What clients say about Ken's Auto Center in Rancho San Diego (CA)
These guys have been servicing my vehicles for over 10 years. After Toyota left me high and dry, they took care of me. I would recommend them to anyone.
We have been using Ken’s Auto for 4 years! Always takes care of us. Finds the best options and always informative about what needs to be done in the future, which has helped me avoid unexpected car troubles. Thank you! We will truly miss our local mechanics. Check them out they will take care of you from start to finish!
I came to Ken's because I heard from a friend that they are reliable and quick with there work. They are infact quick with their work. My car is a little scarce when it comes to parts and they still found a way to get them fast and have my car back to me in a timely manner.
I’ve been here twice, once for a flat tire and another time for a tire-related issue. Both experiences were excellent. The staff was very supportive, respectful, and genuinely friendly. They diagnosed and fixed the issue quickly—each time it took hardly 15 minutes. What really stood out was that they didn’t charge me a penny for the service. It’s rare to find a place that’s this honest, helpful, and efficient. Highly recommend!
- A shop that cares enough to understand proritizing jobs in the estimate - is priceless & these guys know that risk ranking & placing a timeline on suggested work invites a collaborative reticle care approach that prioritizes safety first! They understand the need to keep a daily in safe driving mode & better yet preventative maintenance for a regularly used Offroad 4x4. I am glad to have found them after Jim’s shop closed!! I definitely recommend. They may not be the least pricey, yet they take the time to look around for concerns & do an honest repair.
I called to make an appointment. These guys fit me right in! Cindy is a kind caring person, she relays any special messages to Todd and the guys that needs to have extra care!
I recently took my inherited 1990 Toyota 4Runner to Ken’s Auto for extensive repairs and maintenance, as the vehicle had not been well-maintained. They replaced the starter, starter relays, battery, radiator, thermostat, and many original hoses, performed an oil change, and cleaned the undercarriage to check for leaks. I appreciated their thorough safety check and the detailed checklist they provided, outlining all services and costs, along with recommendations for future maintenance.
The team was transparent, professional, and offered several discounts, which made the process more affordable. While I’m unsure if the pricing was standard, I felt their work was honest and aligned with my goal of restoring the 4Runner to its original glory. I highly recommend Ken’s Auto for their quality service and customer care! Shout out to Chris( my mechanic), Sherry and Todd for their kindness and hard work!!
Excellent, auto repair shop! Unlike dealership service departments, they don't try to sell you services you don't need and can't afford. They always give you a fair price for the repair you need and will be honest about what you can push off for later. They do good work, stand behind anything they fix, and will do whatever it takes to get you back on the road. If you are looking for a local mechanic that you can trust, Ken's Auto Center is the place.
I so appreciate the value of a mechanic shop that you can trust. Once again you serviced me with promptness, courtesy and you even reduced my bill when the actual time taken to do the work was less. Thank you. ❤️
Went in because ChatGPT said they were trustable and I don’t know anything about cars. My red oil light flashed and the car felt weird. Took it in, they gave me a free safety inspection and a comprehensive inspection which took a few hours. They replaced my breaks for cheap, gave a discounted oil change, some other things, and gave me a digital list of all the things my car would need in the future. I was pretty shocked I was able to walk out for less than $500 considering all the things they fixed! A week later, my car’s front bumper kept popping out so I asked them how much it’d cost to fix. I went in, they fixed it for free because they “weren’t sure if it happened during the inspection”, but I can pretty much guarantee it didn’t happen because of the inspection haha I had just bought the car and there were a lot of issues that weren’t disclosed to me. Staff is very pleasant as well. It’s the only shop I’ll ever go to in San Diego!
Guys replaced my oil pan and gasket in 2024. I still had a oil leak but thought it was my rear main seal valve which i fixed somewhere else for a better price. When i got that fixed they noticed the gasket was what was actually leaking. When i called and spoke to Cindy they said they started a new warranty that I missed and that i was out of luck and cant fix something they messed up in the first place...I advise taking your business elsewhere. Owner is nice but not very trustworthy or honorable.
Ken’s Auto Center was amazing!!! I have a 25 year old Jeep and had been dealing with an overheating engine for three years. It was supposedly repaired by a different mechanic three times. While visiting San Diego my car broke down. I took it to Ken’s and they treated me like family. When they went over the engine, they found a lot of issues that showed the prior mechanic clearly didn’t know what they were doing. Ken’s team were very knowledgeable and explained everything to me. We discussed the critical, suggested, and future repair options and they had very fair prices. The team went above and beyond to make sure I could safely make it home, 500 miles away, and said they would help find me a reliable mechanic where I live. I had to go over the Grapevine and every time in the past my car had always come close to pegging the red line or overheating. This time, it was the end of June and over 100°. My engine never got above midpoint on the temperature gauge and I had my AC running the whole time!!! Ken’s Auto Center’s team are true saviors in my book! I highly recommend Ken’s Auto Center to everyone in San Diego. It is clear why they are still in business after 24 years!!!
