Airpark Auto Pros in
Gaithersburg (MD)

Quick and easy to make a same day appointment for head light repair. Everyone was friendly and the total was very close to the estimate. The waiting area is clean and spacious

I've been taking my car (which is now 17 years old) to Airpark Auto Pros for a few years now. They are competent, professional, and fair in their pricing. I had my fluids changed and some other work about six months ago, and when I recently had a problem with my car shifting. They figured out the problem (it was low on transmission fluid) and fixed it, and because I had been there six months earlier, they did not charge me a diagnostic fee or charge for topping up the transmission fluid. I trust them with keeping my car road-ready. Highly recommended!

Semir took great care of the car. The service was done promptly. A great place and I highly recommend. In fact they helped me with with arranging a drop off and pick during the cold front days. I highly appreciate their kind gesture. Fantastic staff, timely service, expert technicians, and cumulatively an awesome experience. Highly recommend airpark auto pros.

The great reviews do not lie. I needed 60k service for my Lexus RX 2023 and I was getting quoted for 1k-1.5k from jim Coleman Toyota, koons, multiple lexus dealerships, and other local mechanics which is obviously a rip off. I talked to Semir and he was super nice, very knowledgeable and you can tell this place runs on integrity and honesty. I got quoted way less than I did at the other places. They were also very fast, only took about 2.5 hours. They even topped off my window wiper fluid and washed some of the salt off my car lol. They def won a loyal customer!! Thanks a lot guys!!

Had a timing chain and water pump replaced on a ford vehicle with a 1st generation ecoboost engine. They were super knowledgeable about this extensive job, and very interactive about considering other preventive measures that I inquired about while they were inside my engine. I hadn’t used them before, and was referred to them from another shop. I know my way around cars a bit, and can say with certainty that going forward they are my first choice for servicing all of my vehicles. High recommend.

Had a great experience for my first time here for an oil change. The price was very reasonable. The receptionist was friendly. The waiting area was comfy with large leather chairs. I would use them again .

Well, initially we were adamant taking this brand new car to the Honda Dealer. The A3 service light came on calling for brake fluid change, but I know for sure it's not needed on a 2,000 mile brand new car. Yet had experience Honda would pressure you into it, especially for a 70+ old lady. I knew only an oil change is needed, so gave Airpark a try, it was so easy to book an appointment online, I booked 4:00pm and they're nice enough to move my schedule to an hr early. Got in 3:00pm, car's already in the bay by 3:03pm. They're fast, but also very thorough. Sitting in the lounge with large window through the shop, I can see the technician's work. Oh, and the front desk staffs are very friendly. You can tell they're valued by their employer, cause you can senses they're not pressured to upsell and the good vibe was felt. For the non-mechanical incline car owners, it's a great start to carry a meaningful discussion knowing they are here to help, not to upsell you like the dealership.

Great service. I have two vehicles over 10 years old. So been getting a bit of maintenance done on both. The best thing in my opinion is they keep good communication with you through the process.

The front desk staff were efficient but not the best communicators. I dropped my vehicle off to check on a noise coming from my AC/Heater, and although I got a text message saying the vehicle check was complete, there were no details. I arrived to pick up my vehicle and the front desk simply said the technician couldn't hear any noise. When asked if there was any other feedback or questions around what to be on the lookout for, I was told "I didn't see your vehicle so I wouldn't know" in a relatively straightforward tone. It came off as dismissive from my end, not to mention I have no idea what to be on the lookout for should something else happen. I drove a good 7 miles out of my way to visit this shop with the understanding it had an above 4.5 star rating. Just my two cents.

I had an oil change done here and the experience was great. The staff was professional, the service was quick, and everything was explained clearly. Pricing was fair and there was no pressure to add unnecessary services. I’ll definitely be coming back for future maintenance.

Wonderful mechanic. Honest, trustworthy, always helpful, and quick. The front desk staff are always very friendly and helpful, and the waiting area is comfortable and has WiFi if I need to wait for my car. I will keep coming here even though it's not the closest to my house because I trust them to take care of my car!!

This was a great place to get my oil changed. They were very honest and told me that other work didn’t need to be done! They also started the work on time and got it done in an hour, just as they said they would. There were 2 couches to sit on, a large tv, and places to work on a laptop.

Another great experience at Airpark Auto Pros. My 10:00 AM appointment started on time, and I was out within the hour. The owner also quickly followed up on an emailed request for my service record. Punctual, painless, and professional. I will be back!

This was my first time going to this auto shop on a recommendation from a good friend. I will definitely be a long time customer. They were responsive, honest, and they serviced my car in a timely manner. I especially liked their system, which allowed me to see exactly what they had done and review all services and approve them before any work took place. It was all over text so I didn’t need to interrupt my workday to respond. That said, they were readily available for a phone call if I had questions or needed clarification. My previous mechanic left the area so I am so happy to have found a new place that I trust!

I had a great experience here! The team was incredibly honest and patient — they focused only on what actually needed to be fixed instead of trying to sell a laundry list of unnecessary services. Everything was quick and easy from start to finish, and every staff member I interacted with was friendly, professional, and clearly experienced. It’s refreshing to find a mechanic you can truly trust. I’ll definitely be coming back and recommending them to friends and family.

