What clients say about Hardman Body Shop in Gainesville (GA)
Had a collision and decided to come here. Jason was extremely proactive every step of the way. Very informative, friendly and helpful. Highly recommend this place!
I Left my car to be fixed with them for days & I had a friend visiting so I didn't need to rent a car, they said that it would be ready by Friday but when I went to pick it up they hadn't even started on it!! Now I have to rent a car & my husband is in a wheelchair & my car that was supposed to have been ready was a car that had been reconstructed for a wheelchair! They really inconvenienced me.
Hardman body shop did an excellent job repairing my Jeep Renegade after an accident in July. My vehicle looks new again. Thank you very much for all the great work you did to get my Jeep looking new again!
Don't do it!!!! We trusted Hardman Collision to do the minor repairs on our luxury suv, and having thier employee reassure us that we will not be able to tell it had been repaired when they finish. WRONG!!!!! This turned out to be a painful process! When they said it was ready, I was happy to go check it out. I found that the large areas looked nice but all important detail areas were left unfinished and obvious to ANYONE who looked that the car had been repainted. The blend areas inside the door jams and the hatch did not match other parts of the car and the body line was not even flush with the bumper cover. We returned 3 yes THREE times and it still was not right! They made me feel like it was my fault that they could not do thier job well, and expected us to accept a poor job. We ended up accepting the car on the third return trip because they wanted to charge us more for a "bracket" which they said they replaced, but could not produce the old part (which i requested). The front desk woman got so rude that she would not even talk to my wife when she walked her to the front for payment. To add insult to injury, I noticed a couple of days later that the blind spot monitoring didn't work and the plastic cover under the rear of the car was not even installed right. I reinstalled that myself because it was easier than trying to deal with Hardman Collision. We won't be using Harddman ever again.
I was contacted by Mark Bradley through TrueCar. I was given three GM-Buick dealerships that were in my area. Mark was the first to contact me and give me truthful, honest answers to all my questions. He listened to my needs and there was no rush or pressure to buy. My new Encore and I look forward to our upcoming relationship with this Jim Hardman Buick for years to come.
Great experience from start to finish! Met Jody initially and had an honest coversation about the car and features — and there was no pressure! Then returned to the dealership within the week to purchase the vehicle and once again just a causal, no pressure, stress-free transaction. They were kind enough to stay past business hours to finish up! Great dealership, nice guys, and will definitely recommend to anyone looking for a GM vehicle to check out Jim Hardman!
One of the best car buying experiences that I have ever had and I have had many. Bob Sierra was a true professional, I never felt any pressure to buy and he just listened patiently to my needs and suggested a Buick Encore that I truly love.
Had gone to several other dealers for purchase of new car and they were not at all what I considered to be professional. At Hardman I found the dealer that suited my needs. They were professional, courteous, answered all my questions with NO high pressure whatsoever. It was a pleasure doing business with them.
The folks at Jim Hardman were quick to get me in and out. My throttle body went out. Another dealership wanted me to leave my vehicle overnight just for diagnostics!!! I called Jim Hardman and they told me to come on in. The service was immediate. They told me that I would probably have my vehicle done in a few hours. They offered to take me to get lunch if I wanted! They were up front with the issue and pricing. Yeah, it could've been cheaper if I'd done the job myself, but YouTube-ing would've taken me forever. They had me out in just under an hour and a half! This is the only dealership I'll go to for servicing I can't do myself! I never rate anything, but their service was awesome enough to where I had to leave a few good words for the folks there!
Website