Our 2005 Camry broke down over the weekend, and we had it towed to Ken’s with no prior notice. By the next day they were able to complete a full engine diagnostic, which allowed them to tell us exactly what was wrong, how much it would cost to fix, and what our best options were moving forward.
Ken’s Auto is extremely professional, courteous, and reliable, and we will be using them moving forward in the future. If you’re looking for a top notch car mechanic we highly recommend Ken’s!
When I needed a place to take my car, they were busy but made the time to take me in. They made sure the issues were fixed in a decent amount of time. They care, Cindi at the desk kind and helpful! Todd explains what is going on list items and you chose whether to accept services or not before proceeding. And if something still is not right, do not hesitate, bring your car in right away!!!
I'm beyond impressed with the work Todd did on our Dodge Caravan! As a stroke victim, I was relying on my vehicle to get to therapy appointments, and Todd understood the importance of getting it back on the road ASAP. Although it took a little longer than expected, he worked diligently to fix the issue 100% and kept me updated every step of the way. His honesty, expertise, and compassion are truly exceptional. Todd and the team at Ken's Auto went above and beyond to accommodate my needs, and I'm so grateful for their help. If you're looking for a trustworthy mechanic who'll treat you like family, look no further than Todd at Ken's Auto. 5 stars isn't enough - I'd give him 10 if I could!
I called Ken's to get a quote on an engine rebuild. I spoke with Todd who provided a quote which was in line with a couple other shops i spoke with. The difference was that Ken's shop mentioned that my car may be eligible for repair under an exted warranty due to know design flaws that would result in engine failure. I did this and will end up saving several thousands because the rebuild will be done as a recall repair. Ken's shop will definitely be getting my business in the future. They showed they prefer to win the trust of someone even if they miss out on making money at that time. Thank you
I recently visited Ken's Auto Center to have my car's adaptive cruise control system checked, as I was concerned there might be an issue. The team was not only professional but also incredibly reassuring. They thoroughly inspected the system and confirmed that everything was in perfect order. What stood out the most was their honesty—there was no charge for the check-up. It’s so refreshing to encounter such integrity in the auto service industry. I highly recommend Todd and Ken's Auto Center for their excellent service and trustworthy approach. Thanks, guys!
I don’t leave reviews, but Ken’s Auto went above and beyond. Absolutely a place and people you can trust. Our car was totaled by an uninsured driver. Took a Volvo to Ken’s for a pre-purchase inspection. They did not know me. I was not an established customer. In fact, live out of state. They made time quickly, advised against it, gave me lots of input regarding other potential cars, and when that didn’t work, located a car that did, found a new engine, new tires, etc., got it ready on a time crunch for a cross-state road trip. It handled beautifully. I wish I lived locally so I could continue to take my cars there. Best auto shop experience, hands down. Thank you!
My father has his own car repair shop back east. From the moment I met Todd and explained my situation to him about my car he took care of me and my car. This is very trustworthy repair shop and I will be bringing my car back for any future repairs. The experience I had there was the best. Very friendly and honest service. Something that is very rare these days.
The customer service was OUTSTANDING! They listened, and stood behind the service provided. Although, unable to accomplish the repairs needed due to proprietary access. They had the integrity and courtesy not to charge for the diagnostic. Instead they recommended a course of action to follow-up with a dealership to access the computer program. I highly recommend there business and you have earned my loyalty and return service for any future repair and maintenance needs! Thank you Todd and Cindy! Thank you helping my family. R, Joe
My go to shop. Todd knows what seems to be everything about cars. Especially classics. He helped me restore a 1982 K5 blazer, a 1984 BMW, and a 1970 Ford F250. They even offered me a pre purchase inspection. All the guys at the shop go above and beyond to provide excellent service and work. They are very knowledgeable and are willing to take the extra time for things to make sense. Prices are very reasonable and the quality of work is outstanding. You definitely get more than what you pay for here.
Todd and Cindi took great care of my wife's car and mine. Previous shop was not thorough with inspection and Todd was very clear and transparent with the work I needed and didn't need. Came up with a deal to take care of everything at once and they even offered financing. Great work you guys. I feel confident my family is safe in your hands. Happy Thanksgiving and God bless you and the team.
Ken's Auto Center provided quality and efficient care when I scheduled my service appointment for my vehicle. It was running a little rough and they took complete care of my car.
One of the best shops I’ve brought my car to. Love these guys! The owner ken is incredibly friendly and the service manager there really looks out for your well being. Couldn’t speak better about these guys! Only thing is I wish there was more room to park. I tried to show up on a weekend to drop my car off for the following Monday but it was completely filled with cars being worked on in the lot which I thought was odd since they’re not open on the weekends. None the less this shop is great!
The best auto repair shop in San Diego county work on a variety of cars. The staff are friendly and super knowledgeable about every vehicle I can’t emphasize enough how the importance of having a shop the community and I can trust
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