few minutes until I can order. But really I have waited for worse things. The prices are worth it and they'll even lower prices to make up for their phones ringing off the hook and having you wait a few extra minutes. Travis is excellent and knows what he's doing. Helps get you to the next available sales person and if your parts start to take longer than he feels appropriate he'll go back and get it himself. Nothing but the absolute best. Large inventory and professional staff. Beware this store gets hoppin in the morning so wait times should be expected to be a little longer but they'll get you setup in no time. And last if you are military you should only be coming here hands down the manager Kevin will give you a good military discount. Would most definitely recommend !!!
Part Authority in Gaithersburg is a great place for your auto parts. The prices are inexpensive and the customer service is wonderful. I have met Chad , Travis and Die who are very friendly and nicely. I would refer everyone to this location for their own experience.
124 Ellington Blvd, Gaithersburg, MDCar repair and maintenance service
21 S Summit Ave #73, Gaithersburg, MDGarbage collection service
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