This rating is based on customer reviews, inventory size, pricing, and service quality
In Gainesville, GA, reviews of Xavier’s Mechanic,Towing, And Recovery are mixed overall yet lean positive (73/100). Many praise friendly, professional staff, straightforward rebuilt-title inspections, prompt towing, and reasonable prices. Others report strict inspections leading to fails they felt were minor, plus reinspection fees. Recurring complaints cite poor communication, long waits, and cars kept for days, with a few workmanship concerns. Parts feedback is limited—one note on a good selection—while yard organization and ease of finding parts aren’t well covered. For shoppers comparing junkyards or repair shops, expect value but watch timelines and follow-up.
Went to get my truck inspected this week everyone was super nice and helpful, besides Ricky, was not a great person to deal with. Another point; I had to do most of the leg work you would expect an inspection company to take care of for their customer. Would not recommend
worst place I have ever been to car was repaired and they still didnt pass the vehicle because of paint chipping and a missing bolt horrible place to get service from go to any other inspector I'll be filing a complaint with the Better Business Bureau
I recently took my Scion FR-S for a state inspection, and I couldn't be happier with the service I received. From the moment I arrived, the staff was friendly and professional, making the entire process smooth and hassle-free. They took the time to thoroughly inspect my car, ensuring everything was in top-notch condition. Their attention to detail and expertise gave me complete confidence in the inspection results. My Scion FR-S passed with flying colors, and I drove away knowing my car was in excellent shape. I highly recommend this inspection service to anyone looking for a trustworthy and efficient experience!
If you got a car from a dealer… DON’T TAKE YOUR CAR HERE!! They not gonna fix your car they get paid for it anyway. I took my car there for brakes, tune up , and a new tire, they told me it was gonna be rdy the next day… THEY DIDN’T DO NOTHING TO MY CAR! They basically just kept my car just to act like they did something. THEY SUCK! DONT WASTE YOUR TIME!
Called 3 weeks ago and left a message about getting an inspection done and no one has called me back still. So I have no idea if they’re a great shop or not but I can tell you they are bad at communicating.
Broke down on the side of a major interstate..Thanks to Xaviers for such prompt service! 24 hours later I was back on the road driving. Not to mention it didn’t cost an arm and a leg! The only mechanic/towing service I will use from now on!!
Hands-down worst place I have ever been to, and I was in Iraq after the invasion. Very unprofessional, very dirty, very disrespectful, and they have no clue what customer services. I would avoid this place like the plague and save yourself a lot of time in trouble. There’s 10 times better shops and 10 times better inspectors in the area. I personally will be filing a complaint with the Better Business Bureau and the DOJ regarding their practices.
I had an out-of-state rebuilt title car inspected here. The process was very straightforward and they provided all of the documentation I needed to get the car titled when we were done. I'll absolutely be recommending this location to any friends or family who have to go through the same process.
I recommend this place for everyone who who needs an amazing job on their car .I took my car took many different places but they all could not figure out what was the problem with it ,until I took it to Xavier’s and he told me exactly what the it was and got the job done.I recommend this guy to everyone out there!!!
1190 Jesse Jewell Pkwy SW, Gainesville, GATruck accessories store
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