Meineke Car Care Center in
Gainesville (GA)

I called to schedule my apt days in advance. When I arrived, they told me they did not have my apt in the system but would try to fit me in. The past few times I have been here, it takes almost 2 hours to get an oil change which is much more time than it takes at other places.

These folks are the best! Honest, efficient and all with a helpful smile. I am now bringing my third car here for routine maintenance. I highly recommend them.

A machanic named Bruce helped me with my 2011 Mustang, and got the alternator fixed extremely quick. He also gave me Intel on other possible issues and how to avoid future failures. Great guy, hope he gets a raise/bonus.

If you’re looking for a good honest place to work on your vehicle, then look no further. Our whole family uses Meineke…. Start out is just me and my wife 30 years ago and now I have three daughters that have grown up and moved out and they still use Meineke. They’re honest take care of you and that’s all you need in a mechanic.

Very professional and friendly. They have always treated me well here and not tried to up sale me or talk me into unneeded services. Highly recommend!

Lots of knowledge, very helpful and always great to work with. Had my car towed in, went in told them what happened. They said no problem we can take a look and help. Within an hour they had found the problem. I agreed to the repair and had my car back later that afternoon.

First visit didn't disappoint. Uber professionalism and honesty displayed from beginning to the end. Highly recommend and ask for Bruce as he was absolutely outstanding.

First time. Great costumer service starting at the front desk then the mechanic explaining the problem. No time at all till I was back on the road. Will be coming back. Thank you

These guys are the best place in town to get your car serviced. Always friendly, professional, and helpful even in finding services they don't offer. They're the only people I trust to look after my daily driver, and they've not let me down once in years.

My husband took his car there for them to do a diagnostic on it. He called later in the day for an update, and they stated they almost had it fixed. Problem is he never gave the ok to fix anything they just took it upon themselves to fix it without consent. What if he couldn't pay? Im lost. It was $1050 work. Edit!! Manager Mark was understanding and matched a quote that was given by another shop we had chosen by cutting us a check. He corrected this mistake ans we appreciate him for it. Thanks for responding and correcting this issue!

Even though it was a holiday weekend they got our van diagnosed and fixed in 2 days. They were also super friendly. Will definitely use them again.

Very quick service. I took in my vehicle with sort of a long list of things I wanted checked. They willingly did a check of everything. Got back to me before the day was done. Prices are very reasonable. Their quote format is very customer friendly and they were time efficient with the repairs. Definitely will continue using!

Happy with everything,made a appointment for a Saturday morning and they were busy so I was happy that I had made appointment and got put ahead of walk in people, they did work in timely manner.

Even when busy, excellent service! Always going above and beyond for customers! They have snacks and drinks for reasonable pricing and give you their honest advisement and education on your car and needed services!

I found the car care center to be very clean and respectable. The people working there were very Courteous and communicated well. I only had an oil change performed and they were able to complete that service quickly. My only reason for not giving five stars is the fact that while I presented a coupon for my oil change when I checked in, this was not included on my final bill. One of the reasons that I tried this center is because I had a coupon for the oil Change service and I felt that this would be a good opportunity to see how the center performed for possible future service.

Phillip did an outstanding job. It’s hard to find people that care as much as he does. Called me everyday to let me know of the status of my vehicle. Will definitely use them again. Excellent customer service.

My Grand Cherokee had issue while my partner was in Gainesville. So it was taken there and given a diagnostic and where told the (TIPM), battery, or alternator. Well, according to the Tech it was ALL 3= (good money). I’m a very honest and fair person, so I will say the work was done in a timely fashion. There haven't been any issues from the service that was provided. Here’s the reason for the 2 star score: -fast talking tech, explaining my invoice. I had to tell him to slow down. -Calling back to have my warranty’s emailed to MY email address. The manager (Owner) was basically trying to put me in my place! Good day!

My son's truck broke down on a Sunday night on his way back to college, but an hour away from school. We were able to get the truck to Meineke, which already had great reviews. We left it there and called when they opened on Monday morning. Talked to Phillip, one of the mechanics who took time to explain the issue and answer all of my questions. We needed it back ASAP and Phillip understood and set out to get it done. There was a delay that would push us back another day, which Phillip empathetically explained. But a few hours later he called back and was excited to say he would be able to fix that day. Worked out very well for us and especially my son. I appreciate that Phillip clearly cared to help us based on the situation so far from home and the repair was great (a bit expensive, but it always is, right). I'm grateful that Phillip was the guy helping us. I would go back there just to work with him.

We were on vacation when the brakes sounded awful. I looked up Meineke on Google and found one close to where we are. Made an appointment on line. They got us in. Diagnosed and let us know the work that needed to be done and the cost. About an hour later the car was done. We were on our way. Nice clean shop. Coffee was good. Bathroom nearby. 😉

Great customer service. They come with smiles and descriptions of work needed to be done along with pictures of car where the work is needed, was very helpful. Cordial and polite. Shows interest in customers. Very diligent Thank you for your polite service and treating customers like people and not like dollar signs.

I had an appointment for a simple oil change at 9:00 and they didn’t touch my car until 10:00 to pull back for oil change. Unacceptable. Waiting close to 2 hours for an oil change when I made an appointment days ago is poor customer service. Gotta do better

Had my A/C repaired here. Bruce did an outstanding job with the repair and making sure it was right the first time. He checked back with me frequently to tell me the status of my repair as well. Lindsay was very professional and friendly. She was very knowledgeable about cars and the services provided by Meineke. While I was there, she helped an elderly gentleman decide what services he needed by listening to his description of the problem and did not try to upsell him. I highly recommend this Meineke location for any of your automotive needs.

My experience was great. Everyone was professional and nice. My service began on time and took about 2 hrs to complete. My technician Jacob was very professional and knowledgeable. He showed me everything that needed replacement but gave me two options. Service fees are reasonable and I will definitely use Meineke Care Care for my future car car needs.

Very competent, very honest, very thorough service here. Phillip, the technician who helped me—I came in for an oil change—checked my brakes free of charge and caught a major safety issue that also needed fixing. Guy probably saved my life because I drive my car on the interstate regularly. He explained everything that needed to be done and physically showed me everything he found that needed attention. He even gave me free labor to flush out the oil system. And the total bill was very reasonable. Very happy with this service center. I’d go there again and recommend it to anyone. Thanks, guys!

Amazing customer service. It doesn’t get better than this!!!! Exhaust sounds amazing. I’m going back for everything I need. The owner is humble amazing and explains everything.

I highly recommend Mark and his team at Meineke of Gainesville. They completed several overdue repairs on my SUV and have gained my trust and respect. They performed the work at a fair price and I was able to fix everything with the feeling of knowing it was done right and efficiently. James and Mark communicated with me upon arrival with my parts ready and waiting and now it runs like a champ. Mark has a lifetime customer in me.

Took my Hellcat in today to have a Borla Atak Catback installed. They were able to get me in same day and took their time to ensure everything was lined up perfectly. I can not express how professional the staff were and the fact they took the time to go the extra mile really impressed me. This location will get all my business from now on. Thank you… car sounds amazing now.