What clients say about F & M Imports in Gainesville (GA)
I have been going to Mark for 5 years now. He has an Amazing and dependable staff. My family takes their cars to him as well. They are prompt, dependable and I trust them.
To Mark and Staff keep up the amazing work you do !!!!
Got my BMW 320i fixed. Thermostat problem and the usual maintenance done like oil and filter and brake fluid change. They have been here since 1981 and do the best reasonably priced work on BMW, Mercedes, and other import cars. I have used them for 7 years and never been disappointed.
I recently took my Mercedes GL450 to F & M Imports in Gainesville for a major service, and I couldn’t be happier with the experience. From the moment I walked in, the team was friendly and transparent about what needed to be done. They explained every repair in detail, provided an honest and straightforward estimate, and there were no surprise charges at the end.
F & M Imports is a family‑owned shop with experienced ASE‑certified technicians and factory software for German vehicles. That expertise really shows – they specialize in German cars like Mercedes, BMW, VW, Audi and Porsche and it gave me confidence that my GL450 was in the right hands.
The technicians diagnosed the issue quickly and used quality parts, and they had my SUV running like new again.
What impressed me most was their integrity. They only recommended the work that was necessary and were upfront about costs. For a Mercedes, their prices were very reasonable, especially considering the level of service and professionalism. It’s clear why they have so many long‑standing customers – they’re committed to doing the job right the first time and treating people fairly.
If you’re in the Gainesville/Atlanta area and need service on a Mercedes or any other German vehicle, I highly recommend F & M Imports. They combine expert knowledge with honest, trustworthy service at hometown prices, and I’ll definitely be back the next time my GL450 needs work.
The battery in my SUV kept failing and I could not get a reasonable appointment at any of the dealers. I did some searching and F&M was highly rated for repairs, so I tried them. They were able to get me in right away and the repair was done on the same day, and for a very reasonable price. Appreciate their help!
All around great experience!!! Took my BMW to them ,and they went above and beyond to get me back on the road , and did not hesitate to answer any questions I had , Mark is an incredible person, and very informative, you can tell when a person has true knowledge in what they are doing!!! I left pleased and will be back for some touch up things
Took them 7 days to replace an alternator. Only for me to be overcharged for the USED alternator they got for me. Make sure you call around and price parts before they work on your car because they were overcharge you.
I have been going here for a year with both of my Mercedes. This shop does a GREAT job with every facet of maintenance/repair. They fairly diagnose everything that might need replacement, etc. and leave it in your hands to decide. I love going to this place with my cars.
I had my AC compressor replaced here. Not only was it quick at this shop but they had way better pricing than other places that I communicated with. I also liked the feel of the place, it had a very down to earth vibe.
Amazing!! Really fair prices and Mark is an unbelievably nice guy. He has taught me so much about my car and has helped me save so much money with repairs I actually need. I love that he explains exactly what my car needs. No longer buying into those huge chain rip off mechanic places. F&M is my go to place!
Mark is extremely knowledgeable. The prices are not only reasonable, but the quality of the work is unmatched. I have been around shops my entire life. This is one you don't want to pass of you have a German import. They will be doing all my work on this vehicle.
I have had nothing but excellent service here! I take my all 3 of our vehicles here, Porsche, Volkswagen and Toyota. I recommended this place to my mother and now she takes her Mercedes here too.
After years of being disappointed with Hayes Chrysler’s repairs on my German made Chrysler Crossfire, I decided to try F&M. I was very impressed!! They repaired a brake issue, flushed the coolant, and got it back to me, as promised, in 2 days. He could have easily said it was a master cylinder problem and charged me a lot more. I’m not used to such professional service. I will give F&M my business from now on.
Took the time to look at my old as rusted grandpa car (1992 benz) even without an appointment or having to pay. Gave some solid recommendations & were very kind & helpful with pointing me in the right direction with what i should do even if they didn't have time to fix it that day! 10/10 would recommend!
This place saved my life. I was referred here due to an unexpected problem with my foreign car. They listened to me, helped me with no problem and my lifeline (my car) was running again in little to no time. Forever indebted to you all, many thanks!
Excellent foreign car service. I've used them for 40 years! Owner operated. The only people I let work on my old Porsche and now on my Mercedes. They do factory warranty service, too.
Mark and his staff are impeccable they always are helping me with my car and I don't feel like as a female I get taken advantage of which happens a lot in the mechanic world. I feel safe and in control of the situation and I will definitely continue to always take my car to Mark!
Smart fellas over at F&M. They know amazing things about the intricacy of German engineering! Brian took the time to explain how it all worked before he fixed it. Fair rates for the quality of mechanic you get here! I recommend to all my German / European driving friends.
These guys are awesome! Mike took great care of my Volkswagen Golf over Thanksgiving in 2016. They do excellent work and do not price gouge. I would highly recommend them to anyone.
This place is top notch. I have been looking for places to buy parts for my BMW. Every time I go there they are alway teaching you about a certain problem that you might encounter. Very intelligent people and plus when you drive up you will think you are in German Car heaven! I would highly recommend this place to any German car enthusiasts to check out.
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