What clients say about Hatfields Auto Service in Gainesville (GA)
Vehicle sat there for almost two months and then my mom’s vehicle still doesn’t work. My brother’s vehicle he took there had to be serviced somewhere else because he messed it up. Just avoid this place and go to the dealership..
Took My Truck to Hatfields Auto service for repairs. Firstly they fixed nothing 100% fixed one problem and created 2 more put in o2 sensor that wont work and codes are still there and engine lite still on yet they gladly charged me some crazy amount for that... Charge me 450 bucks to change a window regulator and charged me 150 bucks for a 40 dollar part at advanced auto. And on top of that i had the window duct tapped up to keep from falling and they didn't even clean the window.. Pathetic Quality mechanic left a screw driver under my hood and jammed the hood when he slammed it probably, and it could have came open while driving, GEEZ!!! found that when i got home .. I HIGHLY do NOT Recommend Hatfields Auto Service, Extremely Crazy hourly rates and Major short cut economy low quality work KInda Place My Truck sit there a few days and when i got it had leaves and all kinda stuff on it from the trees and did they bother to Clean it LOL or even blow it off Oh well I learned where NOT to go back to.......
I’m gonna tell you something this shop is great! They are honest & they do get the job done correctly! My daughter recommended them & im so thankful I did coz they are amazing people to do business with. Thanks for fixing my muffler. May god continue to bless y’all. Go see them, they will not disappoint you!
I never normally take the time to leave a review but this guy is the real deal! Not only has he saved me lots of money, but he has shown me over the years, I can trust all of his work and knowledge. Mr. Hatfield has always taken the time to explain everything going on with my vehicle. He gets to my car promptly & his prices are the most reasonable you’re gonna find .. bet. Highly recommend 🙂
The guys at Hatfield Auto service are great. I took my 2000 jeep Cherokee sport 4.0 4x4 in for service for exhaust work as well as an issue with the serpentine belt. During the entire process they kept me informed on everything going on and what they suggested it needed. At no point did I feel pressured to do any other work. These are honest guys, doing honest work for competitive prices.
Make sure they know that you want to confirm prices/work before they get started on anything. They were able to fix my vehicle in a decent amount of time, and the prices really were better than most shops around the area, but they made some decisions that we had not agreed on or talked about at any point in time. The additional decisions that they made were not expensive but the principle still stands. I would also tell them not to leave oil marks anywhere on the car. I will definitely go back if my car ever needs more work.
Tony Hatfield is an honest guy as far as I can tell. He or his mechanic explain things in detail and give options. I've also taken my car to him and he said what is wrong isn't a big deal and could wait. We've used him in and off for the last 6 years and my husband used him way back before we met. He's a good mechanic and the guy who's worked for him has been there a long time and does good work.
Best guy around! Save you some money and headache! Happy to have found him. He made a stop to my house after I left his shop. He charged me nothing for the effort.
Tony Hatfield is very knowledgeable about cars...even classics. And his prices are fair and are often lower than many other repair garages.. He has worked on both our modern vehicles and our classics. It may sometimes take a bit longer than other garages, but it's because he is thorough and wants to be sure its done right every single time!
THE OWNER WAS SO UNPROFESSIONAL. A1 TOWING REFERRED THIS MAN TO US. WE EXPLAINED TO HIM THAT MY MECHANIC STATED THAT IT NEED A HEAD GASKET. NY MECHANIC DID NOT DO THAT TYPE OF WORK, SO WE LOOKED FOR ANOTHER MECHANIC. TONY H. TOLD US THAT HE COULD FIX IT. WE DROPPED THE CAR OFF AND MY SON BOUGHT THE HEAD GASKET. WHEN MY SON CALLED FOR AN UPDATE ON THE CAR, TONY H TOLD MY SON THAT HE NEEDED TO BRING ALL THE GASKETS. MY SON ASKED HIM HOW DID HE KNOW...HE TOLD MY SON TO COME AND GET THE CAR. I CALLED AND ASKED HIM WHAT WAS THE PROBLEM AMD HE SAYS THAT MY SON DIDN'T BRING ALL THE GASKETS. I ASKED HIM, HOW DID HE KNOW WHAT HE NEEDED. I ASKED HIM HAD HE EVEN LOOK AT OR BROKEN DOWN THE CAR. HE SAID NO. THEN TELLS US TO COME AND GET THE CAR...IF YOU CAN'T DO THE JOB EFFICIENTLY, THEN DONT WASTE PEOPLE'S TIME..
Tony Hatfield and crew are a no frills facility full of good honest mechanics. As a female I was never talked down to and they didn't try and get more money for things that did not need to be done. They told me exactly what was wrong and how much the bill would be before they even started working on my truck.
Tony is one of if not the best mechanics in the area. Honest and affordable. He doesn't run up prices by adding/doing unnecessary work. I always recommend him when someone is looking for a mechanic.
Tony has always been honest and fair. I've taken vehicles to him since the early 90's. I've recommended him to everyone that's ever mentioned mechanic. He's a good man and he really knows his stuff. I just like going there to see the hot rods he has in his shop. I remember him racing the chevelle in the 80's and it was a bad %^* car back then. Thanks Tony for being a good honest mechanic.
Very honest! I took my car to express oil change and service center off of Jesse Jewell Pkwy because my brakes were scrubbing and they had ok reviews on Google. Needless to say they told me I needed both of calipers for my brakes changed along with new rotors and
brakes. This was probably because I'm a young female with no extensive car knowledge.This was all going to be well over 900 dollars. I then took it to Hatfield for another opinion, and he told me that both calipers don't normally go bad all at once. The end price was 363.
Website
