Aaron is very helpful and friendly. He doesn’t try to rip off customers — instead, he thinks from the customer’s perspective and gives honest opinions. I definitely recommend him and believe he deserves more than 5 stars!
Lisa, the front end manager was so helpful in finding me a grill for my new Acura Integra at HALF of the cost the dealership tried charging me. GREAT place to do business, highly recommend.. 10/10
Just picked up my truck. Thank you Bruce for taking the time to get be back up and running so quickly. And thank you to the nice lady behind the counter that treated me to those farm fresh eggs. You guys now have a customer for life.
Long-time customer and only deal with independent shops you will always be in good hands with Bruce, Lisa and Aaron
Thank you for your 1st class service!!!
They did phenomenal work on my Toyota corolla! I always trust them working on my work and personal car, they resolved all the problems on my car and got it ready for inspection! It drives so smoothly now! Really appreciate both of them Thank yall so much!
The owner went way over and above to help me out in a tight spot! My home is about a 7hr drive away! LISA made sure that I had all the information that I needed in a very organized manner and worked way over time to complete it in the preferred time line that I had she is so loyal to her employer and to please the customers!! It's so hard to find anyone that will work for you like her!!!
I had some weird noise going on with my car, the guys here were so helpful and I so much appreciated the thorough notes they gave me for everything they checked as well as things for me to keep a lookout for in the future.
There is a sign that says they’re understaffed, so it did seem to take longer than a more mainstream service center. And i don’t recommend planning to sit in their office while your car is being repaired.
But not once did i experience any sales pressure and, again, the notes were the most thorough i’ve ever received so if you’re looking for a good, well-priced, honest mechanic, that’s what you’ll get here.
Been coming to Bruce since i was 19. After getting a quote here in arlington for 1,200 for an oil change and a new starter on a 2008 accord i called Bruce and he quoted me 600 (having no idea i had gotten another quote). It was my first time even thinking about going to another mechanic simply because it’s close to my house but as long as Bruce is in business i will never even think of another mechanic. He’s always been honest and it’s brought me back for 16 years.
Went in based on good reviews however had a different experience. Requested oil and filter change, and a check of fluids in transmission and power steering for a whining noise. I haven't verified the oil and oil filter change yet, but I was charged for a brake light bulb change that I didn't consent to. Moreover, when I got to see the reflection of the brake light, I saw that it still wasn't working. Had to come back the next day to get it fixed, but no explanation or apology was given as to why the light bulb was not tested before handing over my car to me the first time, nor why I wasn't asked if I wanted that service to begin with. Lastly, the shop does not accept credit cards (at least at the price of my services, which ended up being $55), so I had to use my debit card.
I took my Toyota Camry to Chantilly Service Center for alternator replacement. The price was reasonable and the service was completed in timely manner. After the alternator replacement, the car still ran poorly. It stalled out several times at stop signs and traffic stops. We called Bruce and he asked us to bring the car back. Bruce cleaned up the throttle body. Now the car is running well. He didn't even charge us anything for the second service. We will definitely recommend Chantilly Service Center to our friends.
The best also professional mechanic for more than 30 in service. I can depend on his service 200% I trust Chantilly service center and I. Advice all my friends to go there for any model of cars. Oldest car to. Newest car. The best
I usually hate getting my care repaired because I always feel like I will ripped off. With Omar, I feel like I am getting a fair rate for the work. I went to other repair shops and I would get outrageous quotes. I drive a Camry, not a BMW. Over charge them! Here I got my radiator fixed and a inspection and I am fully satisfied with the work and the price.
Par excellence; Bruce and the team are absolutely great at what they do, honest and committed; I have no hesitation in recommending them for any auto repairs. Great job guys!
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