What clients say about Precision Tune Auto Care in Gainesville (GA)
Went there for my brakes and they offered to throw in a free oil change. So why not. When I left in my car the oil light sensor was on. They said I needed a new one the next day all the oil is leaked out of my car and they tell me it was like that when I got there. It wasn’t. They messed up my car and did not even try to fix it. Told me I’d have to pay $600 to get it fixed. Worst place I’ve ever dealt with. Do not go there.
Great experience at Precision Tune Auto Care! The service was awesome — they helped me change my skid plate quickly and efficiently. The staff was professional, friendly, and got the job done fast without any hassle. Highly recommend if you’re looking for fast and reliable auto service.
We were at this shop in Gainesville Ga a few weeks ago. We have a push start cadillac. When my car was brought around to us. The mechanic started the car,he backed it up for us. So when we got in the car it was already started. Once we got to a stop and the car wouldnt crank,we noticed we couldn't find the car key. We called and asked them was the key still there? The mechanic claimed he put the key on our car dashboard. We searched my car high and low and no key was nowhere to be found. I immediately went back to precison,and looked around on the ground. Went inside and talked to the man who claimed he put the key on the dashboard. We asked him could he check the cameras and he said he didnt have access to the cameras. We asked him could he reach out to their corporate office so they can check the cameras,because he mentioned that only corporate has access to the cameras. He then proceeded to say that he would double check the shop for our key and then give us call. Well no one called us. So we called them back,only to get a blank response. I do plan on reaching out to corporate and filing a police report. The only thing I asked is for someone to double check because now thats a lost key and those fob keys are not cheap. Its not cheap to have your locks changed either. They could have handled the situation better,than what they did. I expected more professionalism out of them,when handling someone elses property.
Absolutely amazing pricing and the hospitality was just as awesome!!!! They got me in immediately and in under an hour I was good to go for break pads. I’d definitely recommend checking them out. And I will definitely be returning.
I took my Toyota Prius to them 3 time for the same issue all in the same month and they told me three different reasons as to why my brakes were spongy. They told me the mass cylinder was bad and needed to be replaced. I took my car to a different auto shop and they said the mass cylinder was in great condition. I will never take my car back to these guys.
They diagnose my problems without any cost. Didn’t pressure me into a repair that I couldn’t afford. This is a humble shop that provides honest service. They will forever have my business.
I called them at 2:30pm needing brakes, as I was in a pinch and a hurry.
First guy I called said tomorrow.
I remembered my daughter said she got a fair price and good service when she needed brakes.
I called her and she recommended you.
I called precision and he said come on over!
I was very happy with the service, quality and price!
The guys were really busy and were knocking out work, plus taking care of customers as they arrived.
I have three other vehicles.
They won my business 👍
I took my 2002 Mitsubishi in for a scheduled oil change and Calab found something’s that needed some repair. They needed to keep my car for a few hours and were so kind to have Danielle take me home. They called me and picked me up a when my car was ready! What great service! I’ve been going there for years. They never disappoint!
Car came in for work about it a year ago they continued to put bad engine in my car knowing they were no good then my transmission all of a sudden messed up I was told they fixed it but never did almost gave up on the car and finally found the problem they broke my ground wire and failed to mention it oh and I cannot forget that my radiator was JB WELDED after they broke it I’ll have pictures of that tomorrow YES this is the 2012 dodge charger I’m sure yall remember
I send my daughter on a regular basis to this location to get her oil changed. Johnny is a good manager. But his techs need to slow down and make sure they do everything on the multi point check list when changing the oil. I believe they rush too much and miss things on the list. I need to know her car has been checked properly so when she’s on the road she won’t be breaking down.
I had this best experience here! I originally took my car to Fire stone in oakwood to have my breaks looked at. I suspected that I needed new roaders and pads. They ended up telling me I needed over $2400 worth of break repairs. I soon found out they were making up issues that weren’t there to over sell me. I quickly took my car to Precision to get a second opinion and they were very honest and I only needed the break pads and roaders replaced after all. They literally saved me thousands. Everyone was so kind and helpful. The pricing was great and my car was fixed in under an hour. I’ll be bringing my car back for any maintenance needs in the future. 10/10 recommend!!!!
In all years, I've gone to the shop. Never had a concern about their work. Or the price this time I had a water pump. Changed, it cost me $687.
For 3 hours work i think that's outrageous.
Been coming here for about 10 years! First with my jeep and now with my Outlander. They’ve always done a great job. They’ve done everything from oil changes to replacing my alternator. Never had an issue and they always seem fair and honest with pricing! They gotta good crew.