Airpark Auto Pros is exactly what they are, Pros! Great service and prompt communication. I was very pleased with their swift service and flexibility. I brought my car in for Maryland state inspection for a 1pm scheduled service. They had it complete by 10AM that morning. Thank you again for your help.

First-time customer, and now definitely a returning one! I recently visited Airpark Auto Pros for a routine check-up as a first-time customer, and I was genuinely impressed from start to finish. The entire experience, from making the appointment to check-in and check-out, was smooth, organized, and handled by friendly, professional staff. What really stood out was the thoroughness of their inspection and feedback. They explained everything in a way that was clear and digestible, without being overwhelming or pushy. I felt like I was being informed, not sold to, a rare quality in auto service! The office itself was clean, well-kept, and welcoming, with a comfortable waiting area, good coffee and tea options, and even snacks (including vegan-friendly choices!). It’s clear they take pride not just in their work, but in the whole customer experience. And one more thing that deserves recognition; I accidentally dropped my debit card outside their shop, and the team promptly reached out after it was found by a neighboring business. That small act of honesty and care really sealed the deal for me. Overall, this place sets the bar high for what auto service should be: professional, thorough, and trustworthy. Highly recommend!

They are very detailed, reliable and customer friendly. I will definitely recommend them to friends and family. My Husband took his Mercedes for service at this location and they did a great job as well. I am always recommending Airpark Auto Pros to anyone on Nextdoor looking to great reliable service for their cars.

We used a Groupon and everything worked fine. We made an appointment, arrived a few minutes early and checked in, and went to lunch across the street at Gentleman Jim’s. We we got back and the technician was just reparking our car. The work was completed very timely and no issues. thanks, Airpark Auto Pros!

I had a ton of repair work (brakes, struts, tires) that needed to be done after my state inspection, and they went above and beyond to help!! They stayed after hours to guarantee my car would be done in one day, they were genuinely friendly, very communicative, and pickup/drop-off took less than 10 minutes. They made what could have been a stressful experience very easy. I would absolutely recommend them for big projects, and I will be making them my go-to mechanic!

I love Airpark Auto. They are honest and thorough - everything you want in a mechanic shop! They do free multi-point inspections with every service you get and are up front about what needs to be done and what can wait until another time. I had an issue with another shop damaging my oil pan and they documented the issue for me to bring to the other shop. I decided to have the repair done by Airpark anyway because I always trust they will do good work. AND they gave me a discount of almost $100!

I am confident with the service I received from Airpark Auto Pros with my 2011 Ford Explorer XLT. Even with it having multiple issues, Mr. Johnny is awesome, and his customer service is A+. He is very accommodating, and my baby will not go anywhere else moving forward. I feel much safer now that he checked after his mechanics service to be assured everything was safe and done to his high standards. I Love It!!

One of the best car services I've ever experienced. I requested a 60K mile service in accordance with my owner's manual and the staff was not overly pushy to get more work done. I was able to drop off my car the day before since my appointment was early and my car was finished before noon. I highly recommend this shop and plan on returning for more maintenance services.

I don't usually review places or establishments or anytbing but this repair shop blew my mind. Extremely comfortable waiting area with coffee/snack/drink options and a TV with cable. Clean and aesthetically pleasing. Just went for a groupon oil change but they gave me a whole diagnostic report of my car that included detailed photos of any worn parts/old fluids and crystal clear explanation as to why they should be replaced soon. The counter guy was knowledgeable and friendly and well spoken. All around an extremely rare experience. I'll be back and I'll be recommending this place left and right.

I recently got my car’s oil changed, and the overall experience was very smooth. The mechanic first took the car for a short drive to check its overall condition, then moved it to the service bay for the oil change and an underbody inspection. Once the service was complete, I received a detailed report by email. They also have a comfortable lounge where you can enjoy light snacks and cold drinks or even get some work done while your car is being serviced.

Airport Autos pros is a pleasant place to have your car serviced at. This is my first visit there and I drove 1 hour just to come see what the fuss it was all about in their reviews. The gentleman welcoming you is nice and talks with great details and knowledge. The space is clean for the guest and you can see from pictures. Prices are good and you can get even better deals with their Groupon. I intend to use any of these to get my car 8n good shape by the way. Their motto is " fast, friendly, exceptionally honest " : so far i have seen friendly, honest, waiting to see the speed.. ;) I have to admit, they got me in an hour early for synthetic oil and full rear brake service for my Acura so no complain here. They didn't try to sell me extras as some mechanics always do, they advise me instead for future possible services which were fair. Will come back for sure, Groupon or not ..but Groupon deals are great ?. Excellent service and customer service

My Daughter has raved for years about Airpark Auto Pros. Even dealing with some supply side issues, my Cherished Wrangler is back on the road, sounding and feeling brand new Or even better !! Only fresh out of the shop but I know that even if something happens, Airpark will address it fairly. Good people. Great diagnostics. Fairly Priced. Don’t know why I waited so long.