Montgomery Shell Auto Service in
Gaithersburg (MD)

Worst mechanics, unprofessional, they can replace a single part which is usually takes two or three hours. They can do it for 12 hours and not even finish and say you can come tomorrow or they can broke some part and ask you to go 50/50 for placement. Chose another shop if you don’t want some beginner mechanics train on your vehicle

Got my car inspected here and they were quick and fair with the service

I went to this location for a vehicle pre inspection to sell a vehicle. I left with an oil leak. My car is always serviced at the dealer and its a garage queen. Don't trust this location.

Great experience and friendly staff , affordable service I had my oil change and brakes here they did professional job ? thanks for the Alex for his support and service

Get my Maryland State inspection. Easy to set up appointment over the phone. There is a very small seating area inside with 2 chairs. Friendly staff. Bathroom right next to seating area.

Peter is probably the best mechanic I've ever dealt with. Everything was handled smoothly and on time and I'm happy to have gone here. Aman is also an excellent guy. Thanks and Merry Christmas!

for service, and I couldn’t be more pleased with the experience. The staff was welcoming and took the time to explain every detail of the service process, making me feel confident that my car was in good hands. The turnaround time was quick, and they went above and beyond to ensure everything was running smoothly. I highly recommend this team for anyone looking for reliable and trustworthy car service!

I've had my car inspected and repair at Montgomery shell auto services multiple times. They always honest about what needs to be done.great team, and Peter is the most honest and knowledgeable mechanic I have ever known. He treats my car like his own vehicle like Peter says says " always treat people the way you want to be treated." I highly recommend this place because they earned my trust.

I recently moved from down south and the team was kind to help me walk through the safety inspection process for my car despite my frustrations of understanding the Maryland DMV requirements. Excellent team

I can't say enough good things about Montgomery Shell Auto Service. Over the years, they have become my go-to for all things auto-related. From replacing pads and rotors to installing a new evaporator, their service has been top-notch every time. The team is very knowledgeable and professional. They take the time to explain what needs to be done and why, ensuring I understand the work being performed on my vehicle. They also have exceptional customer service. Always friendly, accommodating, and willing to go the extra mile. I highly recommend them for all your auto repair and maintenance needs.

We got our inspection done here, it was so easy to make an appointment, they were done in less than an hour, very good at communicating and prompt. The waiting area was pretty small and right next to the bathrooms so it didn't have the best aroma, but there's a McDonald's across the street that you can wait at as well.

Impressed with their service and efficiency! I needed a MD State Inspection for the MVA and Mike was able to fit me in this morning last minute. He was kind, friendly and helpful. Estimated time was 1.5 hrs and it was done in less than an hour. $99, which seems average for the area. Thank you!

It is easy to do first general car inspection - almost like a walk in, but it is very hard to get re inspection. They tell you they will call you back or give you appointment which is much later. Why can’t they handle the reinspection just like the inspection? I recommend to visit other places.

I’ve taken my car to Montgomery Shell Auto Service twice. First to replace a catalytic converter and second, to replace a headlight assembly. However it was learned that it was not the headlight but an electrical part. Aman, the owner, took valuable time to assess the headlight problem and saved me thousands of dollars. This alone shows the care they provide their customers, and ensuring their customers are getting the best service they can. Even the cashier was friendly, polite and helpful. Give them a try, you will not be disappointed and can be assured that you will be taken care of. I have some more work and I plan on contacting them again!

I started using Montgomery Shell Auto Service because they are conveniently located across from my office but these guys are great. Never an issue with their work and no high pressure sales pitch when they detect additional items that need servicing - they just report their findings, give me a quote and let me decide when / if to have the additional work done.

I bought a car out of state, and needed to get an inspection. I called all over. Some never bothered answering the phone. Some were rude and some were expensive . Finally a co worker, recommended I go here. i checked the reviews and I was sold. I spoke with Ernie, who was very professional and set my appointment. The inspection was $80. I got to my appointment and the cashier John, who was very professional, had me fill out paperwork. Told me it might take 1.5 hours. No problem. I strolled over to Marshalls and Panera. Time flew by, in fact it only took 1 hour. And it passed inspection. Luis the mechanic told me , he did a thorough inspection and no issues found. Ill definitely return .

Took my motorcycle there to get it MD state inspected. The manger, and his staff were great!!! I was able to make an appointment within 24hrs, where all the local shops are backed up 2-3 weeks. I was in and out within an hour. The state inspector was very easy to talk to, and the manager was as professional as it comes!! I highly recommend this service station for any automotive needs!!

