Rogers Automotive Inc in
Chantilly (VA)

Just the best all trans service / excellent Wayne and crew

Best transmission shop on the east coast.

First class service at a great price!

Be aware that if you go anywhere near this business the parking is horrendous, which leads to ugly conflicts with the woman who apparently runs this place. She makes it a point to be as rude and uncooperative as possible. Maybe she had a bad day...but I doubt it She’s apparently well known for this behavior

Rude as hell. too much competition out here to treat customers like that

Brought a Proline 5000 had Wayne do a complete rebuild 2000 hp application was very fair and asked before he replaced. Wayne is the only one I would trust and I know he stands behind his work. 1 Hour drive each way Well worth it. Like a Good Watchmaker he notes the Case. Thanks Wayne

Been a customer for years and they ALWAYS get it right. They have always had a quick turnaround for my transmissions as well.

Bad business practices. Michelle (the office receptionist) is very nice but the business practice is not transparent. I took the van to the shop after a mechanic from the gas station who told me the transmission is leaking. My transmission was rebuilt at this Rogers Automotive in March 2015, so the gas station mechanic told me I should take it back to the same place that had worked on my transmission to see what they can do. I had forgotten the terrible service from my first experience with Rogers Automotive so there I went...I took my van to Rogers Automotive. When I stop by at the shop and told Michelle my van's transmission is leaking, and RA's mechanic took a look at it and she reported to me that it is bad and it needed to work on right away. I asked her how much will it cost and she said the owner will work with me on the price since I've been there before and rushes me out, told me that it needed to be fixed right away or else it may "blow up". I was alarmed and said okay and I asked if it will be done "today", same day and said yes. She called me later to tell me that the crack can't be seal and the transmission has to be taken out to really fix it. I asked how much is it going to be? She reply the same, that the owner will work with me on the cost and not to worry about it. It stretch out from Monday to maybe Wednesday, to Thursday and then Friday. Finally, I got to pick it up on Friday. Michelle is very friendly and talk about family and what not. I guess she was preparing us for the cost. Honestly, her stance is a bit awkward. This is their specialty so they should be able to give me a ballpark of the cost before hand but they don't prepare their customers well by unwilling to do that. I perceived she is used to confrontation, ready for a fight or something because my van was still in the garage and the key was kept back there. I saw the cost, which was high for a repair but what can you do? I was a little over a thousand. The gas station mechanic who looked at it in the first place quoted us for around low $700. I didn't blink and I was gracious because what can I do? Michelle and Rogers Automotive never gave me the option to get estimates from other places or to do work from other places. They stretches out the days which made it tough for my work and business. They didn't prepare me for the cost and held my van in hostage if I don't pay. They put in a position not to be able to say no. In a way, it's manipulative. A shady way of doing business. I don't recommend this place. I'm not coming back.

Very poor customer service. Was told 3-4 days to fix vehicle. 3 weeks later, it was fixed. Had called after 1 week but was told not only truck not done but now I was at end of line for being curious.Truck returned to me filthy inside.

Great work. Honest.

Excellent service, prompt phone calls, turn around time was just two days!@!! Will be back for any future needs. They went above and beyond and handed me back a fully painted transmission as well as educated me on faulty parts.

I have not used Rogers Transmission in 16 years! The 69 Chevelle TH400 Wayne built for me lasted until last summer. 15 plus years behind a 502 cid engine. I was charged less than other transmission shops that had done work on the same vehicle. I got a lot of value for my money!