EC Towing Inc. in
Gaithersburg (MD)

I have used numerous tow companies in the area over the last two decades, these guys by far have exceeded my expectations of the industry by being very courteous, punctual and have yet to damage any car that I needed to transport locally. I have had many unpleasant experiences with others in the industry but these guys have been nothing but the opposite, highly recommended!

I want to extend my heartfelt thanks to EC Towing for the exceptional job they did in towing my wife's car. They arrived quickly and were incredibly responsive throughout the process. Their knowledge about towing was evident, making the experience smooth and stress-free. The pricing was excellent, and we were fortunate to benefit from a promotion that helped us save money. I highly recommend EC Towing for anyone in need of reliable towing services!

Slimy workers and business practice. They towed my car and confirmed it was a misunderstanding because I am a resident who pays for the parking garage. I called ahead and talked with them, I confirmed with them that all I needed was my ID. I get there and confirm that ALL I need is my ID, and they say “yeah all you need is to sign this release” and then they slap me with a $170 fee which wasn’t discussed before and block my car in. I already talked with my leasing office about this and hopefully compel them to not work with this company anymore. Edit: So like I said, I had an incredibly frustrating and disappointing experience with this company. Before going to pick up my car, I called ahead to confirm what I needed to bring. I was told that all I needed was my ID and to sign a release form—no mention of any fees. When I arrived, I even clarified again, and they still did not mention any charges. However, after signing the release, they blocked my car in and suddenly demanded a fee that was never previously disclosed. This kind of shady, bait-and-switch behavior is completely unacceptable and feels intentionally deceptive. If you ever have to deal with this company, be aware that they may mislead you about costs and wait until the last second to demand payment. I strongly recommend avoiding them if possible.

This company is the worst company ever. I am hoping very soon that they get shut down. All the money that they have taken from people for wrongfully towing their vehicles, may they lose more than they have collected. I hope that all the bad towing that they have done comes back to haunt them and they lose a lot of money this year and for ever more.

You need towing/road side assistance done asap, handle with care and professionalism? These guys are the best at what they do hands down. Don’t hesitate to call them you will be greeted by friendly folks that will take care of you and your vehicle. Ec towing just took care of me and my car once again. I love these guys best experience you can ever ask for. Hands down??

Tow truck driver ruined my experience refused a service due to him being “in a bad mood”, cops even noticed. He does not know how to speak to people especially when empathizing. But the impound ladies were very nice and polite.

People at the actual impound were nice people the tow truck driver was the worst needs to learn to speak to people and not be high on the job

Rude Employees ,extremely unprofessional, customer service was terrible, tow truck driver was the worst by far. (Needs training on how to speak to people)

This company services our community. The community is quite pleased. Our HOA agrees and looks forward to a long relationship.

Super timely and honestly an absolute lifesaver. Getting turned down by two other shops before our tire completely gave out (no clue why so many places close at 5pm on a Sunday) So grateful that our third try was the charm! Definitely make them your first choice

So thankful for Tony and the EC Towing team today. Great customer service & communication. Tony is the man!

EC towing were reliable & affordable, I would definitely recommend there service if you're broke down on the side of the road!!

Service very friendly, affordable prices and professional, they sent help when I most needed. Thank you!

Always reliable and always fair. Ec Towing. Is the one you call. Especially if your in the Silver Spring Md area

Eric went above and beyond for me after my daughter got in an accident and I was trying to handle this from out of state. Great company!!

Great service! Answered my call promptly and got me towed as quickly as possible. Tow truck operator (Jeremiah) was excellent. Highly recommend.

1st time using this tow company but I will use only them now! The person who answered my call was nice and helpful, the truck arrived in record time. My driver Gabriel was so nice and made our ride together very pleasant! Great service and fair pricing! Definitely recommend this business.

We (2 moms with kids) called to get help changing a tire after not being able to remove the tire from the car. Eric told us what to do over the phone so that we could finish changing it ourselves. We were so grateful & he was kind to help us like that! Will definitely call again if in need of towing service.

Amazing service! I called to get a jump start, but my battery was too far gone. So, the technician went and bought the battery for me and then installed it!

2/5/2020: I spoke with the owner Eric, and requested towing services for a company. Eric stated that he would send a contract over, but he did not send the contract. 2/6/2020: I called Eric to follow-up and was informed that a representative would come to the office with a contract. As of this afternoon, I have not received a follow-up or contract. This towing company does not seems to be reliable. Please recommend me to a recovery towing company.

Eric over at E.C. Towing & Recovery always comes through when I'm looking for a tow truck company in silver spring. After locking myself out he provided great roadside assistance, I will definitely be a repeat customer.

Thanks to JR, EC towing will be my go to towing company!! JR arrived in no time and was fast and efficient with getting my car hooked up and ready to go. From on the phone to in person, their customer service can turn a bad day around. Thanks again!

This evening I had my vehicle towed by EC Towing & Recovery. I am amazingly impressed, they were great & prompt. I couldn't be more pleased with the services from beginning to end. it was the best experience . The gentleman that brought my vehicle to me ( J R ) )was so nice & very professional . Everything he stated was exactly like he said , he called to confirm my information gave me an ETA . And was here with my just as he said. Thank you guys for the excellent service!!

I usually don't write reviews but J.R. and E.C. Towing came through in the clutch. J.R. was is very professional and meticulous how he handles your vehicle. I highly recommend E.C. Towing and the service of J.R. if you want the very best care for your vehicle.

These guys were the best during a VERY stressful time. On Time arrival, (which is very rare)! Very professional (Jessica in customer service kept me calm and the tower Eric Carlos was very knowledgable when it comes to cars and was kind enough to share some tips on not getting scammed as a woman dealing with mechanics). Thanks again guys!

I always call on E C towing for my towing needs. You always want to have a reliable tow company that you can trust during an emergency. If you have kids that drive, you want to make sure they know who to call during a time of panic. Eric Claros is a professional. He is always on time, very kind and knowledgeable. As a woman, I'm always hesitant to deal with male tow drivers but Eric made me feel safe and reassured things were taken care of quickly. Save his number because you never know when you're going to need it. TRUST ME!

I set up my appointment a day prior. I needed my car towed to the salvage inspection in Laurel Maryland. Eric help me out through the whole process to set up the pick up and drop off. They were kind enough to wait for me while the Linclon was going through the salvage inspection. Then after the drop off they towed my vehicle again back home. I was very pleased with EC towing and we were able to get all that done within one hour. Amazing service. I made it back into the office on time. Great service Great Great prices, thank you Eric ..