This business has created multiple listings to hide their bad reviews for their service shop, which are now under the Gas Station page for this address. This service station took my car for a simple oil change. They damaged my vehicle right in front of my eyes - I saw and heard the damage done - and on top of that were unable to do the oil change because my factory height car was too low for their outdated lifts with no ramps. I contacted the owner of this company regarding the damage to my car (Ace Aman Singh) multiple times through many methods including ways we had talked in the past and he ignored everything. There are several lawsuits out against this station and its owners (search on Maryland Judiciary Search for some examples). This service station and its owner and employees are flat out corrupt and you should avoid them at all costs.

Ernie & staffs, thank you all very much for alway taking good care of my cars. You all are very nice & professional. I brought 3 of my cars there for inspections, fix tires, & oils changed, & sure will be other services in the future. They alway do great jobs, on time, & very trustworthy. I highly recommend this place.

I came here to get my Maryland state inspection and I was very happy with my services. They did the inspection on short notice and were very quick and honest about the repairs. I was able to drop my car off that day and have all the inspections and repairs done by the end of the day. I’ll be coming back here when I need other services in the future.

Ernie, the Service Manager, is awesome! I went in to get a tire plugged and was able to add an oil change at the same time. I ended up having 4 nails throughout 3 different tires plugged + the oil change and I was still out in 40 minutes. Very friendly, polite and professional.

Had my vehicle inspected for Maryland plates. By far the most professional group of individuals working at the Shell station. From the cashier to the service technician and Ernie Mendez the service manager. They have earned my trust and confidence. Thank you Mike

I had an inspection and repairs both done this week at Montgomery Shell Auto. I had my 14-month old daughter with me 2/3 times I had to have my car serviced. She was totally into wandering and exploring the items and shined packaging on the shelves. The entire staff, both the man working the cashier and the man working the auto repair desk were so friendly and understanding. As a woman, I am always skeptical about being overcharged on repairs, as the research says women often are... This was not my experience here AT ALL. They actively looked for ways to reduce my cost as much as possible. They tried to repair a broken cord for adjusting drivers seat several different ways before ultimately determining they needed to order the part. They even offered to give me a lift to the MVA to start the registration process while completing the final touches to help me be efficient with my time. Both auto repair workers I interacted with were sincere and personable. They were focused on making my experience as easy as possible. Even though there are probably 50 places on Rockville Pike that do auto repair work between this auto shop and where I live, I will never go anywhere else for repairs. I truly found a gem. I never write review s but this place deserves it. 5 stars!

Took my high mileage vehicle in here for a MD state inspection. It was done in a few hours. It needed a few repairs. They did the repairs the next day. They are fair, open, honest and fast. I will have everything done here from now on. A vehicle with high mileage could be an easy reason for a shop to lie about more repairs than what are actually needed. This shop went above and beyond to do what I needed for as little cost to me as possible. I recommend this shop 100%

Bad experience there. Never take car for Md State Inspection there if you don't want to tear up your money. They failed my car for a leaking power steering pump. Usually .when pump is bad when you turn the wheel you can easily hear the noise. My car did not have that! My car was in good shape. I had them fixed because I need to pass Md inspection and get to MVA. they charged $470. Worst than this they intentionally set my Engine Check light ON. When I told them that my car never had any Engine Check light on before I made the drop, they argued with me. Finally they set the Engine Check light back to OFF. Stay Away from this place! they are NOT honest.

Love taking my car to this shop. The staff is very professional, courteous and most important the job gets done promptly as promised. I have taken my car in not only for auto inspections but also for some repairs. Luis is usually the mechanic that takes care of my car and he is definitely very knowledgeable. I have recommended my family and friends to this shop and they too have been very satisfied with the service!

I just moved from out of town and my boyfriend and I got our cars inspected here. They charge $69.95 (that's with a discount) for state inspection whereas the place next door charges $59.99. One of the reasons my boyfriend's car failed was because of the steering wheel cover (there were other things as well, however I later found out that there are no such rules against steering wheel cover as stores would not carry and sell them). Another thing was the 3rd brake light which they were charging $50 for parts and labor (very easy to install and not very expensive for the bulb). We ended up buying the part and said we would install it ourselves. Anyways, my car also needed minor fixes and so I bought parts for my car and had it self-installed. Finally after the cars got certified, I drove for a couple of days (less than a week) before my check engine light turned on. The very next day, my boyfriend's car also had his check engine light turned on. Coincidence? I'm not sure if they messed with both our cars but my boyfriend had his car shipped and I have had no problems with my car prior to this inspection (just the normal maintenance). I would steer clear from this place and perhaps try elsewhere. The guy in charge of the inspection is not very friendly (the associate that helped us, James, was nicer) but don't deserve more business if they're purposefully messing with customers' cars. We ended up just going to dealer because I don't want them to mess with my car again.