Worst place
STAY AWAY UNLESS YOU WANT TO GIVE YOUR MONEY TO UNTRUSTWORTHY PEOPLE THAT DO NOT CARE ABOUT YOUR VEHICLE THEY ONLY CARE ABOUT THEIR COMMISSION
THEY TOOK ALMOST 3k AND NEVER FIXED MY CAR
THEY CALLED ME 5 times to get my car
NOT EVEN 5 MINS AFTER LEAVING THE SHOP THE CAR KEPT DOING THE EXACT SAME THING I BROUGHT IT FOR …ALWAYS SAID THEY WILL CALL ME AND MANAGER ALWAYS HAD EXCUSES AND NEVER DID
THEY TOOK MY MONEY AND NEVER TOOK MY CALLS WHILE MY CAR WAS IN SHOP UNTIL I SHOWED UP TO GET SOME ANSWERS
AND NEVER DID I GOT STUCKED WITH A VEHICLE THAT WAS NEVER FIXED
AND 3K IN DEBT THAT THEY KEPT
STAY AWAY LISTEN TO ALL THIS NEGATIVE REVIEWS
FIND AN HONEST MECHANIC SHOP BECAUSE THIS PEOPLE DO NOT KNOW WHAT THEY ARE DOING
I'm senior citizen so was not sure of place that i only used for oil changes had to vehicles go down at the same time they took care of finding me a wrecker fixing both vehicles at a great price and explaining each step they did they treated me like family instead of a dollar sign work was done and am EXTREMELY HAPPY WITH THEM had hip surgery in the middle of all this they called and checked on me even sent some one out after they got off to carry my groceries in my house highly recommend the GAINESVILLE GA LOCATION TO EVERYONE THANK YOU SO MUCH has given me faith in people again
I'm always acknowledged as a returning customer and they take care of me and my car. They are fantastic at what they do. I've never had an issue. I highly recommend them to take care of you and your vehicle, you won't be disappointed.
Johnny called my lien holder and told them I had abandoned my car there what he did not know is I had been in the hospital with my son who liver is failing did he take the time to call and see what was going on no. It only took four trips to this trash of a mechanic shop to get the air working and a month to do a brake job. Then he wants to say corporate was fussing about it being there he never told them that he was the reason it was there for so long. I should have learned my lesson when my van was destroyed by homeless people he was letting sleep in it. Please Gainesville do not use this rip off artist
These mechanics are professional AND honest. They performed work for me on an old truck, could’ve taken advantage of me, did the work efficiently and I was not overcharged. Hooray! Good people still exist!
Be careful. They say they change transmission oils, but they don't do anything. I just had a go at them. If you go to this shop, check out the work they did, so they don't lie to you.
Best shop ever found my new shop family. I will for sure and most definitely will be coming back. I had complete water damage under my car and after going to 5 car shops they took me in no problem and me up completely. I am now able to drive my car safely and confidently to and from work and drive my lil nephew. Please if you need your car looked at Johnny and his crew family will look out for you and fix your car up right.
Even for new drivers it's best to go to these guys. They are 100% communicative and the price and availability is hard to beat especially when you're already living paycheck to paycheck. Got my car fixed up and I'm happy to say I'll be going to them for all my car troubles!
These guys were knowledge about my car and completed it quickly. They did not try to force me to buy new tires instead of rotating the ones I have that only have 20k miles on them, like another express oil change place I had previously stopped at. They treated me with respect and did what I asked them to. I will definitely return!
This place is so amazing. The services are prompt and the cost is very much affordable. No matter what my car has needed done, they have always been able to fix it. I love these guys
Real understanding people, helped me get both of my cars back on the road went out of their way to make sure my vehicle was safe and fixed it at a budget friendly cost. Will not take my car to another shop besides these guys. Highly recommend, the owner is a genuine guy and will work with you no matter what.
Oil Change...i had walked/drove in that day for my little car's much needed, almost emergency oil change. The price was reasonable, but the guys who worked there were the best of the best. I'll definitely go back, and of course, highly recommend them....
Precision Tune, Gainesville, GA.
I bring my CRV other cars there to get work done on it. Great guys. They do good work and are honest. I've been in Gainesville for a few years now and they are the only people in town I trust to do work on my car. I've been to other places in the past and always regret not taking it to Precision. I cannot recommend them enough.
The customer service is outstanding. I was in and out like they said. No waiting am hour or two. Another key factor here is they report maintenance done to Carfax. That makes a big difference in the viewing the upkeep of a vehicle. I give them 5 STARS.
DON’T EVEN COME HERE FOR OIL CHANGE. I came for the service for my car that cost over $300 and this is how I got my car back. I would have never known if I hadn't popped my hood up to check for something. 3 broken, YES, BROKEN SCREWS. You heard it right, BROKEN SCREWS. PLEASE CHECK YOUR CAR BEFORE YOU COME AND BEFORE YOU LEAVE THE SHOP.
NOT RECOMMEND THIS SHOP AT ALL. PLEASE DON’T WASTE YOUR MONEY HERE AND HAVE TO FIX YOUR CAR SOMEWHERE ELSE LATER.
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